Troop Fall Product Manager Training Slides | Fall Product 2018€¦ · Example: Troop Goal - $4,567...

Troop Fall Product Manager TrainingFALL 2018 1

Agenda

2

• Objectives

• Fall Product: What is it?

• Marketing Strategies

• What’s Next?

o Ways to Participate

o Program Dates

o Online Ordering System

o Proceeds & Rewards

o Resources

Objectives

3

• Understand your role as the TFM

• Benefits for the girls and the troop

• Be ready to explain the program

• Describe the product line

• Describe the reward line

• Understand the system for entering and submitting product

orders and rewards

The Fall Product Program

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5

• Great way for girls/troops to start their year with some serious girl power!

• Girls earn rewards and troop funds for special activities and community projects.

• Girls can valuable life skills.

• Girls have FUN!

What is it?THE FALL PRODUCT PROGRAM

The 5 Skills

6Footnote goes here

THE FALL PRODUCT PROGRAM

• Goal Setting

• Decision Making

• Money Management

• People Skills

• Business Ethics

The 5 Skills

7Footnote goes here

THE FALL PRODUCT PROGRAM

Goal Setting

Girls set goals and, with their team, create a plan to reach them. This matters because girls need to know how to set and reach goals to succeed in school, on the job, and in life.

Decision Making

Girls decide where and when to sell products, how

to market their sale, and what to do with their earnings. This matters because girls must make many decisions, big and small, in their lives. Learning this skill helps them make good ones.

The 5 Skills

8Footnote goes here

THE FALL PRODUCT PROGRAM

Money Management

Girls develop a budget, take orders, and handle customers’ money. This matters because girls need to know how to handle money—from their lunch money to their allowance to (someday) their paycheck.

People Skills

Girls learn how to talk (and listen!) to their customers, as

well as learning how to work as a team with other girls. This matters because it helps them do better in school (on group projects, on sports teams, and on the playground) and, later, at work.

The 5 Skills

9Footnote goes here

THE FALL PRODUCT PROGRAM

Business Ethics

Girls act honestly and responsibly during every step of

the product program. This matters because employers

want to hire ethical employees—and the world needs

ethical leaders in every field.

Marketing Strategies

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2018 FallProduct Program

Training

Lead the Way!

G.I.R.L.

⭐️Go-Getter

⭐️Innovator

⭐️Risk Taker

⭐️Leader

Fall Product Program Partners

• Nuts• Chocolates• Gift items

Fall Product Program Dates October 1st October 21st

• Magazines + More• Candles & Tumblers• Organic Veggies

Fall Product Program Benefits

Girls learn valuable leadership skills

Troops earn start-up funds

Sustains and expands programs for ALL girls!

2018 Program Theme

Service Dog

Service Dog

Program Materialsavailable online in UNIFY

Troop Activity Pages Goal Chart

NEW for Fall 2018?

⭐️New nut products

⭐️New ways for

customers to participate

⭐️Girl delivered online nut payment

⭐️Magazines & More

⭐️New online only products

⭐️Improved business tools

⭐️Fresh new online store

Girl Scout Vintage Camera Tin

Mint Treasuresindividually wrapped with Girl Scout logo

Polar Pals Holiday Tin

Caramel Treasures

Almond Butter Cups

Boxed Chocolate

Buffalo Ranch Pretzel Mix

Standup Resealable Bag

Hot Cajun Crunch

Girl Delivered

o Girl chooses who she can/will deliver product to when sending emails

o Nearby family and friends

o Family she will see soon

o Customer receives email to order products, pay online* with credit card and then have girl deliver

o Customer will still have option to order Direct Ship

Opt in not out!

*Small convenience fee

More Online Choices = Growing Opportunities for Girls

⭐️Lifetime guarantee

⭐️Made in the USA

⭐️Keeps drinks hot/cold

Tumblers

24 oz $25

⭐️All MLB teams

⭐️College tumblers

⭐️Specialty tumblers

Order $60 or more and receive FREE

shipping!

Stainless Steel Tumblers

Order $60 or more and receive FREE

shipping!

