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Luis Alvarez BT Global Services
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The conversation just gets better
CIO to CEO The power of collaboration
Luis AlvarezBT Global Services
2
The role of the CEO … it’s simple
Make good things happen faster
One year on
Stop bad things happening
Make more good things happen
Do everything more efficiently
3
The challenge of the CIO … Blocker or Builder?
Global
Empowering leadership. To enable the organisation.
ResponsiveAvailable
Responsible
Communications technology lets us survive … and thrive
Conference call in
transit to airport
Podcast
Blog
iPad-basedtelepresence
to Asia
BoardPapers
Webexwith
family
5
Together we deliver the experience that makes this world possible…
At a cost that makes sense
Proper collaboration
Responsible/Secure
To enable big decisions
QUALITYEXPERIENCE
Ecosystem of Trust
… and make the right choices to turn “OR” into “AND”
Austerity OR Investment
Building our ecosystem of trust.
Growth OR Cost
Global OR Local
Progression OR Transformation
Evolution OR Revolution
Growth AND cost …
Austerity AND investment …Exclusive
Evolution AND revolution …
or or
or
Evolution AND revolution …
Progression AND transformation …
Flex your compute power instantly to deliver the user experience at the right cost
BT Compute Empower your agents in anomni-channel collaborative world
BT Contact
Ensure all your collaborationtools are protected from thelatest security threats, makingit safe to work together
BT Assure
LAN Connect (Wi-Fi) – enabling Collaboration, throughout your building on any device
Connect applications – understand and prioritiseyour collaboration applications like voice and video
BT Connect and WiFi infrastructure
12The conversation just gets better
BT’s ecosystem of trust
Conferencing minutes
8 Billion
Email accounts1,500,000
Hosted IP ports300,000
Customer sites60,000
IP/UC users1,500,000
8 , ,,
197countries
1,500,000950Microsoft-certified consultants
2,300Avaya professionals
900Avaya certifications
2,000Cisco certified engineers
1,500,000LeaderGartner’s Magic Quadrant for Global Network Service Providers, March 2013*
Gartner’s Magic Quadrant for Communications Outsourcing and Professional Services, October 2013*
*Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Connecting and collaborating for a better future
The CIO …. uniquely placed to make change happen
We are at the convergence of technology and leadership
CIOs are the new business leaders with their ecosystems of trust
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