QualityManagementRomanStyle (40/138)

Mott L.L. Groom

September 2005Annual Meeting INAA

Rome

Today, we are going to take a walk around Rome and see what lessonsthe past has to offer.

Because Romans live with one foot in the past ^

And yesterday’ challenges are still challenges 2000 years later, Because In Rome^

Via S. Chiara

People still live in the samebuildings, like the 2000 year ol

baths of Agrippa ^

they park their vehicles next to the 2400 year old Servian Wall

they maneuveraround ancient structures ontheir way to work^AND

AND . . .they jog along the ancient aqueducts, Hollywood . . .

Palazzo Massimo. . . likes to emphasize the bizarre, with Gladiator combats and orgies

particularly by these two jokers.But, Most amazing thing about ancient Rome and its people is not the bizarre,

but the similarities with the presentSo today we’ll talk about Rome, and some of its leaders

in business terms, and for thisI have borrowed an article . . .

Reprint, March/April 2000Daniel Goleman, Rutgers University

In this article, the author Daniel Goleman says good leadership gets resultsand good leadership results from a persons use of his or her^

“the ability to manage ourselves and our relationships effectively”.

Emotional Intelligence consists of . . .

Social Awareness:

Social Skill:

Self-Awareness:

Self-Management:

A manager needs to know his strengths and weaknessesin each of these areas. Briefly they are . . .

Self-Awareness:Self-confidenceAccurate self -assessmentEmotional self-awareness

Self Awareness is knowing yourselfand your emotional situation

Self Awareness:

Self-Management:Self-ControlAdaptabilityInitiativeTrustworthinessConscientiousness

Self Management, is how you act toward others

Social Awareness:EmpathyOrganizational AwarenessService Orientation

Self Awareness:

Self-Management:

Social Awareness, is how you perceive social situations and interactions

Social Awareness:

Social Skill:Visionary LeadershipInfluenceCommunication skill

OrganizationConflict Management

Self Awareness:

Self-Management:

And Social Skill is how you motivate, organize and produce results.Then a manager selects a management style for given situation.

there are six styles according to Goleman^

1. Coercive . . . forcing

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”3. Affiliative . . . People oriented

Affiliatiative, which involves people motivating one another

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”3. Affiliative . . . People oriented4. Democratic . . . Consensus

Democratic which builds consensus

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”3. Affiliative . . . People oriented4. Democratic . . . Consensus5. Pacesetting . . . Goal setting and achieving

Pacesetting which works against targets and goals

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”3. Affiliative . . . People oriented4. Democratic . . . Consensus5. Pacesetting . . . Goal setting and achieving6. Coaching . . . mentoring

Today, Our survey will cover the period . . .

From Julius Caesar in 48 BC to Constantine in 337 AD,and we’ll talk about 1 dictator and 7 emperors.We’ll look at a 20th century style leader like…

Palazzo Massimo

Augustus ^ and Rome’s first auditor Emperor . . .

Palazzo Massimo

Vatican and an Iraqi invader. . .

and see how they succeeded or failed in their management challenges. These men didn’t pass their days in orgies or feasting at the vomitorium,

They spent full time managing an empire with techniquesand skills which aren’t very different than those practiced today.

The Roman empire^ they built . . .

Was a hugely successful organization that At its peak by 160 AD, spanned 3 continents, a land area approximately the size of the

48 United States.Today, we will take a virtual walk around Rome and

learn some lessons from the people who built and ran i.

Imperial Forum

Julius Caesar effectively endedthe Republican period in 48 BC.

As a Roman general he conquered Gaul and ended the running battles with

Rome’s neighbors.

He then took his legions beyond his authorized territory, crossed the Rubicon river and marched on Rome.

Like any good takeover artist, he headed straight . . .

Imperial Forum

. . .for the cashthat had

been stashedas a reserve against an invasion by Gaul, which

was no longer needed.

^ He then headed downthe Via Appia

To pursue the deposed leader Pompey who was fleeing to set up a government in exile.Caesar, always an innovator, understood how to use modern^ technology and he

had his engineers design machines^.

EUR

to attack Pompey’s fleeing ships.But, like so often happens today, the technology failed him and he had to resort to traditional warfare to defeat Pompey’s army

Then, after traveling to Egypt and having a son with its queen Cleopatra, Caesar returned to Rome to manage his empire . . .

Palazzo Altemps

and in the Inferno, Dante describes his management style as “falcon eyed and fully armed”

But like a lot of takeover artists, Caesar didn’t’ have the disposition for management, First there was managing at headquarters rather than in the field ^ which meant that . . .

Capitoline Museum

Skilled politicians like Cicerowere able to promote their own agenda and oppose

Caesar’s dictatorship.

Caesar also surrounded Himself with sycophants,

like Marc Antony whowanted him to declare

himself King.

While Caesar did makesome reforms in

fundamental areas such as . . .

Palazzo Massimo

. . .a new solar calendar of 365 days. His ego kept getting in his way , he even named the 5th month July, after himself.

Caesar was guilty of two classical management mistakes.He was vulnerable to flattery and he

never appreciated thestrength and determination of his opposition.

so on the ides^ of march . . .

E tuBrutus ?

March 44 BC, he was slain at this point in the Pompey theatre by 23 knife wounds.

Every year at the altar of the divine Julius in the Forum . . .

flowers are still placed on his tomb.So, How do we judge Caesar ? As a manager . . .

Marc Antony stood here and said “I come to bury Caesar not to praise him”,according to Shakespeare

But instead of literature, we’ll use Professor Goleman’s criteria.

Emotional Intelligence

9

7

4

66.5

123456789

10

Self Aware Self Mngt. SocialAware

SocialSkills

Avg.

Julius Caesar

I give Caesar low scores in social awareness and social skills,He was a good talker but a lousy listener and as a result he

didn’t appreciate the strength and conviction of his opponentsand therefore didn’t employ his social awareness and social

skills to win them over , he paid the price, he was assassinatedAnd he was certainly . . .

1. Coercive . . . forcing2. Authoritative . . . leading, “follow me”3. Affiliative . . . People oriented4. Democratic . . . Consensus5. Pacesetting . . . Goal setting and achieving6. Coaching . . . mentoring

A coercive leader with his opposition and detractors, although avery authoritative leader with his troops and supporters who idolized him.

31 BC- 14 AD

Octavian So having dispatched Caesar, lets turned to his adopted son and successor, Octavian. After Caesar’s assassinatio

there was a long succession struggle, The 3 contenders (MA, Octavian , Lepidus) agreed to power sharing, and divi