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Welcome!Social Media Analytics and Reporting
that Every Practice Needs to Know
#IMCAS2016 * @CosmeticSocial @MoniqueRamsey * #LetsGrow
What Are Your Objectives?
•Brand Health - sentiment•Marketing Optimization•GROW Digital Footprint•Revenue Generation•Operational Efficiency•Customer Experience
Social IntelligenceAre you listening?Billions of conversations.
NEED TOOLS TO: Monitor Listen Prioritize Engage Learn Adjust Grow
She’s the best doctor! Arrogant!
Don’t go!
5 stars!
Waited too long.
EEEW~ exam room a mess
Great doctor and staff!
#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow
But with billions of conversations
happening right now… you’re not in control of
the conversation.Or are you?
Beyond Google Alerts
#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow
You Need A Good Tool
NUVI** (our example today)HubspotMarketo
HootsuiteViralHeat
#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow
Overview / Snapshot
Sentiment
#IMCAS2016 * @CosmeticSocial * @MoniqueRamsey * #LetsGrow
Live feed of mentions
Zero in and Act
CompareTime Periods- Week/Week- This Mo./Last- This Year/Last Competitors,Etc.
Practice A Practice A
Practice A
Practice B
Proof Consistency Works
173
1, 2
From 6 days/week to 3 days
Types of Posts that Work
Paid vs Organic
for Instagram
IdentifyInfluencers
and reach out
Questions?Monique Ramsey
USA Toll Free Direct Dial 877-401-5485
Email: [email protected]
Facebook.com/CosmeticSocialMedia
Twitter.com/MoniqueRamsey
CosmeticSocialMedia.com/Blog