What Makes an Organization Run

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“WHAT MAKES AN ORGANIZATION

RUN SUCCESSFULLY?”

Mark A Raschke

Vice President, PMI Keystone Chapter

PMI KEYSTONE

• Father & Husband

• Christian

• Engineer

• Project Manager

• Volunteer

• Secretary for CSY

• PMI Keystone

MARK RASCHKE

– ABOUT ME

PMI KEYSTONE

• Leadership lessons learned from the

business world and from the non-profit

world

• The leadership of the PMI Keystone

Chapter

• Questions and Answers

AGENDA

PMI KEYSTONE

The total is more than the

sum of the clichés

LEADERSHIP

PMI KEYSTONE

MOST IMPORTANT PARTS OF LEADERSHIP

1.COMMUNICATION

2.COMMUNICATION

3.COMMUNICATION

PMI KEYSTONE

• ENERGY

• ENTHUSIASM

• “Fake” it until you make it.

– In other words, find the energy

somewhere deep inside yourself, and

then recharge later.

PASSION FOR MISSION

PMI KEYSTONE

• Incentives (ice cream

sandwiches & RIFs)

• “They don’t care how much you

know until they know how much

you care”

CARE AND FEEDING OF THE TEAM

PMI KEYSTONE

• Everybody reports to somebody

• The person at the top reports

to the stakeholders

(or pitchfork holders)

• “Hamilton” the musical

– “We signed a treaty with a King whose head is now in a basket”

– “Would you like to take it out and ask it?”

– “Should we honor our treaty, King Louis’ head?”

– “Uh… do whatever you want, I’m super dead.”

TIMELY ESCALATION OF ISSUES

PMI KEYSTONE

• Give trust to others (assume they have good

intentions)

• Act worthy to receive trust (even if others

aren’t giving it freely – yet)

• Be available when the team is there (first, last,

or just by phone)

• DON’T fake it

TRUST, INTEGRITY, & CONSISTENCY

PMI KEYSTONE

• EMPOWERMENT

– Authority

– Responsibility

• ACCOUNTABILITY

– Clear Guidelines

– Metrics

– Consequences

DELEGATION

PMI KEYSTONE

• Internally, focus on what hasn’t been

done

• Externally, focus on what has been done

• I had the largest budget for employee

morale

CELEBRATE THE SMALL WINS

PMI KEYSTONE

• A former boss of mine told me that the

quality she most admired in me was that

I was fearless – but I didn’t feel fearless

• I was “stupid” enough to try

• What is the difference between stupid

and brave?

• “Fake” it until you make it. (Do it anyway.)

BE FEARLESS

PMI KEYSTONE

Past

President

Bryan

Hoffman

President

Jesse

Middaugh

Vice

President

Mark

Raschke

Branch

Team

Branch

Team

Branch

Team

Branch

Team

Branch

Team

Volunteer

Coordinator

Robin

Rawdon

York

Branch

Coordinator

Nick

Loughran

Susquehanna

Branch

Coordinator

Bob

Roadcap

Lehigh

Valley

Branch

Coordinator

Mike Milutis

Northeast

Branch

Coordinator

Rich

Radgoski

Mid-State

Branch

Coordinator

Gordon

Vanauken

PMIef

Liaison

Myles

Miller

PMO

Liaison

Peg Bradley

Apply

Now!

Elected

Board Members

Appointed

Board Members

Apply

Now!

Secretary

Chinna Chinnakaruppan

Director of

Finance

Ed

King

Director of Communication

Peg

Bradley

Director of

Technology

Doug

Anderson

Director of

Programs

(open)

Director of

Professional Development

Lori Spence

Director of

Membership

Cindy

Ireland

Director of

Marketing

(open)

2016 Revision: C

PMI KEYSTONE

DRAFT MAP COMMISSIONED BY PMI KEYSTONE

PMI KEYSTONE

PMI KEYSTONE CHAPTER CURRENT MEETING LOCATIONS

PMI KEYSTONE

PMI CHAPTERS IN PENNSYLVANIA

Event locations and academic involvement for each chapter

PMI KEYSTONE

• Book Club

• Military Liaison

• Blue Collar Initiative

• Branch teams staffed

• Membership drive – 30% increase

• PMIef in middle schools & high schools

• Harrisburg University Symposium

• PSU Project Management Conference

• PSU Harrisburg student event

What is happening in PMI Keystone?

PMI KEYSTONE

Comments?

Pitchforks?

QUESTIONS?

PMI KEYSTONE

• Remember that each point requires balance

and moderation – Unfortunately, there isn’t

time to get into detail for every bullet point

• Be GENUINE – When I say “fake” it, I really

mean to do the best you can – you don’t have

to be perfect

CLARIFICATION NOTES

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