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Resume Writing and Interviewing Skills- HRD.ps
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Resume Writing and
Interviewing Skills
Prepared and Presented by :
Loay Qabajeh
www.trainer.ps
Who Are You , We?
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The Facilitator
This Training
What a resume is and its purposes
Types and formats of resumes.
Effective Writing of a resume.
Guidelines for preparing cover letters
Be ready for a successful job interview
Techniques of Searching for a suitable job
Your Objective
Writing
A Resume
Search for a job
Interviewing Skills
Follow up
Recruitment in Palestine
Call for Applicants
Application
First Screening
Technical Interview
/ Test
Shortlist
HR Interview
Offers +
Employment
Searching Tools
Interview Skills
Resume Writing Online Application
What is a resume ?
• What is the purpose of the resume?
• Main sections.
• CV vs. Resume.
• Cover letters
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Resume … is
• A brief summary of your qualifications, skills, and background which represent your educational and work experiences in terms relevant to potential employers.
• A self-promotional and marketing tool.
• The first impression a prospective employer has of you.
بعض يستعرض موجز شخصي تقرير أو بيان هي اللغة يف الذاتية السرية احلصول يف يرغب شخص ومؤهالت عمل تاريخ عن الشخصية املعلومات
تعريفها فيمكن الوظيفية الناحية من أما .معينة وظيفة أو عمل على طالب وخربات وإجنازات مهارات تعرض تسويقية صفحة عن عبارة بأنها
.وجذاب منظم علمي وبشكل مشوقة واقعية بصورة الوظيفة
Your first contact with a prospective employer will be
when he or she reads your resume.
You only get one chance to make a first impression!
First impressions are lasting – so think of your resume as
an extension of you!
Never forget that the goal of a resume is to obtain a job
interview.
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A NOTE TO THE WISE!
There is no such thing as the “right” or “wrong” resume.
The best indicator of whether your resume is doing its job is by answering this question,
“Are employers contacting you?
What is the Purpose of a Resume?
To describe your accomplishments, qualifications,
professional and educational experiences.
Serve as a record to leave with an employer
Share information with the people who are assisting you with
your job search.
Attach to a job application- Some forms don’t allow us to
express our skills and abilities very well.
To answer “the” question : Why should I be selected for an
interview?
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Curriculum Vitae
(Latin for "the course of one's life/career")
Comprehensive statement of education, teaching, and research experience.
Used in higher education :
- Always for faculty positions.
- research and administrative posts.
Inappropriate for almost all positions outside academia.
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CV :
For Experienced People
Resume : For Fresher
Flexible
Live
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KISS
Let us get a closer look
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Write a Resume step by step
• Understanding Purpose
• Understanding Audience
• Look at other Resumes
• Start writing your first draft
• Revise, carefully review and reorganize your draft
• Get feedback from a reader
• Revise, Proofread and Edit
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Some Statistics
• A single job offer attracts between 100 and 1,000 resumes.
• Your resume will get between 10 and 20 seconds of the recruiters time.
• Only 1 interview is granted for every 200 resumes received by the average employer.
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Resume Sections:
Contact Information
Objective
Profile/Summary
Education
Experience
Skills
Honors and accomplishments
References
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Start the writing
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Contact Information
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Address
Phone and Mobile numbers
E-mail address
Personal Website (if available )
LinkedIn /Skype ( if any )
Contact Information
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Keep it Simple
Be professional
Use a permanent address
Avoid nicknames
Contact Information
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Objective
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Reason for sending the résumé
Your objective must be specific, clear, short and
concise.
Focus on your interest as well as your
employers interest.
tells potential employers the sort of work
you're hoping to do.
Objective
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Objectives do not start with pronouns such as I, my, or me.
Don't explain what you want from an organization but rather address the skills you are bringing to that organization
Objective
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• To obtain an entry-level position within a financial institution requiring strong analytical and organizational skills.
• To get a position which allows me to utilize my
managerial, administrative, and organizational skills to promote growth and foster professional development.
الحصول على وظيفة مدرس في مدرسة أساسية حكومية، بحيث أتمكن من •
ممارستي مهارتي في تدريس اللغة العربية ، وأطور نفسي باستخدام أفضل
.األساليب التربوية الحديثة
Profile / Summary
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Several concise statements that focus the reader’s attention on the most important qualities, achievements, and abilities you have to offer.
One or more professional or appropriate personal characteristics.
Bullet 3 to 4 one-lines about who you are.
Profile/ Summary
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• Think about what you want to say about yourself.
