A heretical view on web analytics

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A take on offline date in a online world. Web Analytics Wednesday

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OfflineA heretical view on web analytics

Web Analytics Wednesday / Aarhus 15/3-14

forget online...

get offline...

the big picture

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Online sales

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Online sales Offline sales

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Online share of total sales

stop reporting

start analyzing

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why?

touch points

why they matter

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NPS

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NPS

New check-out wizard

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NPS

New check-out wizard

Optimized product

page design

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NPS

New check-out wizard

Optimized product

page design

Panic

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NPS

Positive sentiment Negative sentiment

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NPS

Page viewsAverage time on siteOnline salesBrowser distributionCPC

who cares about

put it in context

Big dataBusiness intelligenceData analytics

get offline

ThanksKim Berk Damsgaard, Digital Director

Pravda A/S T: 86 13 88 77Fredens Torv 8 M: 20 73 96 818000 Aarhus E: kd@pravdadigital.dk

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