Webinar On Collect Requirement - iZenBridge

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Webinar on

Collect Requirement

By Saket Bansal

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Collect Requirements is the process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives.

PMBOK® Guide Fifth Edition

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No, its about elicitation and analysis of requirement

Is it about gathering or collecting requirements ?

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Elicitation and Analysis

Information / Data

Elicitation Activities

Analysis

Solution Requirement

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Challenges

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Technique

Brainstorming

Interviews

Questionnaires and surveys

Observations

Focus groups

Facilitated workshops

Prototypes

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Brainstorming

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Brainstorming

A technique used to generate and collect multiple ideas related to project and product requirements. – PMBOK® Guide Fifth Edition

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Brainstorming

• It’s a Data Gathering Technique

• Identify list of ideas in short period of time

• It’s conducted in a group environment

• Led by facilitators

• Done in two parts , Idea generation and Analysis

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Challenges

• Individual monopolize the session

• People shy sharing their views

• Distraction from agenda / goal

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Usage

• Generating Initial List of Stakeholders

• Identifying Risks

• Generating ideas on Business analysis approach

• Generating ideas on defined area

• Works well when people are comfortable with each other

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Interview

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What is Interview?

• Usually, one-to-one discussions with stakeholders

• One of the main fact-finding, investigation or elicitation techniques

• Occasionally more than one person

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How to conduct an Interview?

Planning and Preparation

Interview Follow – up

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Challenges in an Interview

• The BA is trying to do several things at once

• Dealing with SMEs

• Interviewees are usually busy

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Usages

• Provides opportunity to build relationships with key stakeholders

• Provides Interviewees a safe environment

• Helps in extracting a lot of information in short time

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Questionnaires and Surveys

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What is a Questionnaire and survey?

• It’s about designing a good survey form and collecting response on it

• Work as second-line investigation technique

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Questionnaire

Title

Classification

Data

Heading

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Challenges

• Results may not represent the view of population

• Low Response rate

• Defined boundaries

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Usages

• Be clear on Purpose

• Be realistic

• Plan for low response rate

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Observations

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What is Observation?

Observation consists of BAs going and looking at work – business processes

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How does it help?

• Business users often have trouble describing clearly or concisely what they actually want

• Captures tacit knowledge

• BAs come to know what is followed rather than what is defined to be followed

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Variations

• Structured Observation

• Shadowing

• Protocol Analysis

• Ethnographic Study

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Challenges

• You are being watched

• May disturb the doer

• Structure Observation may result in narrow focus

• Takes time

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Usages

• Used as preliminary investigation followed by Interview or workshop

• May be used as secondary investigation to validate findings

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Focus Group

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What is focus Group?

A focus group is an elicitation technique that brings together pre-qualified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service or result.

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Challenges

• Participants may get influenced by group pressure

• People may not be open in group

• Facilitator should be skilled enough to encourage group thinking

• Business Analyst should also observe non verbal communication

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Usages

• To take feedback on completed work or prototype

• Since the participants are pre-qualified , BA gets high quality results / analysis

• Allow participants to share ideas and build on feedbacks

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Facilitated workshops

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What is workshop?

• Gathering of a group of stakeholders for

• Agreeing to the direction and scope of the project

• Examining possible solutions to the requirements

• Reviewing and approving the products of analysis

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How does it help?

• Workshop is less time consuming than a series of one-on-one discussions

• More democratic and transparent than decision-making by individuals

• Many people regard them as being just like any other meeting, and thus generally a waste of their time

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Challenges

• Securing participation

• Keeping workshop on track / managing conflicts

• Achieving results at the end.

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Usages

• Quick way of developing solutions

• Brings Stakeholder engagement

• Reduce documentation work

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Prototypes

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Prototype

• Provides working model of the expected product before building it , helps in obtaining early feedbacks

• Prototype can be a mock of the real result or it can be an early version of the product itself

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Types of Prototype

• Low-Fidelity prototype, completed with pen and paper or whiteboard or modeling tool

• High-Fidelity prototype, creates a representation of the final product and useable by the stakeholder

• Throw-away prototype

• Evolutionary Prototype

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Challenges

• Time Consuming

• Raises Expectations for completion

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Usages

• Developing new solutions

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Announcements

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