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Overview of Jobs at TeleTech in Mexico
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©2008 TeleTech Holdings, Inc. TeleTech Confidential and Proprietary.
Welcome to Teletech
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08 TeleTe
ch H
oldings, Inc. Te
leTech C
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roprietary.
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Our Company
Our Company was born in 1982 in Denver, Colorado, and has expanded its operations among more than 18 countries within the 5 continents, offering services in more than 27 languages, hiring over 55.000 people around the globe.
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Teletech around the World
North America, Latin America, Pacific-Asia, Africa & Europe
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TeleTech is one of the major international suppliers of business solutions.
These services include the design, implementation and administration of different critical processes within the company.
Offering support to over 1.000 internationally recognized companies, TeleTech is in charge of:
Improving Customer Service Identify and Increase the Business’s strategic capabilities. Improve the efficiency and effectiveness of the company’s functioning.
What do we do at TeleTech?
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VisionMissionValues
Vision
TeleTech generates added value to worldwide leader companies by maximizing benefits in their economy with no limits and by giving the right value to business.
Mission
TeleTech associated with the 1,000 worldwide most important companies to maintain and to enhance strategic capacities by using different process for quality, costs and general functional procedures.
Values
Trust
Respect
Passion
Integrity
Communication
Our supported pillars are:
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08 TeleTe
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Real Opportunities:• Of Employment• Of Continous growth• Career path• Flexibility according to each person’s needs.
Extra Benefits:• Possibility to practice and develop English language.• Development courses.• Casual dress code.• Excellent pay and extra bonus for individual performance.• Permanent Benefits.• Extraordinary work environment.• Fully paid training.
What does TeleTech offer to our community?
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Empower
TeleTech Empower is the tool that follows up the employee performance.
At TeleTech, we offer all the necessary tools to obtain a proffessional development, engagement to obtain new abilities and how to gain experience.
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Empower Components
Employees are motivated to modify or maintain their performance with no surprises – The information is real and up to date; therefore they can
improve their performance in a daily basis.
The objective of the program is to inspire and motivate the employees to reach the strategic goals.
Of the company
Of TeleTech’s Clients
Personal and strategic goals.
TeleTech Recognition objectives:
Recognize and reinforce the desired behaviors
Monetary rewards and no monetary of innovations and achievements
Celebration of reached goals.
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08 TeleTe
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Empower Components
Teletech’s gate online so our employees can enjoy of different benefits such as:
Interesting Discounts.Social Clubs.Community Help.Much more…
Web Site that helps you to develop abilities and knowledge for your performance in a progressive way within any level and position at Teletech, it includes a variety of specific subjects that will improve
your performance and will drive your growth industry.
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Inside the site
Cafeteria.
Internet Area – Employees can access any web page and study.
Casual Dressing.
ACE Lab – We help you to improve your English Language if necessary.
ATM.
Medical Service.
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Flexible Schedules
Schedule Broker Department
Our department of schedules layout, is in charge of coordinating and designing the schedules for our projects.
Who ever wants to work overtime or to do a schedule swap can also do it through the schedules layout department.
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Values in action
At TeleTech we award those who carry out our values.
Our program, Values in Action recognizes a worthy person that keeps excellence in our company.
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08 TeleTe
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Career Opportunities
More than a job, a career
TeleTech offers you a variety of career opportunities. Here, you will be able to grow
professionally and develop for the future.
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08 TeleTe
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oldings, Inc. Te
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Employee Referral Program
Referral Hired
After 30 days receives potential bonus
Employee might also be entered in a giveaway
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08 TeleTe
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Employee Responsibilities
Work inside Teletech:
By being the voice that represents our clients we need professionals with positive attitude.
Willingness to assist and answer our customers issues.
Willingness to inform our customers about their services and products they already have.
Manage the system in order to provide accurate answers.
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08 TeleTe
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oldings, Inc. Te
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Positions Available
Customer Service and Technical Support Representatives
TeleTech appreciates candidates with the following skills:
Proficient English.
PC and Technology knowledge.
Communication Skills.
High School Diploma or equivalent.
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08 TeleTe
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oldings, Inc. Te
leTech C
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Apply Online Today!TeleTechJobs.com
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