Modernisation of ECM in Government

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Work Together Effectively

Work Together Effectively

Work Together Effectively

BIS Webinar

October 2015

Work Together Effectively

BACKGROUND ECM Modernisation

Work Together Effectively

~4,000•  working with further and higher education providers to give

students the skills they need to compete in a global employment market

•  supporting innovation and developing which is important to help economic growth the UK’s science and research industry

•  supporting British businesses to increase productivity and compete anywhere in the world

2 million

Work Together Effectively

Work Together Effectively

Work Together Effectively

Work Together Effectively

~12milliondocumentsandrecords

~5Tbcontentanddata

Work Together Effectively

~12milliondocumentsandrecords

~5Tbcontentanddata

Work Together Effectively

~12milliondocumentsandrecords

~5Tbcontentanddata

Work Together Effectively

GETTING ENGAGEMENT, KEEPING ENGAGEMENT

ECM Modernisation

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ProgrammeManagementandcoordina8on

AgileTeam

Implementa8onTeam Productownership

KnowledgeandInforma8onManagementTeam

Opera8onsCommiBee

Changemanagementandcommunica8ons

WaysofWorkingTeam Communica8onsTeam

Work Together Effectively

Experience/Responsibili8es

Time

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Individual PerceivedusefulnessComplexityofthesystemPropensitytochangeAmountofchangerequiredinworkingPeerpressureExecu8vesupportLiBlethingsmaBer

Organisational

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Work Together Effectively

Demonstra8ons

Events

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keeping user engagement is a not an event but a process…

Demonstra8ons

champions

Work Together Effectively

keeping user engagement is a not an event but a process…

Demonstra8ons

champions

Work Together Effectively

keeping user engagement is a not an event but a process… •  All-Staff Events •  Drop-in Showcases •  Training Sessions •  Getting Ready for Rollout •  Drop-in Clinics •  Floor-walking •  Search with a Sandwich

Work Together Effectively

LEARNING AND OUTCOMES ECM Modernisation

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Learning §  Focus on users §  The pace needs to match the rollout §  Don’t stop communicating §  Small and easy wins build confidence §  Dedication pays dividends

Work Together Effectively

Thank You

http://www.zaizi.com/events/digital-dedication-government-bis

3rd December

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