Table of content · 2019-09-11 · and your password. Confirm your password in the appropriate...

Modem Wireless Router

Table of content

1. Wireless modem router installation ..................... 2

1.1 Equipment ................................................. 2

1.2 Connecting wireless modem router ............... 2

1.3ConfiguringTCP/IPprotocol ......................... 3

1.4Configuringgateway ................................... 8

1.5Troubleshooting ........................................ 13

1.6Security .................................................. 14

2. ConfiguringYourMailbox ................................. 18

2.1ConfiguringOutlookExpress ...................... 18

2.2ConfiguringOutlook97.............................. 21

2.3ConfiguringOutlook2000/XP ..................... 24

2.4ConfiguringNetscape7.0 ........................... 27

2.5ConfiguringIncredimail ............................. 31

2.6ConfiguringWindowsMail6.0..................... 34

3. Contacting Us ................................................ 39

4. ImportantInformation .................................... 39

Hi-SpeedInternetUserGuide2

1.1 Equipment

VerifythatthefollowingitemscamewithyourDSLkit:

1.2 Connecting wireless modem router

*UseCrossovercablewhenconnectingtoahuborswitchwithoutan uplinkport.Thereisnosoftwareinstallationrequiredwhenusing anEthernetconnection.

1. Gigaset®Device2. Documentation3. Powersupply4. RJ-45Ethernet cable5. RJ-11DSLcable (notrequiredfor cableconnection)6. Linefilters(not requiredforcable connection)

Connection steps:

1. Deconnectthecable modempowersupply. Youcanreconnectitin only30minutes.2. ConnectyourPCinto the1,2or3Ethernetport onyourwirelessmodem router.3. Connecttheotherendto theEthernetporton yourcomputer.4. Plugthepoweradapter intothepoweroutlet andthewirelessmodem router(blackport).5. Ensurethatthewireless modem router is powered on.Thepowerswitchis ontherightsideofthe backpanel.

1 Wireless modem router installation

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1.3 ConfiguringTCP/IPprotocol

TheTCP/IPprotocolmustbeinstalled,asthisstepenablesyoutobeidentifiedontheInternet.Withoutthisinformation,youwillnotbeabletoaccesstheInternet.Itisthereforeimportantthatyoumakesurethatthedatayouenterisaccurate.Pleaserefertothe“ImportantInforma-tion”thatyouwrotedownonthelastpageofthisdocument.

BeforeconfiguringtheIPaddress,makesurethatthephysicalcompo-nentsareworkingproperly.Thenetworkinterfacecardneedstohavebeenconfiguredandthemodeminstalledinordertodothis.

Windows2000andXP:

1.ClickonStart>Settings>ControlPanel.

2.Double-clickon“NetworkandDial-upConnections”.

3.Right-clickonyour“LocalAreaConnection”.

ThenclickonProperties.

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4.Inthe“Components”,select“InternetProtocol(TCP/IP)”, thenclickonProperties.

5.Yourhighspeedconnectiondoesn’tneedanyspecialconfiguration.-Select“ObtainanIPaddressautomatically”.-Select“ObtainDNSserveraddressautomatically”.

TheserverwillgiveoutthenecessaryIPaddressestoallowaccesstotheInternet.

-ClickonOK

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Windows Vista:

1.ClickonStart()>ControlPanel.

2.SelectNetworkandSharingCenter.

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3.Ontheleftmenu,selectManagenetworkconnections.

4.Right-clickonyour“LocalAreaConnection”.ThenclickonProperties.

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5.IntheNetworkingtab,selectInternetProtocolVersion4(TCP/IPv4),thenclickonProperties.

6.Yourhighspeedconnectiondoesn’tneedanyspecialconfiguration. -Select“ObtainanIPaddressautomatically”. -Select“ObtainDNSserveraddressautomatically”.

