Let's Get ready to rumble! Managing groups and cultures when you are not in charge

MANAGING WITHOUT AUTHORITY

Presented by Tracey Randall NASA, Marshall Space Flight Center

Overview

• Leadership & Power• Managing Yourself• Understanding Others

WHAT ARE THE CHARACTERISTICS OF A LEADER?

• Influential• Powerful• Humble• Strong• Courageous• Integrity• Interpersonal Skills • Empower• Passion• Servant• Results• Motivate/Inspire• Visionary• Communication• Delegation• Confidence• Committed• Positive Attitude

Leadership Notes

• You can lead from any position• Leaders liberate human energy • Privilege, honor• True leaders tell the truth no matter how

painful it is• Commit to taking care of your people• Leadership “ain’t” for everyone

Bases of Social Power

• Positional– Legitimate– Reward– Coercive

• Personal – Expert– Referent

KNOW SELF. NO SELF!Professionalism, Emotional Intelligence, and Situational Self Leadership

Professionalism

– Have integrity– Be knowledgeable – Be consistent– Look the part

Emotional Intelligence

Daniel Goleman, PhD., 1995

Situational Self Leadership

• Can you manage yourself in situations that lack direction and support from your supervisor?

• Can you recognize the traits of managers who might fail to lead?

• Do you have the confidence and resources to excel even without management support?

Pearls of Wisdom

• Deny your ego: It’s OK to not know it all• Learn your hot buttons, cover them up• Don’t sweat the small stuff • Remember: You are a brand

MANAGING PEOPLE Personality Types, Leadership Styles, and Currencies

Personality Types & Assessments

• Insight on key aspects of an individual

– Decision making – Natural tendencies – Direction of energy

DiSC Model of Behavior

Meyers Briggs Type Indicator

Currencies

• What’s important to you?• What causes you to behave in certain

ways?• How would a stranger diagnose the

world you live in?

Full Circle: Influence & Management

• “Everyone expects to be paid back” • Relationship management • Clarify your goals & priorities • Identify currencies• What can you pay?

PANEL DISCUSSIONDealing with difficult people, Managing without authority,

Team building, Communication

DAVID CANADABoeing

FERNE RABSATT Constellation, Exelon

“Set the stage, don’t be the stage”

Management ≠ Leadership

Be an active listener

Take time to understand your environment

Q&A