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ANDREA CASATI Lead Data Scientist @ Business Integration Partners Social Business Forum July 7th 2016 Robotic Process Automation in Industry 4.0

SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

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Page 1: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

AN D R E A C AS AT I

L e a d D a t a S c i e n t i s t

@ B u s i n e s s I n t e g r a t i o n P a r t n e r s

S o c i a l B u s i n e s s F o r u m

J u l y 7 t h 2 0 1 6

Robotic Process Automation

in Industry 4.0

Page 2: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

WHO WE ARE

“It 's a capital mistake to

theorize before one has data”

- Sherlock Holmes, A scandal in Bohemia

D ATA C O N S U LTA N T S

30+ data passionates

Engineers, informatics, mathematicians, statisticians

Expert on Big Data and Advanced Analytics

K E Y C O L L A B O R AT I O N S

Page 3: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

WHAT WE DO

D ATA S T R AT E G Y A N D

A D V I S O RY

D ATA D E M A N D A N D

G O V E R N A N C E

A D VA N C E D

A N A LY T I C S O N D ATA

Predictive maintenance

Credit analysis

Churn prediction

Demand &supply planning

Telco infrastructure energy mgmt

Network drivers for NPS

Network investment planning

Yield prediction

Customer engagement

on IPTV

Portfolio optimisation

Sales forecasting

Customer analytics

Page 4: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

ANALYTICS, THE CORE ENABLER OF INDUSTRY 4 .0

1 2 3

Steam

Engine

1790’s

Mass

Production

1900’s

Automated

Production

1970’s

Cyber-Physical

Systems

2020’s

4

Data-driven

org. & decisions

Cyber-security &

fraud detection

Advanced

customer profiling

& interaction

Smart

sensors

Augmented reality

& wearables

Industrial IoT

platforms

Cloud

computing

Mobile

devices

Robotic Process

Automation

D ATA ,

A N A LY T I C S

& A I

Location detection

technologies

per year

until 2020

900+ $bn Investment

450+ $bn Revenues

400+ $bn Cost saving

Page 5: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

ROBOTIC PROCESS AUTOMATION (RPA)

"We’re augmenting the human experience with AI,

not taking away from or replicating it.“

- Salim Ismail (Singularity University)

Trained on

contextual data

S P E C I A L I Z E D R PA allows organizations to improve and

partially automate tasks through

A R I T I F I C I A L I N T E L L I G E N C E

Functional trained hardware/software

R O B O T S are V I R T U A L W O R K E R S

learning from and executing on D ATA Near real-time

availability

FA S T

Integrated and

governed by IT

G O V E R N E D

Error rate

reduction of 20+%

A C C U R AT E

24x7 full

availability

S E A M L E S S

5+x cheaper than

onshore labor

C H E A P

Page 6: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

TECHNOLOGY IS THE ANSWER, BUT WHAT WAS THE

QUESTION?

11%

3%

4%

3%

47%

36%

28%

25%

16%

8%

3%

2%

IT

Sourcing/Procurement

F&A

Supply Chain/Logistics

Sales/Marketing

HR

REFM

Legal

Now

2020

Finance & Accounting

Facility Management

ICT & Operations

Human Resources

Sourcing & Procurement

Supply Chain & Logistics

Sales & Marketing

Legal

R PA A P P L I C AT I O N S

Customer service automation, Help desk automation

Inventory and supplier contracts management

Risk/Fraud analysis, Invoice processing, Billing mgmt

Demand forecasting, Stock level optimization

Real time marketing campaigns, Products recom.

Application tracking, On/Off boarding, Payroll mgmt

Scripting and desktop solutions, Predictive maintenance

Agenda, Document and knowledge-base management

R PA AWA R E N E S S & D E M A N D

Page 7: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

PREDICTIVE MAINTENANCE | BIP RPA CASE ON TELCO

R E S U LT S

& B E N E F I T S

ANALYSIS effort and

time reduced

MAINTENANCE efficiency and

effectiveness incremented

QUALITY network service

availability increased

Page 8: SBF2016 - ROBOTIC PROCESS AUTOMATION - CASATI

AN D R E A C AS AT I

P h o n e : + 3 9 3 4 2 8 0 7 3 5 3 5

E - m a i l : a n d r e a . c a s a t i @ m a i l - b i p . c o m

A F U T U R E M O R E

T H A N D I G I TA L . H U M A N .

Thank you!