Ektron training session

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Editing and Managing Content for the Children’s Mercy Public Website

Ektron Training SessionsEktron Training Sessions

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Session PurposeSession Purpose

• Access Ektron

• Outline the content-editing/approval process

• Meet the Web Content Team

• Practice time, Q&A, (after annual review)

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New Site, New FeaturesNew Site, New FeaturesHomepage

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New Site, New FeaturesNew Site, New FeaturesDepartment Landing PageDepartment Landing Page

Right Rail

Left menu

Hero/Header Image

Body Content- Amount

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New Site, New FeaturesNew Site, New FeaturesPatient Resources PagePatient Resources Page

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Approval ProcessApproval Process

• Edits to content are approved by the Web Content Team

• We Help With:

– Writing (optimized for search, useful to site users, "scanning")

– Organization (users can find what they need)

– CMH brand standards and web best practices

– Patient testimonials

• You still own your content

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Approval ProcessApproval Process

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New Content RequestNew Content Request

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Working with Ektron

Logging In• childrensmercy.org/login

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Desktop Work AreaDesktop Work Area

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Desktop Work AreaDesktop Work Area

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Editing ProcessEditing ProcessChanges to existing content

•Page status moves to “pending” and yellow•Will receive email upon approval

Requests for new content

•New Page Request form is submitted•Will receive email approving content creation

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Additional ChangesAdditional ChangesWhen you Need:

•Photos•Videos•Left Navigation Changes•Right Rail Changes•Other

Use the “Comment Tab” in Ektron to let us know.

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Approval Timelines•Minor changes – 48 hours

•Ex., adding links, replacing text on an existing page

•Major changes – 2 to 4 weeks•Ex., writing a single page or multiple pages of new content, reorganizing an entire department's content (changing page names, navigation, etc.)

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Resources•Web Editorial Guide•Ektron User Cheat Sheet

Web Content TeamJared HoffmannWeb Editor, Digital Servicesjrhoffmann@cmh.edu

Eli GierynaWeb Marketing Manageregieryna@cmh.edu