View
1.384
Download
1
Category
Preview:
DESCRIPTION
Citation preview
Welcome to TeleTech Belfast
©2011 TeleTech Holdings, Inc. TeleTech Confidential and Proprietary
Our business
TeleTech is a global leader in Business Process Outsourcing
Works in partnership with top Global 1000 companies to help them grow, manage, and optimize their most
valuable assets: customer relationships
42,000+ employees around the globe
Offices and operations in 17 countries worldwide
Global footprint
USA
CANADA
COSTA RICA
BRAZIL
ARGENTINA
MEXICO
GHANA
SPAIN
UK
MALAYSIAPHILIPPINES
AUSTRALIA
NEW ZEALAND
GERMANY
HONG KONG
SINGAPORE
We drive success for clients in a wide range of
industries
Our business
Retail
Technology
Financial Services
Telecom
SalesHealthcare
Communications and Media
Government
Travel and Hospitality
Automotive
Social Responsibility
“Good Sense” Program
Community Service
TeleTech inBelfast
TeleTech Belfast
TeleTech Belfast was launched in March 2001
600 Employees
4 On Site Clients, 1 English dedicated, 3 Multi-Lingual
Supporting up to 24 countries
Permanent contracts
On-going recruitment, on-going possibilities!!
Our careers
TeleTech offers a global career starting at Belfast as:
Technical Support Associates
We are currently looking for…
Reservation Sales Agent
Customer Service Associates
Our career
We highly value candidates with…
Proficient EnglishPrevious experience in a
customer service/technical support/sales
Excellent telephone mannerExperience of working within a
target driven environmentComputer literacy
Fluency in written and spoken Czech Slovak, Danish,
Dutch, Estonian, French, Finnish, Flemish, German, Greek,
Hungarian, Italian, Lithuanian, Latvian, Norwegian, Polish,
Portuguese, Russian, Turkish, Swedish or
Spanish
Our career
What we offer
Opportunities to live and work in a different country
Work with some of the world’s biggest brands
Enjoy continuous paid training and become proficient in today’s most advanced tools and technology
Leadership Development
Be part of a great team that values your creativity and ideas
Unique virtual campus!
Our career
Exclusive relocation package offered to successful candidates
Performance related bonuses
Private Health/Medical Insurance
Private Pension
Life assurance
Eye Care Reimbursements
Dental Plan
On site canteen
25 days holiday entitlement + extra entitlements
Discounted local gym membership
Free Parking, close proximity to city centre by bus or train
Exclusive perks portal
What we offer
Why move toBelfast?
Belfast
Award Winning City voted as one of top cities to visit in the UK in
the Guardian/Observer travel awards.
Naturally Beautiful parks and gardens are an integral part of
Belfast's heritage and are popular places for a
picnic, a stroll or a jog.
outside the city you will find dramatic coastlines,
castle, mountains, lakes and historical landmarks.
Why move to Belfast?
Belfast
Great Place to Live NI offers a first class environment for living
Social life fine restaurants, cinemas, leisure centres and renowned theatres, galleries, arts and entertainment centres, pubs and clubs
Friendly People
Low Crime rate
Why move to Belfast?
Belfast
Cost of Living NI has the lowest cost of living in the UKBelfast can offer a significantly cheaper and
more rewarding alternative to the busier, more
expensive and more tourist-driven Dublin.
Excellent Education and healthcare
Why move to Belfast?
Belfast
Transport and Infrastructure little congestion inexpensive public transport
Vibrant Economy one of the top 5 fastest growing regional
economies in the UK
Why move to Belfast?
A virtual tour to Belfast entertainment
The MAC (Metropolitan Arts Centre), Belfast's brand new arts venue.
Titanic Belfast is the world's largest visitor experience and will be a "must see" visit. Housed in an iconic, 6-floor building, this state-of-the-art visitor experience tells the story of the Titanic, from her conception in Belfast in the early 1900s to her tragic end.
We're selecting, creating and mixing up music, theatre, dance and art - bringing you the very best of local and international talent under one roof.
A UNESCO World Heritage site, the Giant's Causeway is a magnificent, mysterious geological formation on the North East coast of Co Antrim steeped in myth and legend.
A virtual tour to Belfast entertainment
Co Couture is a gourmet artisan chocolate producer based in Belfast. The company was established in May 2008. The chocolates are available through our chocolate boutique on 7 Chichester Street or at St. George’s market every Saturday or online.
The present St. George's Market, built 1890-1896, is one of Belfast's oldest attractions. The market is home to some of the finest fresh produce, with customers travelling near and far to sample the delights of Friday, Saturday and Sunday markets.
A Lisburn Road Institution and Belfast's signature delicatessen, The Arcadia Delicatessen has been trading from the same shop since 1933.
Offering the biggest selection of fine cheeses in Belfast, alongside stuffed Greek and Italian olives, salamis and cold meats.
Restaurants & Pubs
The ApartmentBelfast's most stylish bar and restaurant
Bert's Jazz Bar & RestaurantBelfast’s and Northern Ireland's
first authentic Jazz Bar
Bittles BarFounded in 1868
The Botanic InnBelfast's number one destination for live entertainment, sport, great food
and drinks
Cafe VaudevilleLuxebar & Dining establishment located on Arthur Street in the
centre of Belfast
The Chelsea Wine BarSituated amongst the fine boutiques,
art galleries and beauty salons of South Belfast
Inside TeleTech Belfast
State-of-the-art facilities
Parties
Birthdays
Events
Recognitions
Awards
Team building
Exclusive benefits
Moments of fun
Experiences of our current employees living in Belfast
Viktorija has joined TeleTech as an agent in 2007 since the she has held various roles in QA, training and operations but most recently she was promoted to Team Leader for Logitech French, Russian Greek and Turkish Teams.
‘I am motivated when I work within a strong and friendly team towards set goals which we
achieve together by cooperating closely between each other’.
Viktorija Kistej
Matus joined TeleTech in May 2008. He started as a customer service representative and was promoted to Team Leader. Matus’ favourite thing about Teletech is that everyone works together as a team to achieve goals.
Matus Valo
‘I manage the Czech, Hungarian, Polish and Tier 2. Logitech is one of the most
interesting campaigns that we have and I’m glad to be part of it. ’.
Belfast
How can we assist with your
relocation to Belfast?
your first week in a City Centre hotel
paid by Teletech
up to 150 Euro expensed back to you
to cover your travel
assistance opening a local UK bank
account and National Insurance number
welcome pack with details on local
estate agents, landlords etc to contact for
your permanent accommodation
Ready to start a global career?
Application process
Send your CV via email to ukhotjobs@teletech.com
OR
Visit TeleTechJobs.com
How to apply?
Application process
Assessments Interview Language assessment
4Phone
interview
2 31
The offer
What happens next?
Welcome to TeleTech Belfast
©2011 TeleTech Holdings, Inc. TeleTech Confidential and Proprietary
Recommended