Stanford University Department Operations Center Meeting

Stanford University Department Operations

Center Meeting

January 17, 2012

Agenda• AlertSU system conversion• Review chilled water outage• Group exercise developing incident

objectives• Continuity Programs (PrepareSU)• ProtectSU program coordinator

• Important 2012 dates

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AlertSU Conversion

• Blackboard – MissionMode– Main Issues

• New Short Code - 28698• New Caller ID – (877) 676-6633• Response capability• Prioritized call order• Smart calling

– Training 19th: 10:30, 25th: 10:00 AM

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Chilled Water Outage

Timeline

• 14:55 Water event begins• 15:27 “broken water main pipe” Code Alpha page sent• 16:20 Hospital sends Code Alpha “Water has been

contaminated” page stop using water in LPCH• 16:40 Calls to Robert Carpenter, Bob Fritch• 16:50 Contacted School of Medicine reps• 17:00 Call with Bob Wheeler• 18:00 Hospital Phone Conference• ~20:00 Partial backup cooling to Forsythe restored• 20:30 Hospital Conference call• 23:30 Chilled water restored

Areas Impacted

• Hospitals• University

– ITS/Networking– CEF– Research

Issues

• Communication• Coordination• Ability to reach locally affected parties

Action Item Exercise• Split in to groups

– Operational Period = 2 hours– Operations / Logistics– Action Item

• S = simple• M = measurable• A = attainable• R = reasonable• T = time based

– Planning Issues (24 – 48 hours)

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Continuity Planning

• PrepareSU Training Dates– Feb 6th – Feb 13th

– 2 hour pilot training session

• In advance – Review PrepareSU site

• http://preparesu.stanford.edu

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ProtectSU Coordinator

• http://jobs.stanford.edu – position number 46065

– manage the implementation of the ProtectSU non-structural seismic loss mitigation program, designed to reduce post-earthquake losses to high value equipment by restraining the equipment to prevent damage during an earthquake

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2012 Dates

• Building Assessment Team Training– April 24, 11:00 AM new BAT Training

• Spring AlertSU test– April TBD

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