Training Manual - Multisoft Virtual Academy€¦ · Training Manual Technical Specification &...

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Training ManualTechnical Specification & How to Join Live Session

multisoftVirtual Avademy

www.multisoftvirtualacademy.com

Live Online Training

INDEX

1. System Requirements & Preparing for Live Online Training ................... 3 - 4

2. How to Join The Live Training Session

- For Android Mobile / Tablets Users ................................................................... 5- 8

3. Contact Us ........................................................................................ 9

System Requirements &

Preparing for Live Online Training

Follow these 3 steps from the PC/Laptop you will use to attend class

1. COMPUTER SYSTEM REQUIREMENTS

§ Use the latest version PC / Laptop or Mac. It should not be in use for more than 4 years.

§ Two display monitors are highly recommended

§ One for joining the virtual classroom and, if applicable, viewing digital books

§ The other for doing your labs

§ Your internet connection

§ Please use a wired, not wireless or wifi connection

§ Please use a broadband internet connection and not dial-up (modem)

§ Computer USB / Wired headsets (with microphone & headphone in one unit) that we

recommend: Philips SHG7210 / Microsoft LifeChat LX-3000 or Logitech ClearChat

H390.

2. JOINING THE VIRTUAL CLASSROOM

You will connect to the classroom using Citrix GoToMeeting. Please test your

connectivity below:

If you can connect successfully, then you are ready to connect to your virtual

classroom on the day of your actual class.

Tip: Video Tutorial GoToMeeting QuickStart Guide -

3. TEST YOUR AUDIO AND MICROPHONE

The following audio test requires:

1. Adobe Flash plugin version 10.1 and up: Download from Adobe for free

Click to test GoToMeeting »

www.multisoftvirtualacademy.com info@multisoftvirtualacademy.com

2. For best results, please use a USB / Wired headset. (with microphone &

headphone in one unit)

3. USB /Wired headsets that we recommend: Philips SHG7210 / Microsoft

LifeChat LX-3000 or Logitech ClearChat H390.

Audio and Microphone Test

1. Click Start Record

2. Click Allow when Adobe Flash popup window requests access

3. Speak some test words into your microphone and click Stop Record when done

4. Click the Play button and if you hear your recording, the audio test is successful

5. If you do not hear your recording and unable to connect, please contact us

www.multisoftvirtualacademy.com info@multisoftvirtualacademy.com

For Android Mobile / Tablet Users

Step 1

Open Google Play Store from your Mobile / Tablet

§ Search for “gotomeeting”

App Installation

Select gotomeeting app from search data

Search

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Click to Install

Downloading and Installation Progress

Downloading Progress

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Step 2

Join the Training Session

§ Please enter 9 digit session / meeting ID (Refer training session email for meeting

ID)

§ h�ps://global.gotomee�ng.com/join/837108549

Enter a Meeting IDClick to Go

Meeting / Session ID

Add Your Name

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Provide your name and click on “Save” to go

Step 3

Setting up Training / Session Environment

§ You joined, wait for instructor to come

Instructor joined

Waiting for theorganizer to arrive

Wait to view Online Training’s Screen

Un-mute yourself

www.multisoftvirtualacademy.com info@multisoftvirtualacademy.com

Step 4

Training Session Starts

You are Connected withlive training session environment

Website: www.multisoftvirtualacademy.com

Multisoft Virtual Academy

Corporate Office

B-125, Sector - 2, Noida - 201301 (India)

Phone: +91- 8130666206 / 209

Email: info@multisoftvirtualacademy.com

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