Qld rail presentation deck 2 april 2012

Presented to: Glen Barber, Queensland Rail

Contact: Rory Arneil, Goodlife Software Ltdrory.arneil@goodlifesoftware.co.uk

Resilience Program Development for

Senior Management and

Safety Critical Occupations

The MoodMapping software application helps people self manage their:

• Mental and Physical Wellbeing • Lifestyle, diet, exercise, relationships• Performance through energy, wellbeing and positive choices• Medical disorders such as obesity and bipolar

based on the best selling book (MoodMapping Macmillan 2009)

Introduction

• Depressed People are a danger to themselves and others e.g. oil rigs

• Managing people in safety critical occupations requires knowing how people feel

• Not easy as cannot tell from outside

• Words, ability for humans to describe requires thick (very long) explanations

MoodMapping and Safety Critical Occupations

Management Team

Rory Arneil Dr Liz MillerJon Lambert

-R&D-Education Lead

-Business Development-Product Lead

-CFO and Advisory-Business Strategist

•Qualified in Neuroscience, Psychology, General Practice and Occupational Health

•Voted MIND Champion 2008 and founded Doctors Support Network

Wide experience working with safety critical occupations e.g.fire service and railways

•Worked at Aviva, Rood Lane, JP Morgan and Accenture

•Based in London, UK

•BA Hons in Economics , Business and French

•13 years in Enterprise IT sales

•Worked at Wombat / NYSE Technologies. Served algorithmic trading community with market data products and managed services.

•Based in London, UK

•BSC with 20 years experience in software market

•Led Tibco Finance to IPO

•CFO at Wombat Financial Software (now NYSE Technologies) and was responsible for a $200M exit

•Good knowledge of US medical insurance market

•Based in San Francisco, USA

Delivering....

>Self management toolset>Mental and physical health education>Recovery>Lifestyle

Personal Health Corporate Health and PerformanceSupporting....

>Individuals and teams>Safety critical occupations>Occupational health>Employee Assistance Programs>Performance insights for HR

Charity

Supporting....

>Tele-counselling>Rehabilitation support>Remote monitoring for relapse prevention

Research for Incumbent Health

Evaluating....

>Diet mentoring>Drug and alcohol support and recovery>Behavioural support for pharma industry

Market by Sector

Self-help = $10.5 billion mHealth = $2.1billion

£26 billion UK$10.5 billion

Remote monitoring market$7.1 billion 2010 > $22 billion 2015

Personal Management What is it?

Personal Management

Page

Single Click Words Slider Bars

MoodMapping with…

Change

Delivered initially using mobile and web.

Take control

Personal Management

Mood History

Delivered initially using mobile and web.

Build Awareness

Personal Management

Avoid alcohol

Meditate

Strategies

Choose the right friend

Stroke an animal

Get physical

What is mood ?

5 Keys to Mood

Physical Health

Surroundings

Relationships

Knowledge

Nature

Personal Management

Identify Mood Problems: Diagnosis Tool

What needs to happen to make it a 10?

Surroundings

Physical Health

Relationships

Knowledge

NatureScore

5

6

2

7

3

Improve running / diet

Keep on top of cleaning

Learn not speak my mind

Brush up on interview skills

Live true to values

P. 79

Personal Management

Identify Mood Problems: Diagnosis Tool

What needs to happen to make it a 10?

Improve running / diet

Keep on top of cleaning

Learn not speak my mind

Brush up on interview skills

Live true to values

P. 79

Personal Management

Score

5

6

2

7

3

Education

Delivered via: -Instructor Led Training Courses-E-learning for each affliction type (chicken soup)-Workshops to user groups

Understand Principles

CorporatePersonal

Education

Delivered via: -Instructor Led Training Courses-E-learning bespoke according to each affliction type-Workshops to user groups

Avoid breaking point Understand Limitations

CorporatePersonal

Remote Support Call for Help......if necessary

Delivered via screen pops as a remote monitoring tool (via API) to: -Occupational Health Teams

-Employee Assistance Programmes-Charity Counsellors-Tele-health and Online Counsellors

Charity

Personalized recommendations by mental health afflictionBest practice strategy content uploaded to an individual’s mobile

Corporate HealthPersonal Management

Data Privacy

Personal data storage options:

1) Handset-only storage option

2) Share with carers or friends and family

4) Share with occupational health / EAP

Note: employee data not held by each employer. Data anonymized if used for HR Performance insights and stored externally

Personal Management

Music and Mood

Drag and drop songs

Lifestyle

Additional Features

Organisational Performance

Corporate

Desktop: Single Click Plotting

Doesn’t disrupt your day!

Corporate

Performance: Temperature of OrganisationCorporate

Drag & Drop. Prioritized messaging. Delivered using BI analytics for Consumer Edition and Professional Edition.

Performance Audit: Engagement by DepartmentCorporate

Drag & Drop. Prioritized messaging. Delivered using BI analytics for Consumer Edition and Professional Edition.

Performance: Employee Engagement by SubjectCorporate

Education: Stopping Smoking

Delivered via: -Instructor Led Training Courses-E-learning bespoke according to each affliction type-Workshops to user groups

CorporatePersonal

“What mood swings to expect during your quit attempt”

Education: Food and Mood

Delivered via: -Instructor Led Training Courses-E-learning bespoke according to each affliction type-Workshops to user groups

CorporatePersonal

“How Food Tastes?” versus “How Food Makes You Feel?”

Charity

What to expectCorporatePersonal

Charity

Avoid alcoholGlass of water

Eat with other people

Food Strategies

Don’t eat on the run

Eat at regular intervals through out the day

Mind and BodyResearch Lifestyle HRV measures physical fatigue. iThlete

http://www.myithlete.com/ithlete-lowdown/ tells you when you should rest and recover (red), take gentle exercise (amber) or train hard (green).

Goodlife is correlating mental and physical fatigue

Future Research study

•Selecting subjects (either healthy controls or patients or both)

•Perform tasks in the MRI scanner using the MoodMapping web UI to characterize a "behavioral phenotype" and record "brain activation". 

•Link brain activity with behavioural data or mood via MoodMapping.

•How brain activity differs between distinct MoodMapping use cases

•Different subject groups from safety critical occupations and other groups e.g. soccer players and management consultants

Link brain activity with mood via MoodMapping

Personal Sensors: Self TrackingResearch Lifestyle

MoodMapping to support a resilience programme for critical roles and executives

Personal Management Tool and Training Support to enable staff to improve their wellbeing and performance

Dr Liz Miller deliver training workshops and support groups online

Copies of the MoodMapping method available for mobile use delivered to all participants

Software incorporates features and algorithms of moodmapping method (see Macmillan book 2009)

Quickstart Program and Transfer of Knowledge