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MANAGING WITHOUT AUTHORITY
Presented by Tracey Randall NASA, Marshall Space Flight Center
Overview
• Leadership & Power• Managing Yourself• Understanding Others
WHAT ARE THE CHARACTERISTICS OF A LEADER?
• Influential• Powerful• Humble• Strong• Courageous• Integrity• Interpersonal Skills • Empower• Passion• Servant• Results• Motivate/Inspire• Visionary• Communication• Delegation• Confidence• Committed• Positive Attitude
Leadership Notes
• You can lead from any position• Leaders liberate human energy • Privilege, honor• True leaders tell the truth no matter how
painful it is• Commit to taking care of your people• Leadership “ain’t” for everyone
Bases of Social Power
• Positional– Legitimate– Reward– Coercive
• Personal – Expert– Referent
KNOW SELF. NO SELF!Professionalism, Emotional Intelligence, and Situational Self Leadership
Professionalism
– Have integrity– Be knowledgeable – Be consistent– Look the part
Emotional Intelligence
Daniel Goleman, PhD., 1995
Situational Self Leadership
• Can you manage yourself in situations that lack direction and support from your supervisor?
• Can you recognize the traits of managers who might fail to lead?
• Do you have the confidence and resources to excel even without management support?
Pearls of Wisdom
• Deny your ego: It’s OK to not know it all• Learn your hot buttons, cover them up• Don’t sweat the small stuff • Remember: You are a brand
MANAGING PEOPLE Personality Types, Leadership Styles, and Currencies
Personality Types & Assessments
• Insight on key aspects of an individual
– Decision making – Natural tendencies – Direction of energy
DiSC Model of Behavior
Meyers Briggs Type Indicator
Currencies
• What’s important to you?• What causes you to behave in certain
ways?• How would a stranger diagnose the
world you live in?
Full Circle: Influence & Management
• “Everyone expects to be paid back” • Relationship management • Clarify your goals & priorities • Identify currencies• What can you pay?
PANEL DISCUSSIONDealing with difficult people, Managing without authority,
Team building, Communication
DAVID CANADABoeing
FERNE RABSATT Constellation, Exelon
“Set the stage, don’t be the stage”
Management ≠ Leadership
Be an active listener
Take time to understand your environment
Q&A