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Offline A heretical view on web analytics Web Analytics Wednesday / Aarhus 15/3-14

A heretical view on web analytics

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A take on offline date in a online world. Web Analytics Wednesday

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Page 1: A heretical view on web analytics

OfflineA heretical view on web analytics

Web Analytics Wednesday / Aarhus 15/3-14

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forget online...

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get offline...

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the big picture

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Online sales

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Online sales Offline sales

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Online share of total sales

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stop reporting

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start analyzing

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why?

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touch points

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why they matter

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NPS

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New check-out wizard

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New check-out wizard

Optimized product

page design

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New check-out wizard

Optimized product

page design

Panic

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Positive sentiment Negative sentiment

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Page viewsAverage time on siteOnline salesBrowser distributionCPC

who cares about

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put it in context

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Big dataBusiness intelligenceData analytics

get offline

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ThanksKim Berk Damsgaard, Digital Director

Pravda A/S T: 86 13 88 77Fredens Torv 8 M: 20 73 96 818000 Aarhus E: [email protected]