Social Media & Compliance€¦ · Social Media & Compliance: A Survey Conducted by The...

Social Media & Compliance:A Survey Conducted by The Society of

Corporate Compliance & Ethics and Health Care Compliance Association

Adam Turteltaub

Vice President of Membership Development

HCCA & SCCE

Background

• Social media experiencing tremendous growth

– Facebook is now the 3rd largest country

• Rash of incidents relating to social media • Rash of incidents relating to social media use and resultant compliance challenges

• Survey first conducted in August 2009

2011 Survey Goals

• Are companies now setting policies for personal use of social media sites?

• Are companies differentiating sites?

• How are companies monitoring their • How are companies monitoring their policies?

Survey Logistics

• Survey conducted in 1Q 2011

• Invitations sent out to names in the database of the SCCE and HCCA

• Survey conducted on third party website• Survey conducted on third party website

Results

Companies Increasingly Have A Specific Policy for

Social Media Usage Outside of the Workplace

34%

50%

31%

45%

30%

40%

50%

60%

2009

10%6%

21%

3%

0%

10%

20%

30%

General

Policy

Specific

Policy

No Policy Don't Know

2009

2011

Where You Work Matters

49%

39% 39%

30%

40%

50%

60%

For Profit24% 24%

3%

19%

2%

0%

10%

20%

30%

General

Policy

Specific

Policy

No Policy Don't Know

For Profit

Non-Profit

Site Specific Policies

30%

35%

40%

45%

50%

LinkedIn

0%

5%

10%

15%

20%

25%

Anyone Select

Employees

No One Don't Know

Facebook

Twitter

Discipline Is On The Rise

24%

42%

25%

30%

35%

40%

45%

24%

0%

5%

10%

15%

20%

25%

2008 2011

Monitoring Still Not FormalSecurity,

13%

Compliance,

3%

Informal,

10%Other, 5%

Don't Know,

18%

3rd Party, 3%

Passive,

48%

Conclusions & Implications

• Business growing more aware of and sophisticated about the issue– All sites are not created equal

• Gap between policies and monitoring to • Gap between policies and monitoring to support the policies– Consistent with workshops conducted

• Gap may be due to perceived lack of ability to monitor effectively

• Potential credibility issue

Contact & For Report

Adam Turteltaub

Society of Corporate Compliance & Ethics

818-501-1232

adam@corporatecompliance.orgadam@corporatecompliance.org