SHRUTI BAJAJ Resume 5

SHRUTI BAJAJE-12/C Maroda Sector, Bhilai, Durg, CG 490006 ♦ C: +91-7898075362 ♦ shruti.bajaj.1015@gmail.com

HR Executive skilled at streamlining processes and documentation, well versed in developing efficient and effectiveemployee relations policies. Areas of expertise include administration, payroll processing and employee relations.

Detail-orientedHighly competitiveSuperb Interpersonal skills

Highly dependableFast LearnerSelf-motivated

HR Executive, 06/2015 to CurrentXYMOB – Bhilai, ChhattisgarhRecruitment:

Browsing various Job Portals.Maintaining database of all open & closed positions.Scheduling Interview of the shortlisted candidates.Feedback and Follow - up till the final selection of the candidates.

Joining Formalities:Giving the overview of the Company. Making the new joiners aware of the disciplines and the Code of Conduct to be followed. Resolving the new joiners queries and doubts.

Payroll Processing:Prepare and manage employee payroll in the Organization.Address and resolve general payroll- related inquiries.

Performance Appraisal: Drive performance management by actively participating in the performance review process & ensuringcompletion of the annual appraisal process, employee goal setting & performance rating completion bymanagers.

Exit Formalities:Getting exit forms filled from the employees. Maintain and update various databases after exit such as leaves, employees exit, etc.

Senior Sales Executive, 02/2013 to 10/2013Quatrro Global Services – Gurgaon, Haryana

Successfully Identified and qualified customer needs. Responsible for handling inbound customer callsregarding technical troubleshooting in computer and related peripherals.Responsible for diagnosing the customer issuesResponsible for sales with the focus on achieving predefined daily and monthly sales targets.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Customer Service Representative, 01/2012 to 01/2013Iyogi Technical Services – Gurgaon, Haryana

Complaint Management.Solving Customer queries.Using process knowledge in replying to customers.Maintaining quality standards.Effectively meeting the SLA parameters.Generating Purchase orders and editing the same to suit internal/customer requirements.Managing and updating customer and client database.

Bachelor of Commerce: Commerce, 2010Delhi Universtiy - New Delhi

Date of Birth 10.01.1989Address E-12/C, Maroda Sector.Bhilai-490006Email shruti.bajaj.1015@gmail.comContact No. +91-7898075362Nationality Indian

EDUCATION

CONTACT INFORMATION