TECHNOLOGY MASTER PLAN - Western Sydney … · Technology . Master Plan . ... • IT Heroes (IT...

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“Our vision is to create a campus that not only provides students with

a lively, cosmopolitan atmosphere to enjoy, but provides them with important links to amenities and

public transport, as well as connecting them to the many other exciting developments underway in

Parramatta” – Barney Glover

TECHNOLOGY MASTER PLAN

Master Plan Framework

Technology Goals for 1PSQ

Long term Near term Launch

Direct core service design & implementation

Deliver specialist technology services

Drive technology innovation

Governance Resourcing Change Quality Timeline

Securing Success Strategy 1PSQ Vision & Objectives IT Strategic Directions

Technology Master Plan

One UWS Technology Approach

Technology Vision & Objectives

Case Studies Technology Design Principles

Technology Vision and Objectives

Our technology vision is to achieve a student centred learning hub that encourages innovation and discovery through the evolving use of technology. Our objectives are to: • Deliver technology services that provides an engaging

showcase for UWS • Enable a flexible learning environment that is

accessible beyond physical boundaries. • Create personalised experiences that ‘just work’.

Vision & Objectives

Case Studies

Principles

Goals

Essential Goals

• Getting the basics right • Connected campus experience • Student centered social learning • Next generation teaching spaces • Showcase virtual face-to-face • Innovation on show • IT standards of the future • Integrated support experience • Consistently Contemporary

Vision & Objectives

Case Studies

Principles

Goals

One UWS Approach

Our approach to delivering on the technology vision, objectives and goals is to use three streams of work. We don’t have to do everything all at once!

Long term Near term Launch

Direct core service design & implementation

Deliver specialist technology services

Drive technology innovation

Governance Resourcing Change Quality Timeline

Core Services

Direct the consultants to build upon developed standards, contemporary thinking and case study analysis to design and implement core technology services including: • Robust wired network • Saturated wireless • Software driven - Audio visual services • Student centered social learning • Power everywhere you need it • Extensive BYOD enablement • Unified communications

Deliver

Direct

Drive

Specific Services

Deliver

Direct

Drive

The University to deliver these services to make the campus a success. • Modelling of the digital layout • Prototyping of teaching spaces • Ground floor digital activation • New meeting room & study pod standards • Queue Management System • Room Booking System and screens • Public wireless • Follow-me printing • Digital signage and Way finding • Engaging Tech (e.g. window to another campus)

Deliver

Direct

Innovation Program

ITDS to drive future innovation. Each of these initiatives have the student experience at their centre: • My virtual ID card • IT Heroes (IT Support where you want it) • Virtual computer lab • Virtual Face to Face - ZOOM • Integrated student support services • People counting • Geolocation • Gamification • Immersion

Drive

Governance

Leveraging the governance of 1PSQ, however also checking in with existing ITDS governance where appropriate • University Infrastructure Committee • IT Management Executive Sub-Committee

Governance

Change

Resource

Quality

Timeline

Resources Right people, right skills, right experience: • Program Manager • Internal ITDS resources • WSP | Parsons Brinckerhoff • ONE UWS Approach - collaboration with and

input from: • Students • Academic colleagues • Other units (Library, CW&F, Marketing &

Comms, ARO)

Governance

Change

Resource

Quality

Timeline

Change Management

Much of the technology changes will result in change in practice, skills and knowledge. • Full time Organisational Change Manager • Feed into change management working group • Leverage existing mature organisational change

management capabilities within ITDS • Innovation drives broader change • Active involvement from key stakeholders inc

students and academic staff

Governance

Change

Resource

Quality

Timeline

Quality Assurance

Expert external consulting: • Meld Strategies • The Frame Group

Iterative prototyping and qualitative / quantitative user testing

Governance

Change

Resource

Quality

Timeline

Timeline

Governance

Change

Resource

Quality Timeline

Start Dec

2015 2016 2017

Return Briefs Prepared Apr

Return Briefs Approved May

Draft Detailed Design Jun

Fit-out Tender Awarded Nov

50% Design Complete Mar

100% Design Complete Jul

Fit-out Commencement May

Practical Completion Dec

Rent Commencement Feb

2014 2015

TECHNOLOGY MASTER PLAN

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PROGRESS Update

Exploring the potential The key areas of the design have been modelled to allow decisions around technology placement and digital activation Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

OPTIMISM UNLIMITED.

Prototyping the teaching spaces Significant investment in prototyping the 1PSQ teaching space design

Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

POTENTIAL UNLIMITED.

Prototyping social learning areas Our new Library at Kingswood was a fantastic opportunity to trial our most contemporary social learning solutions for students Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

POTENTIAL UNLIMITED.

Making it safe to innovate A number of innovation projects have started to explore the possibilities and failure is allowed

Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

INNOVATION UNLIMITED.

Digital activation of ground floor Creating a showcase for the university that demonstrates engagement with industry and community as well as an opportunity to celebrate student work and the innovation we bring to the sector

Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

VISION UNLIMITED.

Virtual Face to face – A key project Two key deliverables from this project are: • Zoom Rooms; and • Virtual collaborative teaching sessions Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

BOUNDARIES UNLIMITED.

Resource booking service A new resource booking service is being implemented and touch screens will be available throughout 1PSQ to indicate availability and allow direct booking

Modelling

Innovating

Prototyping

Digital Activation

Virtual Face2Face

Room Booking

CREATIVITY UNLIMITED.

Thank You Q & A