Corporate Universities Successes & Challenges - CLO Summit India 2013
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- 1. Corporate University Successes & Challenges CLO India
Summit 12th Sept, 2013 Harlina Sodhi Senior Vice President Reliance
Industries Ltd Head - Employee Engagement, Communication &
Diversity Head - Human Resource Academy
- 2. Journey so Far 1. CEOs expect strong Alignment with
Strategic objectives, Greater Accountability and Measurable ROI. 2.
They dont care about Competency Models as much as they care about
Production Quotas, Sales figures, and Market share 3. Increasingly
CXOs are turning toward Corporate U-universities as the most Viable
and proven Solution to these Challenges. 1. We dont have so much
money to spend on Cost Centres. We are Reducing the Training
Budgets 2. I dont care about your training hours or Efficiency
metrics. Stop taking my People away from Work 3. Times are tough.We
need to focus on Business, Financials and our Talent Challenges.
Lets review L&D some other time ! Death of Corporate
Universities Dawn of Corporate Universities Forbes - 1999
- 3. Socio-Economic-Political Scenario 2003 - 2009 Economic
Growth Business Expansion Global Competition War for Talent 2000 -
2002 Layoffs Down Economy Cos Consolidation Talent Surplus Brick
& Mortar Faculty & Central programs Staffing for peak loads
Publishing a Calendar Old Money New Money Technology Infrastructure
E Learning & Online Content Tools iPads, SmartPhones Social
Learning Platforms Whats the Macro-Economic Scenario ? Wheres the
Money going ? 2010 - 2013 Global Recession Weakening Rupee Shrunk
Job Market Political Unrest
- 4. Dramatically Changing Talent Landscape Rapidly Changing
Workforce Shift in Demographics Shortage of Skilled Labor Pool
- 5. Winds of Change R Blowing. We double in size every 5 years.
Keeping up with the leadership pipeline is our biggest challenge
Fortune 500 Financial Services Company How do we reach our target
audience who are increasingly busy with a cost-effective &
timely solution ? Fortune 100 Manufacturing Company How do we cross
silos to create enterprise level impact and stay aligned with line
management to ensure relevance and value ? Fortune 100 Oil &
Gas Company Alignment Efficiency Speed
- 6. Academy Demystified - Corporate University Training Centre
Learning Campus University Learning Organization 1 2 3 4 5
- 7. Paradigm Shift in way that C.Universities work From U going
to the University to be trained TO University coming to U !!!
Training as Corporate Education Technology to reduce Costs Program
Centric Processes Selected for Features A Project or a work in
Process Courses in the Catalogue Running the Courses A function
within HR, Centralized, Separate & Independent Training as
Business Tool Technology as Enabler Service Centric Processes,
Highly Consultative For Supportability & Scale Central to
everything & Highly Actionable Aligned and working together to
solve Business Problems Content is everywhere Serving User Needs
& thereby Customers & People From To Focus Technology
Processes Tools Measurement HR Linkage Content Org Focus
- 8. Iconic Corporate Universities
- 9. Success Story General Electric Co Crotonville was set up in
1956It is a 53-acre Corporate Learning Campus of GE It was renamed
as John Francis Welch Leadership Center in 2001 America's 1st
Corporate University and a Symbol of GE's Commitment to Lifelong
Learning. Crotonville is the place where Jack Welch drove Business
Initiatives. Jack often said that - Crotonville is a Glue that
holds GE together. It serves as a megaphone for the GE culture and
It aids Maintenance of a Corporate Culture even when spread over
Diverse geographies GE invests >$1 billion every year on
Developing Future Global Leaders !!!
- 10. Challenges Call to Action Lets clear the muddy water and
get out a Clean and Clear definition of Corporate university We
must develop a robust Operating Model with detailed Work Streams to
enable set up of standard Corp. Universities Its time to help
Organizations not just from tactical and operational perspective
but Strategic ! Our Corporate Universities should begin to
contribute to academia by getting into Research and Analysis Its
time for us @ Learning Orgs to March Ahead & award Degrees
accredited by Ministry of Human Resources !!!
- 11. Ask Questions.Share your Views. Contribute Ideas Enrich the
Discussion Harlina Sodhi Senior Vice President Reliance Industries
Ltd Head - Employee Engagement, Communication & Diversity Head
- Human Resource Academy