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Fun program for others to evaluate where they are on their Success Wheel. This visual tool is a short Needs Assessment for additional training that "gets to the point" quickly and with style. Call our office or email for booking information to get Sheryl Nicholson, CSP in front of your audience through http://www.Sheryl.com
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Five Success
Strategies on YourWheel of
Life
Created by
CSP Sheryl Nicholson
First Double Dome on the East Coast of the United States
Tools
Personal Power
Do You Have PASSION?
BB’s, NN’s CC’s?
G R O W
What’s Your HQ?
Personal Power
Customer Care
It’s All About YOUR Attitude…
How do you recognize and reward each other? “Pat on the back”? Names on checks? ABCD pin?
Are YOU the owner?
Over the fence, phone, TV, now internet and camera phones
Personal Power
Communication
Customer Care
Comunication Jukebox Passive, Aggressive, Assertive and Passive- Aggressive Ask Questions – The Sensational Seven
KARNA - External and internal customers, initial contact, submit contracts, load terms, negotiate, optimize, understand waivers, stay within guidelines….WOW
Personal Power
Team Building
Customer Care
Communication
Connect Your People Puzzle
•Tone of Voice, Speed, and Words Chosen
•Rub You the Wrong Way?
•Team Respect for Differences
•Happy and Consistent Customers
•Personally TOO
Personal Power
Team Building
Dream Customer Care
Communication
Dream – Gives You a Creative Eye
Don’t Let Anyone
Take Your
DREAMS!
Don …
Personal Power
People Power
Dream Customer Care
Communication
Personal Power
People Power
Dream Customer Care
Communication
How Are You Riding The Waves of Success…
2 Questions…
Where is your weakest spoke in your wheel?
Could others benefit?
Take Your Plane
ONE Commitment
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