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8/18/2019 VMware Health Care View Customer Presentation
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© 2009 VMware Inc. All rights reserved
Modernize Clinical Desktops with VMware View and ThinApp
Tisa Murdock, Product Line Manager, VMware View Healthcare
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The Desktop in Healthcare Is Changing…
PC is viewed as less strategic…
• Hard to manage
• Resource drain
• Low levels of service
• !"ensive
• #ot secure
Compute model moving to nd !serCentric
By the end of 2012, 60 of all enter!rise
P" configurations will use at least one
technology that is considered deskto!
#irtuali$ation%
$%redicts 20&0' %( nd)*ser Issues+ ,artner - ec. 2009
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H" Driving Additional Desktops# $%$s& C%$s& Ta'lets& etc(
rends in lectronic Healthcare Records and Related echnolog1 - Vendome %ulishing+ ec. 2009
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%P)CAP)
*or ever+ ,- spent on hardware& companies spend ,. to manage
,-
,.
,.
The Cost o/ Desktop Management Is 0taggering
I n c r e
a s i n g
I T
C o s t s
4ource' I( 4tud1 2009 Are the needs of IT and end-users being met?
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1eeds And "e2uirements Di//erent
The Clinical Desktop
*sers'
6ast access to a""lications anddata from an1 terminal
Ailit1 to roam their session asthe1 move
High availailit1
6amiliar loo7 and feel
4ecure remote access
I '
4im"lif1 management
8uic7l1 roll out new a""lications
or services MRHR Maintain com"liance and "rotect
sensitive data
4atisf1 end users
Reduce costs
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Current Clinical Desktop Challenges
Long log&in ti'es, 'any !asswords
(!setting workflow and rounds
Manual )atch entry of !atient data
Ter'inals de#oted to indi#idual a!!lications
• *+ Browser 6 -a#a # 1./% + radiology3
• *+ Browser / -a#a # 2.1% 454 "ardio3
"itri deli#ered 4!!lications 4 and B
Locally *nstalled 4!!lications
7o 8e'ote 4ccess
"urrent "linical 9eskto!s are "o'!licated and Take Ti'e 4way fro' the Patient
"an #ary )etween floors, roo's, stations, user&task, end !oint
de#ice, hos!ital location, #endor, etc:etc:.etc:.3
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Medical Application Procurement
Typical HIS Application
A"" ) ev A"" ) est
< 1"icall1 2!=s 4erver count for ;)etter<availailit1
< Increased com"le!it1+ lower availailit1+ e!"ensive
< est ev t1"icall1 matches "roduction &'& < Infrastructure sits idle most of the time+e!"ensive
>and this is onl1 one a""lication
erm ) 4?(
= of >er#ers%? 4nnual +nergy "ost%?
3 $2,2!"## $,%2"## !& $!2,!#&"## !% $!,&2"##
$ ?ased on VMware ,reen (alculator
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Delivering and Managing Clinical Desktops Toda+((
A"")%rod
A"")%rod
A"")%rod
A"" ) ev A"" ) est
A"" ) ev A"" ) est
estev
4)(itri!
4)(itri!
4)(itri!
4dding More 4!!lications@ More and 'ore and siloed "itri far'sA
Vendor A
Vendor B
Vendor C
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1ot sustaina'le…((
A"")%rod
A"")%rod
A"")%rod
A"" ) ev A"" ) est
A"" ) ev A"" ) est
estev
4)(itri!
4)(itri!
4)(itri!
< Bloated, +!ensi#e >iloed "itri 5ar's
< "ost of 'anaging clinicians deskto!s and
a!!lications is out of control < Vendor a!!lication reCuire'ents cause
co'!ati)ility issues and wreak ha#oc on su!!ort
< *nefficient Dorkflows low le#els of ser#ice
< Large #olu'e of hel! desk calls< >ecurity and "o'!liance
This architecture is no longer sustaina)le
RMI#R' Visit the !hiit Hall f or more discussions and demos
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A"")%rod
A"")%rod
A"" ) ev A"" ) est
A"")%rod A"" ) ev A"" ) est
estev
!se Virtualization to 4reakdown the 0ilos
4)(itri!