⭐️Double wall vacuum

⭐️Insulated

⭐️BPA-Free

⭐️Variety of colors

30 oz tumblers

$25

Organic Veggies Plants grown by Fran McAllister Girl Scouts of Nassau County

⭐️Natural tie-in to Girl Scout programs

⭐️Start your own Girl Scout garden

⭐️Many fun varieties available

Order $60 or more and receive FREE

shipping!

2 for $20

Candleso Top selling candle fragrances

o All candle jars have lead free wicks with larger candles double wicked to avoid tunneling

o All candles are manufactured in the U.S.A.

o 100% of wicking process completed by a special needs partnership in New Jersey

Order $60 or more and receive FREE

shipping!

$25 each

Girl Scout Collectible Candleo Collectible Girl Scout candle

series beginning Fall 2018

o 2018 collectible is a round 20 oz ceramic reusable container

o Features Girl Scout outdoor badges

Order $60 or more and receive FREE

shipping!

$30 each

Improved Business ToolsGirl Business Cardso 15% to 25% of online sales from cards

o Set of 8 printed business cards for each Girl Scout in Girl Packet

o Additional printable version available on UNIFY girl dashboard, includes Girl ID with option to personalize name!

New Online Storeo Girl is front and center

o Mobile Responsive design

o More images fewer words

o Shop by category or search by name

o Viewable in Spanish

ALL Fall 2018 Options in Girl PacketNUTS & CANDY Troop Proceeds

MAGAZINES & MORETroop Proceeds

15% per item 15% per item

ALL Fall 2018 Options in Girl PacketNUTS & CANDY Troop Proceeds

MAGAZINES & MORETroop Proceeds

• 15% per item• NEW! 18% per item option for

older girl troops

• 15% per item• NEW! 18% per item option

for older girl troops

ONLINE

Girls send emails to friends and family offering options to order nuts/candy, magazines and more ONLINE

OFFLINE

Girls sell nuts/candy and magazines IN PERSON

Easy Ways to Market & Take Orders

Fall 2018 Order Card In Person

Gift of Caring Programo Customers can make $5 donations towards nuts for

servicewoman and servicemen and USO

o Now customers can make Gift of Caring purchases online!

o Troops earn 15% in proceeds per item and girls earn credit towards nut recognitions; Older girl troops have the option of earning 18% in proceeds

o Girls earn the Share Patch by selling 5 or more Gift of Caring items.

o Girls earn the Labrador Charm by selling 10 or more Gift of Caring items.

QSP Order Forms In Person

o Many orders still taken in person by girls

o Girls collect money for magazines at time of ordero Customer receives magazines in 8 to 10 weeks

o White and yellow stay with girl

o Pink copy goes to customer

oOne Platform - No Bridged Software (Unify obsolete)

oOne Set of Data - No Transmissions & No Duplication

oOne Login – No Managing Multiple Logins

oFully Integrated – Online and In Person order entry site

oFully Mobile Responsive Design

1. Simplify order process to ONE site = UNIFY2. Council driven design ongoing3. Successful pilot - 11 councils participated4. Feedback: Easy to use - Intuitive

New System Objectives:

Priorities for UNIFY:

NEW! Online Order Taking & Entry

Volunteer Dashboards

Same Easy Format

o Same features as last year with Girl and Troop Dashboards

o One new order entry section (replaces Unify order entry)

o Enhanced features

o More user functionality

Troop Dashboard2018

Troop Dashboard Girl Activity

• TM image and participation indicated with a

•

•

from the girl

No

Ccompleted

59 Minute Quick StartSM

100% Digital for Girls & Troops

1. Girls login UNIFY and click on

payment link to use for their customers

2. Girls call friends and family for 59 minutes and forward the text link for payment

o Troops doing the Fall Product Program for the 1st time

o Troops wanting to take goal setting to the next level

o Go to girlscouts.qspgao.com/59min/

59 Minute Quick Start

Join us and kick start your fall

product program goal…

• October 2 (Vernon Hills)

• October 4 (Friendship Center)

Be on the lookout for more information

regarding this exciting event!

43Fall Product Program

Troop Dashboard Troop Order Entry

Troop Order Entry

• From Manage Orders, click pencil next

• in person paper orders

o Total Magazine & More orders

o Total Magazine & More $

o # items ordered for each nut/candy item

• All online sales will already be in UNIFY

• Click Save & Continue. Will have option to update girl reward choices.

