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Social Media & Compliance:A Survey Conducted by The Society of
Corporate Compliance & Ethics and Health Care Compliance Association
Adam Turteltaub
Vice President of Membership Development
HCCA & SCCE
Background
• Social media experiencing tremendous growth
– Facebook is now the 3rd largest country
• Rash of incidents relating to social media • Rash of incidents relating to social media use and resultant compliance challenges
• Survey first conducted in August 2009
2011 Survey Goals
• Are companies now setting policies for personal use of social media sites?
• Are companies differentiating sites?
• How are companies monitoring their • How are companies monitoring their policies?
Survey Logistics
• Survey conducted in 1Q 2011
• Invitations sent out to names in the database of the SCCE and HCCA
• Survey conducted on third party website• Survey conducted on third party website
Results
Companies Increasingly Have A Specific Policy for
Social Media Usage Outside of the Workplace
34%
50%
31%
45%
30%
40%
50%
60%
2009
10%6%
21%
3%
0%
10%
20%
30%
General
Policy
Specific
Policy
No Policy Don't Know
2009
2011
Where You Work Matters
49%
39% 39%
30%
40%
50%
60%
For Profit24% 24%
3%
19%
2%
0%
10%
20%
30%
General
Policy
Specific
Policy
No Policy Don't Know
For Profit
Non-Profit
Site Specific Policies
30%
35%
40%
45%
50%
0%
5%
10%
15%
20%
25%
Anyone Select
Employees
No One Don't Know
Discipline Is On The Rise
24%
42%
25%
30%
35%
40%
45%
24%
0%
5%
10%
15%
20%
25%
2008 2011
Monitoring Still Not FormalSecurity,
13%
Compliance,
3%
Informal,
10%Other, 5%
Don't Know,
18%
3rd Party, 3%
Passive,
48%
Conclusions & Implications
• Business growing more aware of and sophisticated about the issue– All sites are not created equal
• Gap between policies and monitoring to • Gap between policies and monitoring to support the policies– Consistent with workshops conducted
• Gap may be due to perceived lack of ability to monitor effectively
• Potential credibility issue
Contact & For Report
Adam Turteltaub
Society of Corporate Compliance & Ethics
818-501-1232
[email protected]@corporatecompliance.org