4)(itri!
4)(itri!
VMware #>!here
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Virtualization 4reaks Down the Desktop Components
%ersona
A""lications
"erating 41stem
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Modernizing the Desktop 5 A Managed 0ervice Model
Persona
Applications
"erating 41stem
CentralizedManagement
DesktopDeliver+
ModernDesktop
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Meets the 1eeds o/ the Provider
Alwa1s n
6ollows *ser
An1 evice
6amiliar Interface
A""s all Bor7
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And the 1eeds o/ Healthcare IT
8uic7l1 %rovision
asil1 Manage
Maintain 4ecurit1
Lower (osts
High Availailit1
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VMware #>!here
4uild upon VMware *oundation to Create Internal Private Cloud
>torage "o'!ute 7etwork 9eskto!s 4!!lications
H*T >er#ices
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Modernize Clinical Desktops 5 The 6ourne+
Phase IIModerniCees7to"s
4tandardiCe Image
Phase IVirtualiCe A""lications
4tandardiCeeliver1
Phase 7 Assessment
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VMware View 0olution ModerniCing (linical es7to"s and A""lications
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Deliver desktops and apps as a managed service
Plat/ormVMware v4"here fordes7to"s
Management
VMware View Manager Vmware View (om"oser VMware hinA""
VMware View 8(9
!ser :perience
%(oI%%rintMulti)monitor dis"la1Multimedia*4? redirection
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4est nd !ser:perience
The Plat/ormMatters
0cala'ilit+ ; Availa'ilit+4roadest "ange o/!se Cases
nd !ser *le:i'ilit+
Improved$ork/lows
$h+ VMware View /or Healthcare
VMware v0phere<
%0APP
%0APP
%0APP
"educedCosts and TC%
4reakthrough
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*ast Access to Desktops
0ingle 0ign %n Authentication to
Virtual Desktop
• Bindows *sername%assword
• %ro!imit1 (ards
• *4? connected iometric devices
Integration with M0 AD
• #o omain change+ schema change+"assword change
Integrates with .rd Part+ 00%vendors
• Im"rivata+ 4entillion+ Health(ast
0impli/ied 0ign=on
! s e r n a m e > P a s s w o r d >
Connection0erver
Improve$ork/lows
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*ollow Me Desktop 5 :ample with 00%
0treamline $ork/low 5 Tap and ?o
• *ser ta"s adge or swi"es finger to reconnect to des7to"
• 4ingle clic7 44 to all (linical A""lications
• *ser disconnects from des7to" with card ta"
• es7to" maintained on server as user roams
'ireless '('
Thin )lient
*aptop
+emote hysicians (ffice
urses Station.es/top
Also Includes
•%assword ManagementReset
• Automatic (om"liance Re"orting
•4u""ort for various authentication modalities
•Reauthentication su""ort - i.e. drug dis"ensing
Improve$ork/lows
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ThinApp> Application Virtualization
Allow a""lications to co)e!ist on same
des7to" - Huge wor7flow im"rovement *"date a"" at server level in minutes
and "ush to users - no downtime
Run hinA""ed a""s from shared drive - reduce siCe of image
,uarantee all users u" to date and incom"liance
Ailit1 to run I: a""lications onBindows ;
%perating 0+stem
I @(- Application
%perating 0+stem
V%0
I @ Application
Application
sand'o:
V%0
Application
sand'o:
App*iles
App*iles
App*iles
App*iles
Improve$ork/lows
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All Applications Availa'le on Clinical Desktop
:ample o/ Cart with ViewApplications include>
• H%6 Be) HoriCon %atient 6olderBe Version
• H) HoriCon !"ertocumentation wAdmin R!
