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Satisfaction with the quality of the sporting experience survey(SQSE 2)
Results for:Swimming
June 2010
2
Survey information
Background to the SQSE survey:
•Understanding and measuring the quality of experience is a crucial element of the Sport England Strategy 2008-11 and
is central to Sport England’s commitment to develop a world-leading community sport system.
•Within the ‘sustain’ element of Sport England’s strategy, the key outcome measure is to achieve a quantifiable increase
in people’s satisfaction with their experience of sport.
•The Sustain outcome is concerned with keeping people engaged in sport and has the central notion that people’s
continued engagement in sports is driven by the fact that they enjoy taking part and that this enjoyment is in turn impacted
significantly by the quality of the sporting experience.
•The SQSE survey provides a statistically robust measure of satisfaction with the quality of the sporting experience by
individual sport, as a basis for tracking the achievement of targets for each sport.
•This research provides a detailed picture of what is important to people when they participate in sport, and satisfaction
with their sporting experience, across 46 sports.
•This is the second year of the study allowing for each sport to monitor their performance over the last 12 months.
•The development of this research has been informed by consultation with the national governing bodies of sport
(NGBs), a literature review on previous studies in this area, scoping work undertaken by Ipsos MORI, and qualitative
research by the Henley Centre. Prior to the survey being conducted, a full pilot and cognitive testing was also undertaken.
3
Survey information
•The results for Swimming, for the three engagement levels: general participants, members of affiliated clubs and
members of the talent pool.
•An overall satisfaction score, importance and satisfaction with each of the sporting domains, as well as a more detailed
understanding of satisfaction within each domain.
•The importance results shown in this pack have been held at 2009 levels throughout.
•An overall satisfaction score for all sports combined (an aggregated score across all 46 sports).
•Comparative satisfaction scores from the 2009 study.
•In total 1515 people (age 14 and over) from Swimming took part in the survey; 1026 general participants, 320 affiliated
club members and 169 talent pool members.
•The overall score for Swimming is weighted to reflect the number of people taking part in each of the engagement levels
(general participants, club member, talent pool). This leads to an effective base size of 1095 for statistical considerations.
(See the information guide for more information on the weighting process).
•The score for all sports combined (an aggregated satisfaction score across all the 46 sports) is weighted to reflect the
numbers of people taking part in each of the 46 sports.
•All satisfaction and importance scores exclude people who have said ‘Don’t know’ for that specific question. This will
lead to a small fluctuation in sample sizes per question (usually less than 10%)
This slide pack provides
Data considerations
Further information on the survey (rationale, methodology, weighting etc) can be found in the attached information guide.
Contents page
Survey information
Key findings
Key Driver analysis
Detailed findings
Additional data
Swimming specific questions
2
5
14
19
72
82
5
Key findings for Swimming
6
2010 satisfaction scores
2010 scores: overall satisfaction scores across all sports
2009 Baseline and 2010 scores:Overall General participants Affiliated club members Talent pool
2010 2009 2010 2009 2010 2009 2010 2009
Swimming
All sports
74.8
76.5
74.7
76.2
77.8
78.0
80.1
79.7
79.1
80
79.0
79.8
81.0
81.2
n/a
82.2
Below is an overview of the results for Swimming. This shows 2010 scores for each engagement level for your sport as well as across all sports. Included in each case is a comparison with 2009 scores. (For more information on how the scores were calculated, please see the accompanying information guide).