TheserverwillgiveoutthenecessaryIPaddressestoallowaccesstotheInternet. -ClickonOK

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1.4 Configuringgateway

Followthenextstepstomodifytheconfigurationofyourgateway:

1. StartupyourWebbrowserandtypethefollowingaddress:http://192.168.254.254

2.TheGateway Setup Wizard screen appears. ClickNext to proceed.

3. Typeyouruser name(theone Customer Service Departmentgaveyou) andyourpassword.

Confirmyour password in theappropriate field.Inthisstep, youareestablishing thepasswordthatis requiredforany futureaccesstothe Gateway’sconfigu- ration screen.

4. Selectthetime zoneofyourarea.

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5. Defineyourwireless modemrouterconfigu- rationandclickNext.

Forsecuritymatters, you’llhavetorepeat thisinformation,

as required at section 1.6.

6.ClickFinish.

7.Thisscreendescribes theorganizationofthe Gateway’snetwork softwareandthe functionalityavailable. Youcanbrowse easilybetweenthese 3sectionsbyclicking ontheiconsatthetop ofthescreen.

ClickContinue.

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8.Clickonthe HomeNetworkiconat theleftofthepage.

9.TheHomeNetwork screen will appears. ClicktheAdvanced Settingsbutton.

10.Clickthe Configurethe Local SpeedStream GatewayLAN/WAN Portlink.

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11. Select WAN mode andclickApply.

12.SelecttheProtocol BridgeIP and clickNext.

13. Select UseDHCP andclickNext.

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14.Selectthefollowing InterfaceOptions:

•UseFirewall •UseAttack DetectionSystem •UseUniversal

Plug-n-Play •NAPT(required)

AndclickNext.

15.Leavethedefault connection name or customize it and clickNext.

16.ClickFinish.

17.You’llbeautomati- callyredirectto theSpeedStream GatewayLAN/WAN Portscreen.Younow needtorebootyour Wireless modem router. Clickonthe word Reboot.

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18.ClicktheRebootbutton. TheWirelessmodem routerwillbereinitializing during 45 seconds.

Connectyourcable modemEthernetport totheWirelessmodem router # 4 port.

RebootyourWireless modemrouterafter 30seconds.

1.5 Troubleshooting

Hereisatablethatwillhelpyoutounderstandtheindicatoronyourgateway.

LED Off Green Blinking Green

Blinking Red/Green

Red

Power Powerisoff Powerison Flashwrite in progress

nPOSTin progress nPOSTerror occured(if persitent)

Ether-net 1-4

nPowernot appliednNolink

Normal operation.Linkokay

Usertrafficflowingineitherdirection

Wireless nPowernot appliednNolink

Normal operation.Linkokay

Wireless usertrafficflowingineitherdirection

Cable nPowernot applied nNoLANdata activity

Wireless modem router is connected to cablemodem

Steadyblinkingcablelineis attemp-ing to train

Internet nPowernot applied nNoLAN dataactivity

nDSLlinkand WANinterface are upnWANinterface hasIPaddress

Activity nPowernot appliednNoWANor LANactivity

LANusertrafficflowingineitherdirection.

Hi-SpeedInternetUserGuide14

1.6 Security

Inordertoprotectyourcomputersystemsfromunauthorizedaccess, CablevisionstronglyrecommendsenablingWPA-TKIPencryptionwithapasswordonyourwirelessnetwork,nomorethan30charactersinlength.ThissecuritymodeiscompatiblewithWindowsXPorsubsequentoperationsystems.Ifyoudonotplanonusingthewirelessnetwork,thenwe recommenddisablingthewirelessadapterontherouter.Enabling the wirelessadapterwithoutwirelesssecurityfeaturesturnedoncouldpotentiallyexposeyoursystemstodatatheft,viruses,spywareandother unauthorized access.

Configurethewirelessnetworkusingthisoption.ThewirelesssettingsontheGatewaymustmatchthoseofanywirelessclientsonyournetwork.

