SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

AN D R E A C AS AT I

L e a d D a t a S c i e n t i s t

@ B u s i n e s s I n t e g r a t i o n P a r t n e r s

S o c i a l B u s i n e s s F o r u m

J u l y 7 t h 2 0 1 6

Robotic Process Automation

in Industry 4.0

WHO WE ARE

“It 's a capital mistake to

theorize before one has data”

- Sherlock Holmes, A scandal in Bohemia

D ATA C O N S U LTA N T S

30+ data passionates

Engineers, informatics, mathematicians, statisticians

Expert on Big Data and Advanced Analytics

K E Y C O L L A B O R AT I O N S

WHAT WE DO

D ATA S T R AT E G Y A N D

A D V I S O RY

D ATA D E M A N D A N D

G O V E R N A N C E

A D VA N C E D

A N A LY T I C S O N D ATA

Predictive maintenance

Credit analysis

Churn prediction

Demand &supply planning

Telco infrastructure energy mgmt

Network drivers for NPS

Network investment planning

Yield prediction

Customer engagement

on IPTV

Portfolio optimisation

Sales forecasting

Customer analytics

ANALYTICS, THE CORE ENABLER OF INDUSTRY 4 .0

1 2 3

Steam

Engine

1790’s

Mass

Production

1900’s

Automated

Production

1970’s

Cyber-Physical

Systems

2020’s

4

Data-driven

org. & decisions

Cyber-security &

fraud detection

Advanced

customer profiling

& interaction

Smart

sensors

Augmented reality

& wearables

Industrial IoT

platforms

Cloud

computing

Mobile

devices

Robotic Process

Automation

D ATA ,

A N A LY T I C S

& A I

Location detection

technologies

per year

until 2020

900+ $bn Investment

450+ $bn Revenues

400+ $bn Cost saving

ROBOTIC PROCESS AUTOMATION (RPA)

"We’re augmenting the human experience with AI,

not taking away from or replicating it.“

- Salim Ismail (Singularity University)

Trained on

contextual data

S P E C I A L I Z E D R PA allows organizations to improve and

partially automate tasks through

A R I T I F I C I A L I N T E L L I G E N C E

Functional trained hardware/software

R O B O T S are V I R T U A L W O R K E R S

learning from and executing on D ATA Near real-time

availability

FA S T

Integrated and

governed by IT

G O V E R N E D

Error rate

reduction of 20+%

A C C U R AT E

24x7 full

availability

S E A M L E S S

5+x cheaper than

onshore labor

C H E A P

TECHNOLOGY IS THE ANSWER, BUT WHAT WAS THE

QUESTION?

11%

3%

4%

3%

47%

36%

28%

25%

16%

8%

3%

2%

IT

Sourcing/Procurement

F&A

Supply Chain/Logistics

Sales/Marketing

HR

REFM

Legal

Now

2020

Finance & Accounting

Facility Management

ICT & Operations

Human Resources

Sourcing & Procurement

Supply Chain & Logistics

Sales & Marketing

Legal

R PA A P P L I C AT I O N S

Customer service automation, Help desk automation

Inventory and supplier contracts management

Risk/Fraud analysis, Invoice processing, Billing mgmt

Demand forecasting, Stock level optimization

Real time marketing campaigns, Products recom.

Application tracking, On/Off boarding, Payroll mgmt

Scripting and desktop solutions, Predictive maintenance

Agenda, Document and knowledge-base management

R PA AWA R E N E S S & D E M A N D

PREDICTIVE MAINTENANCE | BIP RPA CASE ON TELCO

R E S U LT S

& B E N E F I T S

ANALYSIS effort and

time reduced

MAINTENANCE efficiency and

effectiveness incremented

QUALITY network service

availability increased

AN D R E A C AS AT I

P h o n e : + 3 9 3 4 2 8 0 7 3 5 3 5

E - m a i l : a n d r e a . c a s a t i @ m a i l - b i p . c o m

A F U T U R E M O R E

T H A N D I G I TA L . H U M A N .

Thank you!