2010 scores: overall satisfaction scores across all sports
Average satisfaction score for all sports (76.5%)
66.1
82.5
Jud
o
Taekw
on
do
An
glin
g
Sh
oo
ting
Orien
teering
Bo
wls
Go
lf
Bo
Clim
bin
g/
Mo
un
taineerin
g
Eq
uestrian
Dan
ce Exercise
Weig
htliftin
g Sailin
g
Ru
gb
y U
nio
n
Ru
gb
y Leag
ue
Cyclin
g
Sn
ow
spo
rts
Ath
letics
Bo
ccia
Sq
uash
Can
oein
g/K
ayaking
Triath
lon
Go
alba
ll Arch
ery
Ro
win
g
Lacro
sse
Ten
nis
Mo
dern
Pen
tathlo
n
Tab
le T
enn
is
Sw
imm
ing
Wrestlin
g
Bad
min
ton
Fen
cing
Water
Skiin
g
Cricket
Wh
eelchair B
asketball
Fo
otb
all
Basketb
all
Vo
lleyball
Ro
un
ders
Baseb
all/So
ftball
Han
db
all
Wh
eelchair R
ug
by
Gym
nastics/T
ramp
olin
ing
Netb
all
Ho
ckey
7
2010 and 2009 baseline satisfaction scores
2010 scores: overall satisfaction scores across all sports (with 2009 comparison scores)
Average satisfaction score All sports 2010 (76.5%)
Gym
nastics/T
ramp
olin
ing
Jud
o
Taekw
on
do
An
glin
g
Sh
oo
ting
Orien
teering
Bo
wls
Go
lf
Bo
Clim
bin
g/
Mo
un
taineerin
g
Eq
uestrian
Dan
ce Exercise
Weig
htliftin
g Sailin
g
Ru
gb
y U
nio
n
Ru
gb
y Leag
ue
Cyclin
g
Sn
ow
spo
rts
Ath
letics
Bo
ccia
Sq
uash
Can
oein
g/K
ayaking
Triath
lon
Go
alba
ll Arch
ery
Ro
win
g
Lacro
sse
Ten
nis
Mo
dern
Pen
tathlo
n
Tab
le T
enn
is
Sw
imm
ing
Wrestlin
g
Bad
min
ton
Fen
cing
Water
Skiin
g
Cricket
Wh
eelchair B
asketball
Fo
otb
all
Basketb
all
Vo
lleyball
Ro
un
ders
Baseb
all/So
ftball
Han
db
all
Wh
eelchair R
ug
by
Netb
all
Ho
ckey
8
Overview of domains for Swimming
All respondents General participant Affiliated club members
Talent Pool
Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp
Performance 7.3 7.6 7.4 7.3 7.6 7.3 7.6 7.9 8.4 7.6 - -
Exertion & fitness 7.9 8.3 8.7 7.9 8.3 8.7 8.3 8.7 9.2 8.8 - -
Release & diversion
7.9 8.2 8.3 7.9 8.2 8.3 8.4 8.7 8.9 8.5 - -
Social aspects 7.6 7.9 7.8 7.6 7.9 7.8 8.3 8.7 8.1 8.7 - -
People & staff 7.4 7.8 8.3 7.4 7.8 8.3 8.0 8.3 8.8 8.2 - -
Ease of participating
7.1 7.6 8.6 7.1 7.6 8.6 7.3 7.6 8.7 6.9 - -
Facilities & playing
environment
7.1 7.7 8.4 7.1 7.7 8.4 6.6 6.9 8.2 7.1 - -
Coaching 6.9 7.1 7.4 6.9 7.1 7.2 7.4 7.6 8.9 7.9 - -
Officials 7.4 7.8 7.9 7.3 7.7 7.8 8.1 8.4 9.1 8.2 - -
Value for money 7.1 7.4 8.3 7.1 7.4 8.3 7.3 7.5 8.3 6.2 - -
Scores shown are satisfaction and importance out of 10 for the
domains at an overall level
9
Overview of domains for all sports
All respondents General participant Affiliated club members
Talent Pool
Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp Sat ‘10 Sat’09 Imp
Performance 7.3 7.7 7.8 7.3 7.6 7.7 7.6 7.9 8.3 7.5 7.8 9.2
Exertion & fitness 8.0 8.2 8.5 8.0 8.2 8.6 7.9 8.2 8.5 8.4 8.8 9.3
Release & diversion
8.2 8.5 8.5 8.2 8.4 8.4 8.4 8.7 8.7 8.6 8.8 9.2
Social aspects 7.9 8.2 7.9 7.8 8.1 7.8 8.4 8.6 8.4 8.6 8.8 8.7
People & staff 7.7 8.0 8.3 7.6 7.9 8.2 8.0 8.3 8.8 8.2 8.4 9.0
Ease of participating
7.5 7.9 8.4 7.5 7.9 8.4 7.7 8.1 8.5 7.2 7.5 8.8
Facilities & playing
environment
7.1 7.6 8.1 7.1 7.6 8.1 7.1 7.5 8.1 7.5 7.7 8.4
Coaching 7.1 7.4 8.0 7.0 7.3 7.8 7.4 7.6 8.5 8.2 8.4 9.5
Officials 7.3 7.6 8.3 7.3 7.6 8.1 7.3 7.6 9.0 7.9 8.2 9.4
Value for money 7.2 7.6 8.2 7.2 7.5 8.2 7.4 7.8 8.4 6.8 7.2 8.9
Scores shown are satisfaction and importance out of 10 for the
domains at an overall level
10
1
4
7
10
Coaching
People and staff involved in organising sport
Social aspects
Exertion and fitness
Opportunities to improve overall performance
Release and diversion from everyday lifeOfficials
Ease of participating in sport
Facilities and playing environment
Importance and satisfaction within domains for Swimming - all respondents
Value for money
Excluding don’t know responses
Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction
11
1
4
7
10
Coaching
People and staff involved in organising sport
Social aspects
Exertion and fitness
Opportunities to improve overall performance
Release and diversion from everyday lifeOfficials
Ease of participating in sport
Facilities and playing environment
Importance and satisfaction within domains for Swimming - general participant
Value for money
Excluding don’t know responses
Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction
12
1
4
7
10
Coaching
People and staff involved in organising sport
Social aspects
Exertion and fitness
Opportunities to improve overall performance
Release and diversion from everyday lifeOfficials
Ease of participating in sport
Facilities and playing environment
Importance and satisfaction within domains for Swimming - club member
Value for money
Excluding don’t know responses
Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction
13
1
4
7
10
Coaching
People and staff involved in organising sport
Social aspects
Exertion and fitness
Opportunities to improve overall performance
Release and diversion from everyday lifeOfficials
Ease of participating in sport
Facilities and playing environment
Importance and satisfaction within domains for Swimming - talent pool
Value for money
Excluding don’t know responses
Average importance and satisfaction scores out of 10 for each domain Importance Satisfaction
14
Identification of the factors that are most likely to drive satisfaction in Swimming based on statistical modelling of ‘derived importance’
Derived importance
The next slide places the domains in order of importance for Swimming. The key drivers for each of the top 6 domains* are shown within the relevant section of the report. This is based on statistical modelling of all the responses to the survey and may differ from results presented in previous slides which focus on the importance as stated by respondents (stated importance).
By taking into account the relationship between all the aspects of satisfaction, this analysis of ‘derived importance’ provides a more detailed and comprehensive analysis of the factors which will drive satisfaction. See the information guide for more detail on how and why this analysis is done.
*The key drivers are shown for domains that have a high or medium impact on overall satisfaction.
Top domains to focus on (based on statistical analysis)
Facilities and playing environment
Exertion and fitness
Release and diversion
Performance
Social aspects
People and staff
Coaching
Value for money
Officials
Ease of participating
Domains which have the most impact on overall satisfaction with Swimming
Domains which have the least impact on overall satisfaction with Swimming
KEY
Medium impact areas
High impact areas
Low impact areas
17
Strategic priority analysis – stated and derived importance
The next chart maps the scores for each domain for stated and derived importance mapped against each other. This highlights which domains should be a strategic priority – with each of the domains falling into one of four quadrants:
Drivers: There will likely be overlap between stated and derived importance factors – these are the ones which should be prioritised.
Hidden opportunities: Those that are high on derived but low on stated importance are the hidden opportunities which could potentially have a large effect of overall satisfaction.
Minimum requirements: Those that are high on stated importance and low on derived importance are the real hygiene factors
Marginals: Those with low importance on both measures (stated and derived importance) can be seen as least important for driving action.