Toconfigurethewirelessnetwork:

1.ClicktheConfiguretheLocalSpeedStreamGatewayWireless Network hyperlink.Thisdisplaysthe“WirelessSummary”window.

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2.ClickBegin Wireless Wizard.Thisdisplaysthe“WirelessSetup Configuration”window.

3. Select Enable toenabletheWirelessInterface. 4.TypeyourwirelessnetworkIDinSSID(Example:cablevision).

5.Optionally,selectachannelIDfromtheChannel drop-down menu and clickonEnableAutoScanonPowerON.Thisstepisoptionalbutisstronglyrecommendedifyouexperienceinterferenceorifyouliveinaheavilypopulatedarea(example:downtownornearanofficebuilding).Thisway,ifthereisinterference,yourmodemwillchooseanotherchannel.

6.ClickNext. 7.SelectWPA-TKIPfromtheSecurityModedrop-downmenu,

asrecommendbyCablevision.

WirelessSetupWPA-TKIPOptionTousetheWPA-TKIPoption:

1.Fromthe“WirelessSecurityConfiguration”window,selectWPA-TKIPfromtheSecurityModedrop-downmenu.IfyoucheckEnableSSIDBroadcast,thedetectionofyourinternetsignalwillbeeasierfor non-authorizedusers,thereforeitisrecommendedyounotactivate thebroadcast.

2.ClickNext.Thisdisplaysthe“WirelessWPAConfiguration”window.

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3.Createasecretpasswordwithnomorethan30characters.This passwordneedstobedifficulttofindforanexternaluser,buteasytotypeforyou.

4.KeepGroupKeyRenewalat3600 seconds.

5.ClickNext.Thisdisplaysthe“WirelessFilterConfiguration”window. WirelessFilterandOptionsConfiguration

ControlaccesstotheGatewayofwirelessdevicesbasedontheMACaddressofthedeviceusingthe“WirelessFilterConfiguration”window.AMAC(MediaAccessControl)addressreferstoahardwareaddressthatuniquelyidentifieseachdeviceofanetwork.RefertotheuserdocumentationforeachdeviceyouwishtodenyorallowaccessforaparticularMACaddress.

Toconfigurethewirelessfilter:

1.SelectoneofthefollowingWireless Filteroptions: • Enable Enablewirelessfiltering. • Disable Disablewirelessfiltering.Ifwirelessfilteringisdisabled,

alldeviceshaveaccesstotheGateway.

2.Ifwirelessfilteringisenabled,selectoneofthefollowingFilterMode

options: • Allow PermitsaccesstoalltheMACaddressesenteredinthetable. • DenyRestrictsGatewayaccesstoalltheMACaddressesenteredin

thetable.

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3.TypetheMACaddressintheMACAddresscolumnnexttoeachdeviceyoueitherwanttopermitorrestrictaccess.

4.ClickNext.Thisdisplaysthe“WirelessOptionsConfiguration”window.

5.Optionally,configurethefollowingitems: • Data Transfer RateIfaparticularwirelessclientisunableto

auto-negotiateaconnectiontotheGateway,thedatatransferrate maybesettoaspecificdataratesuchas11Mbpsfor802.11b wireless clients.

• RTS/CTSThresholdAgroupofwirelessclientsmayexperience difficultycommunicatingwiththeGatewaywithoutinterruptingeach other’scommunications.Ifthisoccurs,theRTS/CTSthresholdmay besettoahighernumbertoallowthemeachalongerperiodinwhich tocommunicatewiththeGatewaybeforethepriorityisswitchedto anotherwirelessclientwishingtotransmitdata.

• Fragmentation Threshold Thefragmentationthresholdmaybe loweredtoimprovereliabilityinanexcessively“noisy”wireless environmentifchangingchannelsdoesnotprovidesignificantenough

improvement.

Ifyouwishtoresettheoptionsinthe“WirelessOptionsConfiguration”win-dow,clickRestore Default Values.Thesystemrespondsbyrestoringalltheadvancedfeaturesonthispage.