• Create a well-rounded view of yourself
• Be honest
• Be confident
• Avoid trying to answer every question about yourself.
• Use specifics over generalities
Profile / Summary
Dynamic entrepreneur who utilizes creativity, leadership and
teamwork to design and execute solutions that create
customer value. Effective communicator with ability to create
marketing materials that convey value for both clients and end
users.
Business development executive with years of experience in
technical sales, sales management, team leadership, and
business growth and expansion. Proven ability to generate
sales and revenue.
مدرس تربية إسالمية ، ذو خربة جيدة يف جمال استخدام األساليب الرتبوية •وتوظيف التقنيات يف التعليم ، أحفظ القران الكريم بثالثة قراءات
خمتلفة وبسند متصل ، ولي معرفة عالية بأحكام املواريث وفقه املعامالت
Objective: Desire technical editing position with supervisory responsibilities in an engineering firm.
Profile: Highly skilled technical writer with three years publishing experience. Knowledgeable in current web design technology. Experienced communicator and team player.
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• Your most recent educational information is
listed first.
• Include your degree (B.A., B.Sc., M.A., etc.),
major, institution attended, minor/concentration.
• Add your (GPA) if it is higher than 3.0.
• Mention academic honors
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Education
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2002-2005 Graduate Diploma in Law BBP Law School London
2000-2003 BA in Economics University of Manchester
1995-1998 , B.S. in Business Management , Yeshiva University New York, NY
Certified Public Accountant, CPA, New York State
Work Experience
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Briefly give the employer an overview of work that has taught you skills.
Use action words to describe your job duties.
Include your work experience in reverse chronological
Include: • Title of position, • Name of organization • Location of work (town, state) • Dates of employment • Describe your work responsibilities with
emphasis on specific skills and achievements
Work Experience
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Include: paid work, unpaid internships, extensive job
opportunities
Use keywords and jargon from your field : You want
to appear to be an insider.
Include skills, experiences and interests that relate
to the target position.
Begin statements with action verbs. Use short
phrases and concrete examples, numbers and
quantities to describe your experiences (i.e., “Supervised
camp activities for 30 boys, ages 6-12”).
Work Experience
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إدارة قسم املبيعات يف فرتة تأسيس الشركة . سنويًا % 25زيادة مبيعات الشركة بنسبة . تأسيس فريق من مندوبي املبيعات األكفاء وتدريبهم.
What comes first Education or Experience?
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Skills
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It includes your abilities that are
related to the jobs you are
applying for.
Balance your resume with the
appropriate number of skills.
You may categorize the skills
Skills
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Customize the skills section of your resume to
match, as much as you can, the requirements listed
in the job posting.
The closer a match your skills are to the job
requirements, the better your chances of being
selected for an interview.
Employers quickly scan resumes, so long lists are
not likely to get read
Skills
Mastery of Microsoft Office programs (Word, Excel,
Power Point)
Experience with BISAN enterprise Accounting
Information System, and maintaining office budget
Development using .NET and Java .
Project Management , and Fundraising.
إستخدام األجهزة المكتبية الحديثة بسهولة.
إعداد قوائم الدخل والحسابات النهائية للمؤسسات الصغيرة
الدقيقة للغة / كلمة 45الدقيقة للغة العربية و/ كلمة 50الطباعة بسرعة
.االنجليزية
Activities, Honors, and accomplishments
• Here you will go into more details than you did in
the objective and summary
• Great opportunity to really sell yourself!
• List any activities that would show special skills,
community involvement, leadership ability, etc.
• List any special honors you have received
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References
No need to say “References available upon request” .
You’ll need three to five people to write or speak on
your behalf.
Ask permission before you use someone’s name.
write contact information for them.
Give them your resume.
WHO ARE THEY ?
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Time to Break.
Resume Formats:
1) Chronological
2) Functional
3) Combination
4) Targeted
5) Mini
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What is a template ?
• A template is : Pre-defined layout of a document.
45
Word
Resume Templates
Available
On my Computer
On Line
Wizard Customizations
Cover Letter
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• A business letter that accompanies a resume.
• Informs reader of your purpose and requests as in-person meeting.
• Highlights and directs attention to important information in the resume.
• May take the form of an email message or a
brief note that accompanies an electronic application
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First paragraph: State the name of the job for which you are applying and how you learned about the job opening.
Second paragraph: Emphasize skills and abilities that relate to the open position. However, do not repeat what is said on your resume.
Third paragraph: Thank the employer and request an interview.
