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Part 1 of a 2-part presentation at the LAUC-B 2009 conference in Berkeley, California, on October 23, 2009. I discussed findings from a research report I published in April of 2009: tinyurl.com/ii-booth, and its implications for local user research in the academic library setting.
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LAUC-B
2009I N F O R M I N G I N N O V A T I O N
Tracking Student Interest in Library Technologies
Char Booth
UC Berkeley
LAUC-B
2009I N F O R M I N G I N N O V A T I O N
Tracking Student Interest in Library Technologies
Char Booth
UC Berkeley
the perception.
them us
the context: them
the context: them
the context: us
the context: us
the context: them + us
them us
LIBRARY 2.0
the panacea.
the questions.
* has l ib rary 2.0 and us/them th ink ing created a one-
size-fit s al l approach to technology deve lopment?
what mot ivates users to integ ra te lib ra ries in to
the ir personal learning env ironments?*
the research.
the context.
20,000+ students
large cen tr al fac i l it y
beta- to le rant cu l ture
24/7 in fo commons
Oh ioLINK part icipan t
super whi te /cornfed
ohio
university
libraries
wikis
video kiosks
Skype reference
Meebo reference
blogs
social site profiles
browser toolbars
podcasts
the strategy.
emerging services
wikis
Meebo reference
blogs
social site profiles
browser toolbars
podcasts
the (staff) problem.
= normal
= benign
= risqué
= scary
skype reference
video kiosks
text reference
video blogs
Second Life
staffexperience
“wikis”
video kiosks?
skype reference
Meebo reference
blogs
social site profiles
browser toolbars
…podcasts
text reference
video blogs
Second… Life
the (user) problem.
“wikis”
video kiosks?
skype reference
Meebo reference
blogs
social site profiles
browser toolbars
…podcasts
the (user) problem.
text reference
video blogs
Second… Life
technolust
the solution.
* invest igate actual technology and library
use pa tterns and cu ltures.
the solution.
understand users
challenge assumptions
prioritize goals
evaluate needs
* invest igate actual technology and library
use pa tterns and cu ltures.
environmental scan
technology
adoption
ownershipskills
use
library
perceptions
receptivityskills
use
* invest igate actual technology and library
use pa tterns and cu ltures.
the solution.
environmental scan
the solution.
them usredefin ing
breakout session.
* generat ional assumpti ons
li brary pred isposit ion
implications for assessment & services
the point.
* understanding local patron cul tures is essent ia l
to crea t ing used and usefu l (technology) serv ices.
envi ronmenta l scanning is a scalab le means
of invest igat ing needs and percept ions.*
contact and resources.
* cha r booth
e-learn ing li brar ian | uc berke ley
cbooth@li brary .berke ley .edu
report : ti nyur l .com/i i-booth | blog: in fomat ional .com
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