6.ClickNext.Thisdisplaysthe“WirelessWizard”finishwindow.

7.ClickFinishtosavethesettings.

8.ClickReboot foryourwirelessconfigurationtotakeeffect.

Hi-SpeedInternetUserGuide18

Thissectionguidesyouthroughthevariousstepsforsettingupyourmailbox.

2.1 ConfiguringOutlookExpress

Anewemailaddresshasbeencreatedforyou.Hereishowtocreateyourmailbox,sothatyouareabletouseyournewemailaddress.

1. ClickonStart>Programs>OutlookExpress.

2. ClickonTools>Accounts.

2 Configuringyourmailbox

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3. ClickontheMailtab>Add>Mail.

4.Enteryourwholename.Thisnamewillappearintheemailsyousend.

5.Enteryouremailaddress.TheonethattheCustomerService

Departmentgaveyou.

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6.Inthiswindow: -SelectyourincomingmailservertypePOP3. -Typeyourincomingmailserver:pop3.cablevision.qc.ca -Typeyouroutgoingmailserver:smtp.cablevision.qc.ca ThenclickonNext.

7.Inthiswindow: -Typeyourusername.Example:c1xxxxxx -Typeyourpassword. -Youcanalsoclick“Rememberpassword”. ThenclickonNext.

8. ClickonFinish.

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2.2 ConfiguringOutlook97

Anewemailaddresshasbeencreatedforyou.Hereishowtocreateyourmailbox,sothatyouareabletouseyournewemailaddress.

1.OpenOutlook97,clickTools>Services.

2.ClickonAdd.

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3.Select“InternetE-mail”,thenclickonOK.

4. IntheGeneraltab:

-Enterthenameoftheaccount.That’showyouraccountisnamed. -Enteryourname.Thisnamewillappearintheemailsyousend. -Enteryouremailaddress.TheonetheCustomerServiceDepartment gaveyou.

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5.ClickontheServerstab: -Entertheincomingmailserver:pop3.cablevision.qc.ca -Entertheoutgoingmailserver:smtp.cablevision.qc.ca -Enteryouraccountname.Example:c1xxxxxx -Enteryourpassword.

6.ClickontheAdvancedtab: -Confirmtheoutgoingmailport:25 -Confirmtheincomingmailport:110 -Ifyouchecktheoption“Leaveacopyofmessagesonserver”,you

alsoneedtochecktheoption“Removefromserverafter”.Thisway, theserverwillalwayshavearespectableamountofspaceavailable.

-ClickonOK

Youraccounthasnowbeencreated.

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2.3 ConfiguringOutlook2000/XP

Anewemailaddresshasbeencreatedforyou.Hereishowtocreateyourmailbox,sothatyouareabletouseyournewemailaddress.

1.OpenOutlook2000/XP,clickTools>Services.

2.ClickonAdd.

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3. Select“InternetE-mail”,thenclickonOK.

4. IntheGeneraltab: -Enterthenameoftheaccount.That’showyouraccountisnamed. -Enteryourname.Thisnamewillappearintheemailsyousend. -Enteryouremailaddress.TheonetheCustomerServiceDepartment gaveyou.

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5.ClickontheServerstab: -Entertheincomingmailserver:pop3.cablevision.qc.ca -Entertheoutgoingmailserver:smtp.cablevision.qc.ca -Enteryouraccountname.Example:c1xxxxxx -Enteryourpassword.

6.ClickontheAdvancedtab: -Confirmtheoutgoingmailport:25 -Confirmtheincomingmailport:110 -Ifyouchecktheoption“Leaveacopyofmessagesonserver”, youalsoneedtochecktheoption“Removefromserverafter”.Thisway, theserverwillalwayshavearespectableamountofspaceavailable.

-ClickonOk.Youremailaccounthasbeensetup.

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2.4 ConfiguringNetscape7.0

Anewemailaddresshasbeencreatedforyou.Hereishowtocreateyourmailbox,sothatyouareabletouseyournewemailaddress.

