Abhishek bhatnagar

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Why do organization embrace SaaS as an effective and agile model?

1) Pay per drink model (Cuts down the total cost of ownership of systems from day one by

bringing in the flexibility for scaling on need basis; Provides business plug and play modules that

can be subscribed or integrated when needed) .. these flexibilities enable organizations to plan

and invest in system development in an agile manner.. The priority need gets serviced first vs

what can to be done later gets integrated later and consequently paid for later keeping the

investments and systems leaner.

2) SaaS drives standardization across the organization. SaaS encourages the business to adopt the

industry best practices, have leaner standard processes and stay updated vs technology and

industry trends

3) Having a standard system in turn helps organizations during Merger and Acquisitions

(Standard processes take lesser time to integrate and induct new businesses, the transition costs

and times reduce from months to weeks)

4) Simple and standard systems that are best in class and embrace latest technology trends (e.g.

Mobile, Analytics, Cloud) increase business responsiveness and competitiveness

How can we contribute towards making our organization successful and agile?

Required thought process:

Once you choose a SaaS product, Believe in it.. Configure it and DO NOT Customize over

it

Over a period of time, the businesses have realized benefits by getting their respective processes

"digitized" in silos. No doubt, they increased their respective process productivity and reduced

process TATs through automation. In this process, over a period of time the Enterprise suffers

due to existence of several disjoint, non standard, technologically obsolete point solutions and

tools.

Output to such individual initiatives leads to having diverse and disconnected systems that get

saturated and obsolete over time making business access many systems to execute their day to

day operations... The systems developed with this approach become best in class for that

particular operation however create an enterprise level challenge when it comes to their

Consolidation, Scalability and Integration restricting them to embrace latest industry and

technology trends.. Eventually the corporates need to run large global standardization initiatives

to restart on newer standard process, platforms and technologies and consequently retain their

sustenance or business continuity and agility to cope with dynamic business growth.

To meet the larger organizational goals, we need to think beyond our processes and look through

a wider lens on how these processes can be standardized across organization to bring in the

agility and scalability in operations.

Embrace SaaS!

SaaS tools are proven tools that have been constructed using best in industry practices since their

inception. Some of these products have grown and serviced organizations of the order of

hundreds of thousands of employees working in a globally distributed and diverse environment

with their standard offerings.

With SaaS product offerings, we should bring the crisp and clear needs, evaluate these

readymade SaaS products, choose the best one that fits our80% of requirements (if not 100%),

plug in and play!

In this journey, our focus should be to configure the chosen product and not customize it to keep

it simple and to ensure the product future enhancements are leveraged keeping our platform

latest vs industry practice and technology trends.

The message : Embrace SaaS! SaaS is a Ready Made Garment and not a tool that can be

tailored... Benefits: Standardization, Scalability and agility!

References:

http://en.wikipedia.org/wiki/Software_as_a_service

http://www.gartner.com/it-glossary/software-as-a-service-saas/

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