New student with a new approach - NSO Online Orientation Redesign

Collaborative Redesign of New Student Orientation

Eve Walden & Josh Murdock

One on-campus fire-hose session of information dissemination

No Faculty Involvement

One presenter and 2 advisors

Advising was not meta-major specific

Personal Connection among students not facilitated

Lecture format; less interaction

Experiences varied from campus to campus

QEP: Quality Enhancement Plan – Defined by Pathways, All students can learn under the right conditions. Experience is part of the learning process.

“More students are arriving to the on-campus orientation session fully informed about their status regarding the business side of college enrollment –financial aid, payment options, tuition rates. This allows us the work with them on a much more meaningful level in terms of academic advising and making connections.” – Mary McGowan

Development of a pre-on-campus orientation (Part 1: Online Orientation)

Redesign of the face to face orientation sessions (Part 2: On-Campus Orientation

Content & Delivery

All NSO coordinators and their Deans (East, Osceola, West, Winter Park)

NSO advisors/advisors

Career Program Advisors (CPA’s)

Answer Center staff

Student Leaders

NSE faculty

Transitions

Technology & Design

OIT – Atlas/Banner

OIT – Instructional Design

OIT – Valencia Production

Student Affairs – Technical Team

Marketing

What’s needed prior to coming to orientation?

What issues are reoccurring at on-campus orientation that might be solved prior?

What documentation or paperwork is needed for registration to happen at on-campus orientation?

What could we teach them online, so they don’t have to learn about it on campus?

How will we assess them?

Methodology: Learning Centered Model

Section 1 – Residency, Meta-Major

Section 2 – AA AS, Math Pathway, Math Review

Section 3 – Valencia Campuses, Freshman Comp, Reading Review

Section 4 – Dev. Ed., Financial Aid, LASSI, NSE, Next Steps

Register for On-Campus Orientation

Engages students via Blackboard (platform utilized by professors at Valencia)

Addresses various learning styles

Saves time

Avoids frustration

Gives students foundation in the language of higher education

Equips students with more informed questions

Clarifies AA/AS major prior to coming onto campus

Writing Scripts & Storyboarding

Choosing types of media and interactions

Reviewing Content & Testing with Staff & Students

Blackboard

Storyline

Powtoon

Camtasia

YouVisit

Audicity

• Auto enrollment and export of scores

• Combine reviews and sections for NSO

• Adaptive release

• Introduces students to our LMS and all students have accounts.

• SCORM – Works with Blackboard Grade Center

• All various media to be integrated

• Create pathways, triggers, interactions, and layers

• Lots of options, including to force completion to move forward

• Examples: http://valenciacollege.edu/orientation/parents.cfm

• Animated Presentation Builder

• Easy to use animations and creation tool

• Export as MP4 video to integrate into orientation

• Examples: https://www.powtoon.com/online-

presentation/dxTILyjSnGF/scheduling/?mode=movie#/

• Add screencasts, add audio, add videos, and images to timeline

• Zoom, callouts, transitions

• Export as MP4 or other formats

http://www.youvisit.com/tour/valencia/80818

• Used by Marketing and Recruitment

• Virtual Tour of various campuses.

• Can be converted to a format for Google Cardboard

• FREE Audio Tool

• Great for editing audio and recording scripts

• Export as MP3 or other formats

Implemented prior in a separate Blackboard course. Now integrated into Part 1: Online Orientation.

Career Review, Mathematics Academic Review, Reading and Writing Academic Review, and LASSI (Learning & Study Strategies Inventory)

These are using in helping determine course selection and used in New Student Experience.

Completed orientation score automatically sent to Banner to trigger enrollment access to on-campus orientation in Atlas.

Text-messages for student who haven’t completed online orientation yet.

Text-messages for student who completed online orientation but haven’t registration or completed on campus orientation.

Continue to update based on edits needed for each semester

International Students – Lots of changes and new voices for several parts to fit the culture and needs of our international student population.

Office for Student with Disabilities (additional ADA compliant material)

Orientation Facilitator Training (so they know what students go through)

Coming Soon: Bachelors of Science

Coming Soon: Dual Enrollment

Coming Soon: EAP

“Because many of the foundational concepts are covered in the online orientation, students arriving to the on-campus session are coming with more informed, higher quality questions. Before the online orientation was added, many students were coming in confused about the different degree options we offer, and mystified about the whole “meta-major” topic. Now students are coming in knowing that they need to change their major, and knowing which major they need to pursue.” – Mary McGowan

Bill 1720 – Florida High School Diploma = College Readiness

Intentional ChangeAdjust job descriptions for NSO Coordinators

Hire NSE faculty and advisors

Emphasize community

Introduce intrusive advising

Engage students in interactive learning experiences

Create deliberate leaning outcomes related to college success skills

AREA RATED COMPLETION

OF AREA VERY

EASY/EASY

FALL 2014

RATED COMPLETION

OF AREA VERY

EASY/EASY

FALL 2015

PERCENTAGE

INCREASE

Florida Residency 42% 51% 9%

Assessment 53% 58% 5%

New Student Orientation 73% 78% 5%

Registration for Classes 69% 71% 2%