Strategic priority analysis
LOLO
HI
HI
Stated importance (Low to high)
DRIVERS
MINIMUM REQUIREMENTS
HIDDEN OPPORTUNITIES
MARGINALS
Deri
ved im
port
an
ce –
low
to h
igh
Social aspects
Facilities
Coaching
Ease of participating
Release and diversion Performance
Officials Value for money
Exertion and fitness
People and staff
19
Detailed findings for each domain
20
Domain: Opportunities to improve overall performance
Top areas to focus on: Opportunities to improve performance
KEY
Medium impact areas
High impact areas
Low impact areas
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
That I performed at a standard that I expected of myself
The opportunities I had to progress and improve in my sport
The opportunities I had to learn, practice and develop skills in my sport
The feeling that I was participating at the right standard for me
The recognition I received from others when I performed well in my sport
The opportunities I had to compete at a level that suited my abilities
The opportunities I had to take part in competitions/events in my local area
The opportunities the sport gave me to improve my physical condition so that I could perform better in my sport
The level of access I had to appropriate sports science support to improve/maintain my performance
That the culture within my sport encourages sporting excellence
A clear understanding of performance standards within the talent pathway for my sport
A clear understanding of progression levels within the talent pathway for my sport
The opportunities I had to improve my mental/psychological approach so that I could perform better in my sport
The level of access I had to appropriate sports medicine support to prevent, treat, and recover from injuries
22
A clear understanding of progression levels within the
talent pathway for my sport **
A clear understanding of performance standards within the
talent pathway for my sport **
The level of access I had to appropriate sports science
support to improve/maintain my performance**
The level of access I had to appropriate sports medicine support to prevent, treat, and
recover from injuries**
The opportunities I had to improve my mental/psychological
approach so that I could perform better in my sport**
The opportunities the sport gave me to improve my physical
condition so that I could perform better in my sport**
That the culture within my sport encourages sporting excellence**
The feeling that I was participating at the right standard
for me*
The opportunities I had to take part in competitions in my local
area
That I performed at a standard that I expected of myself
The opportunities I had to compete at a level that suited my
abilities
The opportunities I had to progress and improve in my sport
The recognition I received from others when I performed well in
my sport
The opportunities I had to learn, practice and develop skills in my
sport
1
4
7
10
Importance and satisfaction of domains:Opportunities to improve overall performance
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
23
16
24
70
29 30
6
3 3
4
30 30
28
38 38
61
72 74
151
4 3
10
12
14 14
33
28
10 9
4260
20 217 1
5 5
65
36 36
34
27
39 3853
67
That I performed at a standard that I expected
of myself
Key: % of respondents on a scale of 1-10 rating:
Base
Satisfaction with opportunities to improve overall performance
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
That the culture within my sport encourages sporting excellence**
The opportunities I had to take part in
competitions in my local area
The feeling that I was participating at the right
standard for me*
Partic-ipant
Club member
Talent Pool
All Partic-ipant
Club member
Talent Pool
All
1489 1006 317 166 1469 983 318 168 1316 996 320 n/a n/a n/a n/a 162
Not applicable
24
58 60
12
2 2
8
4
19 18
25
14
21 19
55
83
37 38
5
7
75
29 29
34
22
27 26
53
73
7
37 38
6
6 6
84
29 29
32
24
28 27
55
73
66 68
151
4 4
4
8
15 14
33
26
15 14
47
66
Key: % of respondents on a scale of 1-10 rating:
Satisfaction with opportunities to improve overall performance
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1479 991 319 169
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1488 1001 318 169
Partic-ipant
Club member
Talent Pool
All
1483 995 319 169
Partic-ipant
Club member
Talent Pool
All
1483 995 320 168
The opportunities I had to learn, practice and develop skills in my
sport
The recognition I received from others
when I performed well in my sport
The opportunities I had to progress and improve in my sport
The opportunities I had to compete at a level
that suited my abilities
Not applicable
Base
25
9
28
32
32
3
26
37
35
1
22
32
46
4
20
76
Key: % of respondents on a scale of 1-10 rating:
Base
Satisfaction with opportunities to improve overall performance
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
The level of access I had to appropriate sports science
support to improve/maintain my performance (e.g. sports
psychology, sports physiology, sports biomechanics and/or
nutrition)**
The level of access I had to appropriate sports medicine support to prevent, treat, and
recover from injuries**
The opportunities the sport gave me to
improve my physical condition so that I could
perform better in my sport**
The opportunities I had to improve my
mental/psychological approach so that I could
perform better in my sport**
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 167
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 162
Partic-ipant
Club member
Talent Pool
All Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 164 n/a n/a n/a 161
Not applicable
26
Taking everything about opportunities to improve
your performance into account, how satisfied
would you say you are with this aspect of your sport?