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• Introduces You; Your Resume
• Summarizes Appropriate Aspects of your Education or Experience.
• States briefly how your Qualifications relate to the Job.
• Indicates if you have included a Resume, Writing Samples, Transcript, or other documents
• Is Brief and to the Point.
• Requests an Interview.
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An Effective Cover Letter
Cover Letter
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Your Name
Your Address
Your Phone Number
Your Email
Date
Name
Job Title
Company
Address
Dear Mr./Ms. LastName,
Please accept my application for the teaching assistant position advertised on Craig's List. I would like to
continue to develop my teaching skills while creating a challenging and fun learning environment for students.
The middle school age group is particularly appealing to me, because students are very impressionable,
interested in learning, and open to new concepts.
I am very well qualified and would be an asset to the school because of my experience working as a teaching
assistant for XYZ School. I have worked with both elementary and middle school teachers, as well as camp
directors to develop curricula that meet the needs of students. I enjoy tutoring students and helping them build
confidence in their ability to achieve, both academically and socially. In addition, I have artistic and computer
skills that will be an asset when developing class projects.
I have attached my resume for your review. Thank you for considering my application. I would appreciate the
opportunity to interview and look forward to hearing from you in the near future.
Sincerely,
Your Signature
Your Typed Name
Interviewing Skills
It is not always my Day :
Interviewing-What is it?
• A structured meeting between
you and an employer.
• Interviewing is a skill that can be
enhanced by training.
• PRACTICE makes PERFECT
Interviewing is a two-way street
• Employers are attempting to determine if you are an appropriate fit for the job and their culture.
• You decide if the work environment is right for you.
Types of Interviews
Screening One
2 One
Panel
55
Types of Interviews
Group Series Tele
Conferencing
What Makes a Successful Interview
57
Be on time Bring your
résumé
Dress appropriately
Be clean
Look and sound friendly
• Ensure you have a high level of hygiene
• Answer all the questions the best way you can
Speak
clearly
and show
that you
have
prepared
yourself for
the
interview
PRE-INTERVIEW PREPARATIONS
58
Before the Interview…
Do Your Home Work
Know Your Self Prepare
Necessary Material
59
Do Your Home Work
• Research position, company and industry.
• Know who you will be interviewing with.
• Be ready for a variety of interviewer styles.
• Be ready to discuss your strengths and weaknesses
• Know How to reach the location.
60
Know Your Self
• Be able to articulate skills, strengths, accomplishments, and career goals
• Familiarize yourself with your resume
• Make a list of five accomplishments that you enjoyed.
• Make a list of five things you have done with proud.
• Make a list of how your colleagues, staff, and supervisors describe you. Include the positive and negative feedback.
61
What To Take To The Interview
• Copies of your resume.
• Copies of letters of recommendation, and a typed reference sheet to be given to the interviewer;
• Other material relevant to the interview;
• Pen and paper, so that you can note the name of the interviewer, time for future interviews and other pertinent information.
62
During The Interview
63
Typical Interview
64
Component Time Introduction/Greeting 2 minutes
Employer questioning 15-20 minutes
Applicant questions 5 minutes
Closing 3 minutes
The Interviewer evaluates
40%
25%
25%
10%
Attitude
Image & Appearance
Communication
Job Qualifications
65
Ways you can Exhibit a Good Attitude
• Concentrate on being likable and friendly
• Positive language and non-verbal cues
• Demonstrate enthusiasm
• Demonstrate interest
• Excellent Listener
• Be Professional
66
What do Employers seek for :
67
Time Management
Communicating Effectively
Working Well in a Team
Problem Solving
Using Initiative
Creativity
Being Well Organized
Being Adaptable
Leadership
Customer/
Client Relations
Types of Questions
Experience
Behavioral/Competency
Opinion questions
Credential questions 68
Interview Questions : Initial Tips
• Tough Questions
Questions can vary and may be categorized under Personal Assessment, Education and Experience, Career ambition and Plans, Company or Organization.
• Expect the unexpected
• Turning a Negative into a Positive
69
The Balance of Listening and Talking
70
• Do not be afraid to ask clarifying questions about the
interviewer’s questions.
• Listen well so that you can identify opportunities to link your
skills and qualifications to what the interviewer is looking
for.
• It is acceptable to take notes.
• Do not interrupt the interviewer.
• Take time to formulate your thoughts before answering a
tough question and balance talking with listening.
• Be as clear and concise as you can in your answers.
Questions To Ask
• What are the responsibilities of this position?
• What are the reputations, academic training and tenures of the employees in this department?
