Social Media Analytics and Reporting

Welcome!Social Media Analytics and Reporting

that Every Practice Needs to Know

#IMCAS2016 * @CosmeticSocial @MoniqueRamsey * #LetsGrow

What Are Your Objectives?

•Brand Health - sentiment•Marketing Optimization•GROW Digital Footprint•Revenue Generation•Operational Efficiency•Customer Experience

Social IntelligenceAre you listening?Billions of conversations.

NEED TOOLS TO: Monitor Listen Prioritize Engage Learn Adjust Grow

She’s the best doctor! Arrogant!

Don’t go!

5 stars!

Waited too long.

EEEW~ exam room a mess

Great doctor and staff!

#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow

But with billions of conversations

happening right now… you’re not in control of

the conversation.Or are you?

Beyond Google Alerts

#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow

You Need A Good Tool

NUVI** (our example today)HubspotMarketo

HootsuiteViralHeat

#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow

Overview / Snapshot

Sentiment

#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow

Live feed of mentions

Zero in and Act

CompareTime Periods- Week/Week- This Mo./Last- This Year/Last Competitors,Etc.

Practice A Practice A

Practice A

Practice B

Proof Consistency Works

173

1, 2

From 6 days/week to 3 days

Types of Posts that Work

Paid vs Organic

for Instagram

IdentifyInfluencers

and reach out

Questions?Monique Ramsey

USA Toll Free Direct Dial 877-401-5485

Email: monique@cosmeticsocialmedia.com

Facebook.com/CosmeticSocialMedia

Twitter.com/MoniqueRamsey

CosmeticSocialMedia.com/Blog