6
31
63
8
26
66
8 8 8 5
46 4639
33
46 4554
62
Key: % of respondents on a scale of 1-10 rating:
Base
Satisfaction with opportunities to improve overall performance
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1311 831 313 167
Top 8-10 Middle 5-7 Bottom 1-4 Not applicable
A clear understanding of progression levels
within the talent pathway for my sport **
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 163
A clear understanding of performance standards
within the talent pathway for my sport **
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 163
27
Domain: Exertion and Fitness
Top areas to focus on: Exertion and fitness
The opportunities to get the levels of physical exertion from my sport that were right for me
KEY
Medium impact areas
High impact areas
Low impact areas
The sport's contribution to my overall health
The opportunities to improve my fitness levels by participating in my sport
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
29
The sport’s contribution to my overall health The opportunities to
improve my fitness levels by participating in my sport
The opportunities to get the levels of physical
exertion from my sport that were right for me
1
4
7
10
Importance and satisfaction of domains:Exertion and fitness
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
30
Taking everything about exertion and fitness in
your sport into account, how satisfied would you
say you are with this aspect of your sport?
3 3 4 1
30 3019
12
67 6678
87
2 2 23 3 1 1
30 3119
14
65 6578 85
2 2 25 5 4 2
32 3323
9
61 6071
89
4 4 24 4 5 2
33 3324
13
59 5969
85
Key: % of respondents on a scale of 1-10 rating:
Base
Satisfaction with exertion and fitness
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1490 1007 317 166
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1502 1014 319 169
Partic-ipant
Club member
Talent Pool
All
1498 1015 318 165
Partic-ipant
Club member
Talent Pool
All
1486 1004 316 166
The opportunities to get the levels of physical
exertion from the sport that was right for me
The opportunities to improve my fitness
levels participating in my sport
The sport’s contribution to my
overall health
Not applicable
31
Domain: Release and Diversion
Top areas to focus on: Release and diversion
KEY
Medium impact areas
High impact areas
Low impact areas
The opportunities the sport gave me to relieve stress, unwind and get away from my everyday routine
Feeling better about myself having taken part in my sport
The buzz/sense of exhilaration I got from doing my sport
The opportunities I had to challenge myself through my sport
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
33
The buzz/sense of exhilaration I got from
doing my sport
The opportunities I had to challenge myself through
my sport
The opportunities the sport gave me to relieve stress,
unwind and get away from my everyday routine
Feeling better about myself having taken part in my
sport1
4
7
10
Importance and satisfaction of domains:Release and diversion from everyday life
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
34
5 5 14 4
2 1
37 37
2313
54 53
7486
2 2 12 2 2 2
27 2717 13
69 6881 85
3 3 3 12 2 5 7
29 29 1625
66 6676
67
11 112
5 5
4 1
36 37
25
15
48 47
6984
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1498 1013 320 165
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1500 1014 318 168
Partic-ipant
Club member
Talent Pool
All
1498 1010 320 168
Partic-ipant
Club member
Talent Pool
All
1491 1002 320 169
Satisfaction with release and diversion from everyday life
The opportunities the sport gave me to relieve stress, unwind and get away from my everyday
routine
Feeling better about myself having taken part
in my sport
The buzz/sense of exhilaration I got from
doing my sport
The opportunities I had to challenge myself through my sport
Not applicable
35
2 2 1 3
28 2822 19
70 70 77 78
Taking everything about release and diversion from everyday life into account, how satisfied would you
say you are with this aspect of your sport?