• Once all orders have been entered, click Submit Troop Order

Reports SU/Troops/Girls

• Burger Menu > Reports

Girl Dashboard2018

Girl Dashboard Email, Text, Social MediaCompose Message

Upload Emails

Text and Social Media

o Orders automatically show in UNIFY

o No additional action needed

o Orders are placed when in person orders are submitted

o

in person orders

o Girl delivers to the customer

o Do not collect money for these orders

o The customer paid at the time of order

Opt in not out!

Girl Dashboard Online Girl Delivered

Girl Dashboard

o Design theme mascot each year to uniquely reflect their personality

o Design different attributes. New attributes unlocked for completing some tasks. o

adding/uploading a picture on the Compose Message tab

Girl Dashboard Girl Order Entry

oTroop Leader/Troop FallProduct Manager enters

paper ordersoTotal Magazine & More

orders

oTotal Magazine & More $

o# items ordered for each nut/candy item

oAll online sales will already be in UNIFY

oTroops will review orders entered and can add/edit orders for girls

Girl Dashboard Select Rewardso Rewards will automatically

calculate based on order entered and show when that level has been achieved

o Items not yet earned will be greyed out

o Choices automatically default to item listed first if no previous selection was made

o Troops will review selections and can add/edit selections for girls

Direct to Girl Rewardo $160 in Total Online Sales

o Girl receives congrats email

o Girl earns her unique MyCreationTM patch

o Shipped directly to the girl

o Troop volunteer can create, customize and receive own patch with $350 in troop online sales!

Product Combo Achiever Patch

o Personalized combo

name featured on the patch

o Shipped direct to girl after 2019 Cookie Program

o Fall sale

o Cookie sale -

Any 25 Items &

135 Cookie Packages

What’s Next?

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Program Dates

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• Schedule a date for training with Parents and Girls

• Prepare materials for family

• Set Goals

• Log in to the Unify system to verify your informationo Troop Leaders will receive a

welcome email September 17

• Make sure your girls are registered and in Unifyo Council will upload registered girls

through October 12

o Troop Leaders can add starting October 12

SeptemberPROGRAM DATES

• Breakdown the goal

Example:

Troop Goal - $4,567

/ # of Girls in Troop– 15 Girls

= $304 sales per girl

• Provide ways to achieve the

goal

• Provide progress updates to

the troop

Goals

A goal without a plan is

just a wish.

Online Ordering Taking and Entry System (Troop)

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Troop Leader Access to Unify1. Troop Leaders will receive a "Welcome" email starting

September 17.

2. This email will provide them with the steps to create

their password and access Unify.

Girl Access/ Troop Listing1. Registered Girl Scouts/parents will receive a "Welcome"

email starting October 1.

2. Registered Girl Scouts will be uploaded by the council

through October 12.

3. Starting October 12, Troop Leaders will have the ability

to add girls to Unify. Therefore they will be able to sell

online at that time.

Refer to the “How To” videos in Unify for quick and easy assistance

Ways To Participate

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• Online

• In person (Order Cards/Magazine Forms)

• Gift of Caring

• 59 Minute Quick Start

• Booths

ACH

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• 1 form…2 programs

• Sweep November 3 - 100% balance due

• ACH Adjustment Form

• Collections Process

ACH FORM - DUE SEPTEMBER 30

ACH SWEEP

NOVEMBER 2

Family Product Training

• Discuss troop goals

• Hand out all of the materials

• Discuss the ways to participate

• Discuss the product line and proceeds/rewards

• Review program dates

• Demonstrate filling out order forms

• Show families how to login to the Girl Dashboard

• Girls/parents will receive a welcome email October 1

BE CREATIVE & HAVE FUN!

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OCTOBER 1-21

Girl Order Taking Period

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• October 12: Troop Manager: Add Girls

• October 22-23: OPEN MIC NIGHT

• October 22-23: Troop Manager Entry

• Troop managers will be locked out of Unify at 11:59pm on October 23th

• October 25-30: Troop Managers submit paperwork

• Review nut/candy order card and magazine orders

• Troop Managers submit 2 envelopes to Service Unit

• Before October 27th, make bank deposit(s)

OctoberPROGRAM DATES

Proceeds & Rewards

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How much can troops earn?