• Radiolog1 %A(4 Image Viewing• Healthcare 4cheduling• (ardiolog1 Be• Radiolog1 Manager • 4urgical Manager • ?usiness Dects Re"orts• %h1sician %ortal• LM4) ? 6etal Monitoring• (linician Access) 8uadramed
$ith /amiliar inter/ace
Improve$ork/lows
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iosk Mode
%verview
4u""ort for "ulic or shared end)"oint Automatic login - no credentials reEuired to access
des7to"
Authentication done through the a""lication if needed
4ene/it 4im"lified user e!"erience - auto login+ auto *4?
redirection+ no Bindows error messages
Improve$ork/lows
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Bocation 4ased $indows Printing
Details
Automaticall1 connect View des7to" toclosest "rinter
4im"lif1 Bindows "rinting for end users
4atisf1 com"liance reEuirements
4im"le ,*I interface for Administrators
to lin7 devices to "rinters
*loor -
*loor
*loor .
Improve$ork/lows
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2:
4reakthrough !ser :perience
%(oI% ) ?uilt for des7to"s
Ada"tive "rotocol designedfor LA# and BA#
Rich ,ra"hics and
Multimedia 4u""ort for rue Multi)
Monitor and "ivot su""ort
nd)to)end software solutionwith o"tional hardware
!ser:perience
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2;
ero Client 5 %ptional Hardware Acceleration !ser:perience
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!
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Point o/ CareDesktops
Modernize HCDesktops
"emote AccessClinical Imaging
"emote %//icesEMo'ilit+
:panded !se Cases with PCoIP
BA1
Medical and Productivit+ Applications
"ich Media and Accelerated ?raphics
$A1
!ser:perience
Pl t/
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Tier- Datacenter /or Desktops
Reduce downtime fordes7to"s
< High Availailit1 HA< VMotion< 4torage VMotion< 6ault olerance
%rotect critical data and
information
uned and "timiCed fores7to" Bor7loads
Industr1 ?est 4calailit1 and
ensit1>< Increased des7to" VM
densit1 - &:)20 VMscore
Increase Desktop Availa'ilit+
Plat/ormMatters
" d
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Traditional PC vs VMware View
TC% Comparison
4reakthrough TC% and Ac2uisition Cost
4ource' I( Bhite %a"er 2009
Ac2uisition Cost
Per !ser
J200
J300
J:00
J@00
J&000
J&200
20&0ime
"educeCosts
raditional %( Bith VMware View
J0
J200
J300
J:00
J@00
J&+000
J&+200
J&+300
J&+:00
J&+@00
%rofessional 4ervices 4oftware 4torage 4erver
owntime I ) Hel"es7 I ) Install I ) Admin
evice
87F less TC%
,9G9 lessper user per+ear = IDC
,-897
,G@9
Average Corporate PC
su'=,977
,97DatacenterIn/rastructure Cost
Ac2uisition costsu' ,977 per user
4 ki h i i i ' i i h
"educe
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4reaking the ac2uisition cost 'arrier with partners
H% Reference Architecturefor VMware View+ Reference
Architecture ?rief
< 4u J30 nter"rise4torage for View
< 50.000 seat Viewe"lo1ment Architecture
< 4u J30 nter"rise4torage for View
< Largest Bindows ;Migration %ractice
< :0K increase in des7to""erformance
ell Virtual Remote es7to"6eaturing VMware View+Reference Architecture ?rief
0
o l u t i o n C
o s t
" e / e r e n c
e
A r c h i t e c t u r e
" e / e r e n c
e
A r c h i t e
c t u r
e
" e / e r e n c
e
A r c h i t e
c t u r
e " e
/ e r e n c
e
A r c h i t e
c t u r
e
"educeCosts
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//
Case 0tudies
0t d di A li ti D li
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0tandardize Application Deliver+
4usiness Drivers
• 22+000 student *niversit1 and eaching Hos"ital
)/00 ?eds• @ - &0K failure rate u"dating "ractice mgmt
software
• *"dates too7 hours of scheduled downtime
777 ThinApp 0eats
• #o additional infrastructure or changes+ no client tomaintain
• 0K failure rate for software u"dates+ high availailit1
• ver /5 a""lications hinA""ed including Allscri"tsMis1s Vision+ Mcesson %athwa1s and HoriCon%erformance Manager
• *sed hinA"" for : months efore moving to View
• (urrentl1 have &200 View es7to"s
;Thin4!! 'akes it
easy to !ush out
a!!lications and then
u!date the' with no
downti'e.<
6osh 0pencer
Tea' Lead, 9eskto!