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1482 999 316 167
Top 8-10 Middle 5-7 Bottom 1-4
Satisfaction with release and diversion from everyday life
Not applicable
36
Domain: Social Aspects
Top areas to focus on: Social aspects
KEY
Medium impact areas
High impact areas
Low impact areas
That I could participate in my sport in an environment that was not threatening or intimidating
The opportunities for me to socialise through my sport
That I could participate in my sport without feeling embarrassed or awkward
That I could participate in my sport with people who respect the rules and spirit of the sport
The opportunities the sport gave me to feel part of a wider group or team
That I could participate in my sport in a way that respects my cultural and/or religious beliefs
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
38
That I could participate in my sport in an environment that was not threatening or
intimidating
That I could participate in my sport with people who respect the rules and spirit
of the sport
That I could participate in my sport in a way that
respects my cultural and/or religious beliefs
That I could participate in my sport without feeling
embarrassed or awkward
The opportunities the sport gave me to feel part of a
wider group or team
The opportunities for me to socialise through my sport
1
4
7
10
Importance and satisfaction of domains:Social Aspects
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
39
48 48 4130
1 11
18 18
10
9
33 3348
60
7 8 3 1
5 53 2
32 33
2015
56 55
7582
48 50
3
8 8
52
23 23
25
13
21 19
67
85
28 29
4 1
7 8
72
32 32
31
18
33 32
58
80
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1466 980 319 167
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1474 987 319 168
Partic-ipant
Club member
Talent Pool
All
1498 1012 317 169
Partic-ipant
Club member
Talent Pool
All
1460 987 315 158
Satisfaction with social aspects
The opportunities for me to socialise through my
sport
The opportunities the sport gave me to feel
part of a wider group or team
That I could participate in my sport without feeling embarrassed or awkward
That I could participate in my sport in a way that respects my cultural
and/or religious beliefs
Not applicable
40
Taking everything about social aspects into
account, how satisfied would you say you are with this aspect of your
sport?
5 5 4 1
41 4229
15
53 5368
83
8 8 3 23 3
3 2
29 30
2010
60 5974
86
30 31
3 1
4 4
3 2
29 29
2414
37 36
7183
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1467 981 319 167
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1499 1012 318 169
Partic-ipant
Club member
Talent Pool
All
1437 950 318 169
Satisfaction with social aspects
That I could participate in my sport with people who respect the rules and spirit of the sport
That I could participate in my sport in an
environment that was not threatening or intimidating
Not applicable
41
Domain: People and staff involved in organising your sport
42
How welcome I was made to feel by the people who organise or run my sport
The attitude towards families and young people
in my sport
The competence of the paid professional staff I
came into contact with in my sport
The competence and commitment of the
volunteers I came into contact with in my sport
How welcoming the people were at the places in which
I took part in my sport
1
4
7
10
Importance and satisfaction of domains:People and staff involved in organising your sport
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
43
28 28
102
5 5
7
1
28 28
34
21
39 3949
75
58 60
5 1
2 2
32
18 18
1918
23 21
73 79
32 33
3 1
4 4
51
27 27
2828
37 36
64 71
10 102
6 7
4 1
37 37
3334
46 4661 65
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1501 1015 317 169
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1485 1001 317 167
Partic-ipant
Club member
Talent Pool
All
1459 976 315 168
Partic-ipant
Club member
Talent Pool
All
1473 996 314 163
How welcoming the people were at the
places in which I took part in my sport
How welcome I was made to feel by the
people who organise or run my sport
The competence and commitment of the
volunteers I came into contact with in my sport
Satisfaction with people and staff involved in organising your sport
The competence of the paid professional staff
I came into contact with in my sport
Not applicable
44
Taking everything about people and staff
involved in organising your sport into account, how satisfied would you
say you are with this aspect of your sport?
