The loyal millennial: the next generation of employees in facilities management

22%17%13%11%10%

THE MILLENNIAL JOB-HOPPER

According to a survey commissioned by JLL, millennials are loyal when they:

According to a 2013 survey by Millennial Branding and Beyond.com:

Millennials want a challenging environment where they can innovate and effect change.

Top 5 satisfaction drivers:

Have growthopportunities

I like what I do

Salary

Working environment

There’s flexibility

Amount of responsibility

Can try new roles

98% 85% 81%

ChallengePERSONALDEVELOPMENT

At companies that specializein FM, facilities managers arecentral to operations, and aretherefore highly valued andrespected. Self-providers areunable to place so muchemphasis on what is a supportfunction in their organization.

Companies with talentdevelopment experienceare the obvious optionfor graduates who arelooking for structurednurturing and mentoring.

THE LOYAL MILLENNIAL?ATTRACTING AND RETAINING THE NEXT GENERATION OF EMPLOYEES

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Top 3 most important ways ofworking according to millennials:} }

Millennials have earned a reputation for jumping from job to job. As a result, some employersview the possibility of attracting a millennial employee as fraught with difficulties and extraexpenses. But there’s more to the story. Research commissioned by JLL has identified what

millennials want and need in a career — and once you take these desires into account, you’relikely to keep your millennials on staff for years.

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3 ESSENTIALS FOR THE MILLENNIAL EMPLOYEE

INNOVATION, CHALLENGE, AND PERSONAL DEVELOPMENT

HOW TO ADDRESS MILLENNIAL CHALLENGES

Innovating and effectingchange in the organization

Experiencing autonomyInteracting with a diverse groupof people — clients and coworkers

92% wanted to work for an organization that offers personal and professional growth

Feel they’re animportant partof a largerorganization

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HOW MILLENNIALS DESCRIBED THE CAREER THEY WANTED WHILE THEY WERE STILL IN SCHOOL:

SEEK TO WORK IN ARESPECTED PROFESSION

ARE SEEKING ESTABLISHEDMENTORSHIP PROGRAMS

The attraction in working foran industry leader is clear.Pioneers within their field,any industry leader allowsgraduates to learn from thebest minds and experiences.

ARE SEEKING TO WORKFOR AN INDUSTRY LEADER

wanted access to cutting-edgetechnology and systems

wanted to work inan innovative field

desired to be challenged andlearn new things on a daily basis

wanted to rise to the highestlevel of the organization

87%

77% ofmillennials 60% of

millennials 60% ofmillennials

T A L E N T D E V E L O P M E N T 1 0 1

SOURCEBased on an independent March 2014 study of 207

North American post-secondary students and

professionals born between 1980 and 1998.

2013 survey conducted by Millennial Branding and Beyond.com

to learn more about the talent gap and millennial awareness of facilities management careers.

www.us.jll.com/fm-millennials

Visit

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Companies that specialize in facilities management provide this environment by encouraging innovation and rewarding contribution regardless of seniority.

60%45%

30%

of companies experience high

turnover with millennials –

by a 2:1 margin versus older generations.

of millennials are leaving their

company in less than three years

of companies have lost 15% or more of their millennial employees in the past year.

Most felt that at least 10% of the lost millennial employees went directly to their competitors