9e#elo!'ent rou!,
(ni#ersity of Toledo
I d Cli i i $ k/l Cit i " l t
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Improved Clinician $ork/lows 5 Citri: "eplacement
-77 View Desktops
• Re"laced (itri! - (linicians wanted to e
ale to access more than one a"" fromterminal
• A""lications' Meditech (4+ Mcesson%A(4+ some ffice A""s
"esults>
• Reduced hel" des7 calls 1 92K
• as1 to use follow me des7to" with noa""lication com"atiilit1 issues
• *"grades accom"lished in a fraction of thetime
• Ale to u"grade a""lications with no userdisru"tion
0(ur physicians couldgo to a thin client,login, access a patientlist and then 1al/do1n the hall to
another thin client,and their patient list1ould be right 1herethey left it" The staffrecognied the benefitof that capability
immediately"
4rian Co:
irector of (ustomer4ervice+ #orton Healthcare
A l t M" Ad ti H t ill H it l
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Accelerate M" Adoption = Huntsville Hospital
-@77 View Desktops
• Rolling out lectronic Medical Records MR solution would have ta7en
months and reEuired re"lacing more than &+:00 of its /+/00 %(s• riving des7to" architectural decisions
• (hoose to deliver MR using a virtual des7to"
"esults
•
%rovision des7to" in N &5 minutes• 4aved :00+000 1 re"ur"osing e!isting %(s
• RI &22K and "a1ac7 in : months
• 4tart uilding "rivate internal clouds
0 'e decided 1e 1anted one uniform des/topacross the hospital, and 1hen 1e priced it,4irtual des/tops 1ere far more cost effecti4ethan physical des/top replacements,
O 4hawn 4cott+ a networ7 s"ecialist at
Huntsville.
*nternal "loud
+M8
" t Cli i l I i d d kt d li
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"emote Clinical Imaging and desktop deliver+
Challenge
< *"grade des7to" environment across 25
sites in / #ew Por7 counties0olution
< VMware View 3.5
< 4u""orting MI(H HR+ Allscri"ts.+ e(linical wor7s and Amicas %A(4
a""lications
"esults
< 4aved immediate J35 in ca"ital 1migrating to thin clients from %(s fordes7to" "ilot
< Reduced andwidth reEuirements 1 ::K1 switching from R% "rotocol to to%(oI%
< Increased accessiilit1 to a""lications
0'ith 561are 5ie1, our physicians don7t 8ust ha4eaccess to lab reports, theycan see actual 9-rayimages, access
emergency departmentrecords and e4en monitorbiofeedbac/ if a patient7sin a critical care situation" All the applications theyneed are right there at
their fingertips, gi4ingthem a more global pictureof their patients than e4erbefore"
"athy "rowley "*E ,
"olu')ia Me'orial Hos!ital
1e t 0teps
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/@
1e:t 0teps
Virtual Desktop and Application Assessment 0ervices
• La7eside or LBL Assessment ool availale through VMware Re"resentative
*or More in/ormation on VMware View and Healthcare
• htt"'www.vmware.com"roductsview
• htt"'www.vmware.comsolutionsindustr1healthcare
*ollow us on Twitter
QVMwareHI
!se our TC% Calculator
• www.vmware.comgotcocalculator
Download @7 Da+ valuation o/ VMware View
• www.vmware.comgotr1view
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