5 5 3
40 4132
29
55 5465 71
25 2512
1
3 3
3
2
31 31
26
31
41 40
59 65
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1415 953 300 162
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1408 925 316 167
Satisfaction with people and staff involved in organising your sport
The attitude towards families and young people in my sport
Not applicable
45
Domain: Ease of participating in your sport
Top areas to focus on: Ease of participating
Being able to participate/compete in my sport at a time that was convenient to me
KEY
Medium impact areas
High impact areas
Low impact areas
Being able to take part in my sport at places that were not overcrowded
The ease with which I could balance my sporting, work, family or education commitments
The time it took me to get to the places where I participated/compete in my sport
Being able to take part in my sport without being interrupted or disturbed by other sports participants
Being able to take part in my sport without being interrupted or disturbed by members of the public
The ease of making a booking when I participated in my sport e.g. booking a facility or sporting venue
The commitment and punctuality of other people within my sport
Being able to train in my sport at a time that was convenient to me
The time it took me to get to the places where I train or receive coaching in my sport
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
47
The time it took me to get to the places where I train or
receive coaching in my sport**
Being able to train in my sport at a time that was
convenient to me **
The commitment and punctuality of other people
within my sport*
Being able to take part in my sport at places that were not overcrowded
Being able to take part in my sport without being
interrupted or disturbed by members of the public
Being able to take part in my sport without being
interrupted or disturbed by other sports participants
The time it took me to get to the places where I
participated/compete in my sport
Being able to participate/compete in my
sport at a time that was convenient to me
The ease of making a booking when I
participated in my sport (e.g. booking a facility or
sporting venue)
The ease with which I could balance my sporting, work, family or education
commitments
1
4
7
10
Importance and satisfaction of domains:Ease of participating in your sport
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
48
45 4553 51
4 4
7 719 19
17 16
32 3323 26
5 5 2 18 8 10
26
34 34 34
38
53 54 54
35
3 3 2 413 13 20 14
33 3333 40
51 51 45 42
8 8 5
13 13 17 24
36 35 3749
43 44 4128
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1504 1017 320 167
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1478 1012 317 149
Partic-ipant
Club member
Talent Pool
All
1508 1021 320 167
Satisfaction with ease of participating in your sport
The ease with which I could balance my
sporting, work, family or education commitments
The ease of making a booking when I
participated in my sport (e.g. booking a facility or
sporting venue)
Being able to compete/participate in my sport at a time that was convenient to me
Not applicable
The time it took me to get to the places where I participated/compete in
my sport
Partic-ipant
Club member
Talent Pool
All
1507 1020 320 167
49
58 60
8
2 2
4
19 18
29
21 20
59
4 4 3 1
16 16 13 10
41 4234
32
39 3850 56
15 156 4
13 1314
7
35 36
2227
36 36
58 62
9 9 6 2
13 149
3
40 40
2530
37 37
60 64
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1506 1018 319 169
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1508 1020 320 168
Partic-ipant
Club member
Talent Pool
All
1507 1020 320 167
Satisfaction with ease of participating in your sport
Being able to take part in my sport without being interrupted or disturbed
by other sports participants
Being able to take part in my sport without being interrupted or
disturbed by members of the public
Being able to take part in my sport at places
that were not overcrowded
The commitment and punctuality of other
people within my sport*
Partic-ipant
Club member
Talent Pool
All
1319 1000 319 n/a
Not applicable
50
8 8 8 10
39 39 4045
53 53 52 45
22
31
47
2
19
44
35
Key: % of respondents on a scale of 1-10 rating:
Base
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Satisfaction with ease of participating in your sport
Taking everything about the ease of participating in
your sport into account, how satisfied would you
say you are with this aspect of your sport?