65Footnote goes here

PROCEEDS

• 15% total sales of gross sales including Gift of Caring donations and online sales with rewards

• NEW Option! for Juniors, Cadettes, Seniors and Ambassadors

o 18% total sales including Gift of Caring donations and online sales and no rewards (Girls will receive earned patches).

Opting out of rewards must happen prior to October 23; once the council product order is submitted, the proceed plan cannot be changed.

What can girls earn?

66Footnote goes here

REWARDS

• 2 Categories

oNut/Candy Rewards

oMagazines & More Rewards

Rewards are cumulative

What can girls earn?

67Footnote goes here

REWARDS

Rewards are cumulative

Top Council Sellers

68Footnote goes here

REWARDS

Top 3 Nut/Candy & Top 3 Magazines & More

Council Sellers

o Celebrate with the Product Program Team

o Lunch and a special surprise activity designed by

you especially for you!

Join the fun…November 17

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• November 1: Individual

Collection (IC) Form and ACH

Adjustment Form Due

• November 2: ACH SWEEP

• November 8-11: TROOP

PRODUCT DELIVERY

• November - December: Troop

Reward Distribution

NovemberPROGRAM DATES

ACH

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• 1 form…2 programs

• Sweep November 2 - 100% balance due

• ACH Adjustment Form

• Collections Process

• Troops with an unpaid balance cannot participate in the Cookie Program

ACH FORM - DUE SEPTEMBER 30

ACH SWEEP

NOVEMBER 2

Service Unit Incentive

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100% of Fall

Goal

+

100% of Cookie

Goal

12¢

Per cookie case

sold=

Service Unit Incentive

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100% of Fall

Goal

+

105% of Cookie

Goal

25¢

Per cookie case

sold=

ACH Adjustment

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• Forms due – November 1

• Complete this form if your troop cannot meet its financial

obligation on the scheduled sweep date.

• You must indicate how much of the obligation the troop will

pay.

• Forms received after the due date will not be accepted.

ACH Adjustment

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• If you have been unsuccessful collecting from a parent,

complete and submit an Individual Collection (IC) Form.

o Individual Collection (IC) Form are due November 1

• Do not give product to girls who have an outstanding

balance.

• Do not pay a girl’s debt from troop proceeds. If you decide

to pay a girl’s debt from troop proceeds or personal funds,

you will not be reimbursed at any point by council. You will

have to collect from the girl.

Money Management

• A receipt MUST be written for ALL transactions (i.e.

Money and Product transactions)

• Unpaid balances WILL result in …

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Help Needed…Dads

Are their dads or male figures

in your area that are looking to

volunteer for a few hours and

make a difference?

“Daisy Dads Deliver”

Register Today!https://fs24.formsite.com/gsgcnwi2/Da

isy-Dads-Deliver/

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Preparing For Delivery

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• Bring enough vehicles to accommodate the order in one

trip

• Verify the product count before loading product into the

vehicle

• Review the order, count and sign the receipt

COUNT…COUNT…COUNT!

Delivery: November 8-11

Resources

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Resources

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• Troop Guides

• Websites

o GCNWI: http://www.girlscoutsgcnwi.org

o UNIFY: girlscouts.qspgao.com/gcnwi

o Troop/Girl Dashboard: http://www.girlscoutsgcnwi.org (click the QSP/Nut Online Program icon – Available 10/1)

• “How To” Videos

• Rally Guide

• Open Mic Night

Resources

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• E-mail

• Service Unit Contacts

• Product Program Staff

o Helpline: 855.456.8347 ext. 6722

o Email: productprogram@girlscoutsgcnwi.org

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How To Have A Successful Program

Encourage

Participation &

Counter Resistance

Set Goals

Provide Links To

Resources

Communicate Celebrate Your

Success

Motivate Your Troop

Leaders &

Volunteers

Questions?

Product Program Team, productprogram@girlscoutsgcnwi.org

855.ILOVEGS, ext. 6722

855.456.8347, ext. 6722

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