1.OpenNetscapeMail7.ThenclickonEdit>Mail&NewsgroupAccountSettings...

2.ClickonAddAccount...

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3.Select“Emailaccount”,thenclickonNext.

4.Inthiswindow: -Enteryouname.Thisnamewillappearintheemailsyousend. -Enteryouremailaddress.TheonetheCustomerServiceDepartment

gaveyou.

ThenclickonNext.

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5.Enterthenameofyourincomingmailserver:pop3.cablevision.qc.ca Theoutgoingmailserverwillbeverifiedattheend.

ThenclickonNext.

6.Enteryourusername.Example:c1xxxxxx

ThenclickonNext.

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7.Enteryouremailaddress.TheonetheCustomerServiceDepartmentgaveyou.

ThenclickonNext.

8.Here’sasummaryoftheaccountyouhavecreated.ClickFinish.

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9.Aftercreatingtheaccount,clickonOutgoingServer(SMTP)

-Confirmyouroutgoingserver:smtp.cablevision.qc.ca -ConfirmtheoutgoingserverPort:25 -Deletewhatisinthe“UserName”field.Theoutgoingmailserverdoes notneedthisinformation. -ClickonOK.

Thereyougo.Youhavejustaddedyouremailaccount.

2.5 ConfiguringIncredimail

Hereishowtocreateanemailboxsothatyouareabletouseyournew email address.

1.OpenIncredimail.ThenclickonTools>Accounts.

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2.ClickonAdd.

3.Selecttheoption“Letmeconfiguresettingsmyself”.ThenclickNext.

4.Inthiswindow:

-Enteryourname.Thisnamewillappearintheemailsyousend. -Enteryouremailaddress.TheonetheCustomerServiceDepartment gaveyou.

ThenclickonNext.

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5.Inthiswindow:

-SelectPOP3asyourincomingmailservertype. -Enteryourincomingmailserver:pop3.cablevision.qc.ca -Enteryouroutgoingmailserver:smtp.cablevision.qc.ca

ThenclickonNext.

6.Inthiswindow:

-Enteryourusername.Example:c1xxxxxx -Enteryourpassword.

ThenclickonFinish.

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7.Thereyougo.Youhavejustaddedyouremailaccount.

2.6 ConfiguringWindowsMail6.0

1.ClickonStart(),thenclickonE-mailWindowsMail.

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2. ClickonTools>Accounts.

3. ClickonAdd…

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4.SelectE-mailAccount,thenclickonNext.

5.Inthiswindow: -Enteryourwholename.Thisnamewillappearintheemailsyousend. -ClickonNext.

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6.Inthiswindow: -Enteryouremailaddress.TheonetheCustomerServiceDepartment gaveyou. -ClickonNext.

7.Inthiswindow: -SelectPOP3asyourincomingmailservertype. -Enteryourincomingmailserver:pop3.cablevision.qc.ca -Enteryouroutgoingmailserver:smtp.cablevision.qc.ca -ThenclickonNext.

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8.Inthiswindow: -Enteryourusername.Example:c1xxxxxx -Enteryourpassword -Youcanalsocheck‘’Rememberpassword’’

9.ClickonFinish.

10.ClickonClose.

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Wasthisguidenotabletoanswersomeofyourquestions?

CallourTechnicalSupportserviceat1800567-6353.

Domain name:cablevision.qc.ca

Outcomingmailserver(SMTP):smtp.cablevision.qc.ca

Incomingmailserver(POP3):pop3.cablevision.qc.ca

User name:

Password:

Email address:

Siemens wireless modem router parameters

Password(modemrouter):

SSID:

Encryptionkey:

Youhavetheresponsibilitytopreservethisinformationforlateruseinasecured place.

Formoreinformation,callourTechnicalSupportserviceat1800567-6353.

3 Contacting Us

4 ImportantInformation

Hi-SpeedInternetUserGuide

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