• Do you support professional development? How?
• What do you see as the biggest challenge that someone would face during the first month on the job?
• ………….
71
Arriving Early
• Be sure to allow yourself plenty of time to arrive at your destination (you may want to conduct a dry run prior to your interview day)
• Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself
72
Greeting & Introduction
• Smile
• Maintain eye contact
• Firm handshake
• Remain poised and confident
73
Body Language: Hand Gestures 74
Body Language: What signals are you sending?
Positive Signals
• Leaning forward = interest
• Smiling = friendly
• Nodding = attentive and alert
• Eye contact = curious and focused
Negative Signals
• Crossed arms = defensive
• Fidgeting hands or tapping feet = nervous or bored
• Lack of eye contact = untrustworthy
• Leaning back= discomfort
75
Interview Questions … How to Answer 76
General Interview Strategies
-Be prepared to talk about yourself and your experiences
-Master the art of storytelling
-Provide specific and concrete examples of your results/accomplishments
-Remain positive, enthusiastic, poised, and confident throughout the interview process
78
General Interview Strategies
• Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know”
• Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”
• Think before speaking
• Avoid long verbose answers--limit your response to 1-2 minutes
• If you do not hear or understand a question, ask them to repeat or clarify it for you
79
General Interview Strategies
• Remain calm, relaxed, and be yourself
• Try to focus on the message you are trying to convey--NOT how well you are doing!
80
Reasons Why Candidates Receive Rejection Replies
• Lack of proper career planning – purposes and
goals
• Lack of knowledge in field of specialization
• Inability to express thoughts clearly and concisely.
• Insufficient evidence of achievement.
• Not prepared for the interview.
• No real interest in the organization 81
Dressing for Success-Men
Suit-Single or double breasted
Polished shoes
Solid white shirt
Conservative tie
Neatly groomed hair, beard, and mustache
Avoid strong colognes, earrings, and body piercing
82
Dressing for Success-Women
• Pant or skirt suit
• Pumps with small to medium heels
• Light makeup, perfume, and jewelry
• Wear neutral color hosiery
83
FOLLOW-UP
• Ask good questions
• Thank the interviewer
• Request a business card
• Inquire about next steps in the process
84
FOLLOW-UP CONT
• Send a thank you note within 24 hours
• Letter may be handwritten or typed; e-mail is also acceptable
• Tailor each one to the individual.
85
Suggestions
Conduct a test run the day before the interview
Practice! Practice! Practice!
•Obtain a list of practice interview questions and jot down short answers
• Stand in front of a mirror and rehearse your answers
Get a good night’s sleep-be well rested and alert for the interview
Be relaxed and be yourself!
86
Searching for Jobs
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Where to know about job vacancies
Personal Contact (Friends / Family /neighbors )
Alumni / College’s PR office
Career / Employment Fairs
Advertisement in local media (Newspaper/Radio/TV )
Internet Resources , Social Media
Governmental recruitment bureaus
Business recruitment bureaus
Employer’s HR department
Professional associations and Labor unions
Others ( suggest )
88
Universities, Companies , Organizations
• http://jobs.ppu.edu/
• https://ritaj.birzeit.edu/ecareers
• http://career.najah.edu
• http://jobs.unrwa.ps
• http://jobs.undp.ps
• http://e-career.wataniya.ps
• httP://ecareer.paltel.ps
• http://masader.ps/p/en/view/jobs
89
Palestinian Jobs
• www.jobs.ps
• www.jobber.ps
• www.ejob.ps
• www.shobiddak.com
• http://www.gpc.pna.ps
• httP://www.diwan.ps
• http://www.sptechs.com
• www.englishpal.ps
90
How to put your resume on line
91
Being Online …
92
Jobs.ps Linkedin.com Visualcv.com
All in ……
Follow up with
Employers
Preparing your
Resume
Searching for a job
94
Self Development
Click and Check
95
Search by Category
Top 5
Employee Vs. Employer
96
How your Resume Look Like
97
Manage Your Account…
98
Practice
100
(1) •Create An Account
(2) •Update Your Profile
Many Ways to Use Facebook Professionally
102
Selective Friends Business Groups
Edit preferences Business Events
Professional Profile
Facebook … Be Professional
Branschout.com
Beknown.com
Telent.me
103
106
• LinkedIn is the world’s largest professional network
• Over 120 million members
• Growing rapidly
107
• www.Linkedin.com
• http://www.youtube.com/user/LinkedIn
• http://learn.linkedin.com/
Where to go …
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