Shift Schedule - csc-crowddynamics.com 1 - Step by Step Guide.pdf• To end your Break and resume...

August 27, 2017 1DXC Proprietary and Confidential

Shift Schedule

2017-MRDA-SPDMS-TM-0003

On the Home screen, tap the ‘Show

My Schedule’ button to view your shift

schedule

The shift schedule shows the details of

your current day’s assignment:

• Shift location

• Shift time

• Supervisor details

• Map to your assigned station

View Shift Schedule

You can view your complete schedule

Click on any of the shift assignments

to view the details.

View Shift Schedule

Start & End Your Shift

• On the Home screen, tap the ‘Clock

In’ button to start your shift

• Clocking in will start your shift on

the application

• The Shift counter will start counting

Start Your Shift

• These are the details of your

current activity

• Completed activities in the current

shift are displayed under Timeline

Start Your Shift

• When you move out of your shift

location, the app will alert you

• You can simply follow the route on

the map to get back to your location

Out of Location Alert

• To end your shift, tap the ‘Clock Out’

button on the Shift screen

• The shift clock will stop counting

and you will exit the shift screen

• Your Timeline will be updated with

your last shift activity

End Your Shift

Taking Breaks

• Tap the ‘Break’ button on the

Shift screen to start your Break

and the Shift time counter will

• Break time counter will start and

the Current Activity is updated to

‘On Break’

Taking Breaks

• To end your Break and resume your

shift, tap the ‘Resume’ button to

restart your shift

• The Shift counter will restart from

where it was paused

• The Break counter will now display

time since the last Break

• Time spent on your last Break is

updated to your Timeline

• A new activity starts

Resuming Your Shift

Communication –Receive Messages

• New message and

notification alert will be

displayed at the bottom of

the page

• Click on the message icon

to open the Message

• Click on the message to

read the message

• Messages will appear in

threaded conversations

Receive Messages

Ali Halim Mohamad

Ali Halim Mohamad-5-

• You can also access the

Message Inbox through the Menu

• To view the Message Inbox, tap

on the Message option in the

• Tap on a message to read the

conversation

• For voice messages, tap on the

play button to listen

Message Inbox

Communication –Send Messages

• To initiate a new conversation, go to the Messages screen and tap Contact button on the top right corner

• Your contacts list will appear

• Select the recipient from your contacts

• Once the recipient is selected, enter your message and click on the Send button

Compose New Message

Ali Halim Mohamad

Ali Halim

Mohamad

Binti Razak

Bilal Ahmed

Ali Halim Mohamad

• Tap Create Group on the top right

corner to create a new chat group

• Insert a Name for the group, then

click Next to create the group

Create New Group

Ali Halim MohamadAli Halim Mohamad

Send Voice Messages (iOS)

Click on the paper clip icon Select send audio Click Record, start speaking, then Stop >

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Send Voice Messages (Android)

click on the paper clip

select audio Click start, start speaking-

>Stop then sendClick on stop

• On the message screen,

tap the Preset button within

the text field

• The list of Pre-set

messages will be shown

• Browse through the

messages and select the

appropriate one

• The selected message will

appear in the text field. You

can edit it if required

• Tap the Send button to

send the message

Select Preset Message

Ali Halim Mohamad

• On the message screen, click on

the attachment icon

• Take a picture using your mobile

camera

• Or select picture from Photo Library

Take and Send Picture

Ali Halim Mohamad

Incident Alert –Request Emergency Assistance

• The Emergency Assistance button

is available on the top right hand

side of your Shift screen.

• Tap the Emergency Assistance

button to request for help

• You will be taken to the Emergency

Assistance screen

Request Emergency Assistance

• There are different types of emergencies you can request specific help with

o Medical aid

o Crowd situation – crowding incident

o Security threat

o Rescue support

o Fire alert

• You can also send messages directly to CCCC

• Tap Panic Alert only in extreme cases where you do not have time to classify the incident

Request Emergency Assistance

Incident Alert –Evacuation Maps

• Click on the menu icon on the

Home page to open the main

• Tap on the Evacuation Map option

in the Menu

• Click on the station name to toggle

between stations

Evacuation Maps

Click on the map to zoom in

Evacuation Maps

Train Schedule

• The Train Schedule lets you

refer to updated Train timings

at any time

• Tap on the Train Schedule

option in the Menu

• The train schedule can display:

o Timings on selected route

o Timings for the source

station

Train Schedule

Staff Profile

• Click on the your name at the top

of the menu to view your profile

• Your profile details will be shown

on the screen

User Profile

• You can change the language on

the app by clicking on ‘Change

Language’ button. Select the

language from the list

• Tap the ‘Change Password’ button

to change your password then

enter your Old and New

passwords

Amend Preferences

Tap the ‘Logout’ button to log out from

the application

Logout

Shift Schedule - csc-crowddynamics.com 1 - Step by Step Guide.pdf• To end your Break and resume...

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