FHV Value Creation in a VUCA world

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Digital Culture

A key for business succes in a digital world…

Value creation

The Business Model Canvas helps you create value for your business

The Business Model Canvas helps you create value for your business

The External Environment describes the space where you create

The External Environment describes the space where you create

The Business Model Canvas helps you create value for your business

The Value Proposition Canvas helps you create value for your customer

CANVAS

CANVAS DESIGN

CANVAS DESIGN TEST

CANVAS DESIGN TEST

CANVAS DESIGN TEST EVOLVE

zoom into the value proposition

YOU are a (the) customer think (act) like one

“The focus should be on what jobs customers are trying to get done.” – Tony Ulwick

Customer

Job to be done

Customer

Job to be done

Value Proposition

Value Map Customer Profile

FIT

Value Map Customer Profile

Create Observe

FIT

Value Map Customer Profile

Create Observe

FIT

Value Map Customer Profile

Create Observe

The story how you create value for your customer

1 Customer Value

2 Value Map

3 FIT

CANVAS

1 Customer Jobs

What customers are trying to get done in their work and life

CANVAS

1 Customer Pains

Describe bad outcomes, risks and obstacles related to customer jobs

CANVAS

1 Customer Gains

Describe the more or less expected benefits the customer is seeking

CANVAS

2 Products & Services

All the list of products and services a VP is build around

CANVAS

2 Pain relievers

Describe how your product or service kill or alleviate customer pains

CANVAS

2 Gain creators

Describe how your products and services create customer gains

CANVAS

3 FIT

CANVAS

FIT

FIT

Value creation

It’s a VUCA world

Volatility

Uncertainty

Complexity

Ambiguity

Rate of change

Volatility

UncertaintyUnclear about the present and the future

ComplexityMultiplicity of key decisions factors

AbiguityLack of clearity about the meaning

Change your model to

survive in the VUCA world

Today everybody has the ability to disrupt your business model

Get out of the tunnel …

Get out of the tunnel …

“There is a market for about 5 computers”Thomas Watson, founder and chairman of IBM (1943)

“The telephone is an amazing innovation but who will ever use it.” Rutherford B. Hayes, American president (1875)

Get out of the tunnel …

“The development has been so remarkable that we don’t expect any improvements in the future .”German car manufacturer (1914)

Get out of the tunnel …

Disrupt or be disrupted!

Digital Culture

Inspired by Winners & Loser – Kieran LewisBuckinghalshire New University Business Model Generation – Alexander Osterwalder Trendwatching.com FaberNovel.comZappos.Com Digitalbusinessmodelguru.com (analysis-of-amazon-business-model) …women in high heels …YouTube …The Next Web…U2 360 …