Being able to train in my sport at a time that was
convenient to me**
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 169
Partic-ipant
Club member
Talent Pool
All
1490 1006 316 168
Not applicable
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 168
The time it took me to get to the places
where I train or receive coaching in
my sport**
51
Domain: Facilities and playing environment
Top areas to focus on: Facilities and environmentThe quality of the non sport facilities where I took part in my
sport e.g. changing, catering, parking
The temperature of the pool water
The cleanliness of the facilities where I took part in my sport
The quality of the water
The quality of the lighting where I took part in my sport
How well the places where I participated cater for people with a disability
The heating and ventilation where I took part in my sport
The design and look of the buildings where I took part in my sport
The safety of the places where I took part in my sport
The quality of the surfaces where I took part in my sport
The availability of high quality child care facilities and services where I took part in my sport
The quality of the natural environment or surroundings where I took part in my sport
The quality of the equipment available to me at the place where I usually took part in my sport
The facilities where I train are at an appropriate standard for my performance level
KEY
Medium impact areas
High impact areas
Low impact areas
Attributes which have the most impact on overall satisfaction with the domain Swimming
Attributes which have the least impact on overall satisfaction with the domain Swimming
53
The cleanliness of the facilities where I took part in
my sport
The quality of the non sport facilities where I took part in
my sport
The availability of high quality child care facilities and
services where I took part in my sport
The safety of the places where I took part in my sport
How well the places where I participated cater for people
with a disability
The facilities where I train are at an appropriate standard for
my performance level **
The quality of the equipment available to me at the place where I usually took part in
my sport
The quality of the natural environment or surroundings where I took part in my sport
The quality of the lighting where I took part in my sport
The heating and ventilation where I took part in my sport
The temperature of the pool water
The quality of the water
The quality of the surfaces where I took part in my sport
The design and look of the buildings where I took part in
my sport
1
4
7
10
Importance and satisfaction of domains:Facilities and playing environment
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
54
1 1 110 10 13 15
42 4146 38
47 47 40 46
1 1 18 8 14 15
40 4043
35
51 5142
51
16 16 1523
9 9 124
36 3642 37
38 3931 36
3 3 3 210 10
1812
45 4545
44
42 4234
42
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1498 1013 318 167
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1484 1007 318 159
Partic-ipant
Club member
Talent Pool
All
1494 1011 318 165
Partic-ipant
Club member
Talent Pool
All
1506 1018 319 169
Satisfaction with facilities and playing environment
The design and look of the buildings where I took part in my sport
The quality of the surfaces where I took
part in my sport
The quality of the water The temperature of the pool water
Not applicable
55
26 2714
5
7 7
11
4
32 3235
41
35 35 4049
10 10 13 1411 11
14 8
39 3939
39
41 41 35 40
3 3 2 45 5 13 2
39 3941
35
53 5345
58
2 2 2 110 10
22 21
43 43
47 49
45 4529 29
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1501 1016 320 165
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1498 1013 318 167
Partic-ipant
Club member
Talent Pool
All
1477 1004 318 155
Partic-ipant
Club member
Talent Pool
All
1476 994 316 166
Satisfaction with facilities and playing environment
The quality of the natural environment or surroundings where I took part in my sport
The quality of the equipment available to me at the place where I usually took part in my
sport
The quality of the lighting where I took
part in my sport
The heating and ventilation where I took
part in my sport
Not applicable
56
2 2 24 4 62
37 37 3537
57 57 57 62
61 6172
57
9 9
8
4
15 1510
20
15 15 920
3 3 2 1
15 15 2411
42 41
48
45
40 4126
43
1 1 1 114 14 22
14
42 42
4949
42 4229
37
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1505 1017 319 169
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1500 1013 319 168
Partic-ipant
Club member
Talent Pool
All
1295 888 279 128
Partic-ipant
Club member
Talent Pool
All
1500 1013 320 167
Satisfaction with facilities and playing environment
The availability of high quality child care
facilities and services where I took part in my
sport
The safety of the places where I took part in my
sport
The quality of the non sport facilities where I took part in my sport
(e.g. changing, catering, parking)
The cleanliness of the facilities where I took
part in my sport
Not applicable
57
Taking everything about facilities and playing
environment into account, how satisfied would you say you are with this aspect of your
sport?
19 19 23 19
8 812
6
35 3532
29
38 38 3345
115
29
56
8 8 15 8
43 4346
47
48 4939 45
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1186 809 253 124
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1486 1003 315 168
Satisfaction with facilities and playing environment
The facilities where I train are at an
appropriate standard for my performance level**
How well the places where I participated
cater for people with a disability
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 169
Not applicable
58
Domain: Coaching
59
Access to a well balanced programme of coaching and
technical development, fitness and conditioning; competition
opportunities; sports science and lifestyle support**
That I have a personalised programme with clear goals,
targets and priorities**
My coach/coaches showed me respect and treated me fairly **
The working relationship I have with my coach/coaches **
The level of influence I have over the structure and content of
my training **
An increased enjoyment in participating in my sport from
having received coaching*
The feedback I received from my coach/coaches was motivating
and encouraging
Improvements I have made in my performance in the sport
from having received coaching
The coaches’ ability to understand and respond to my
particular needs
The technical competence of the coach/coaches
The coaching I received suited my ability
The opportunities to receive coaching from an instructor or
coach
1
4
7
10
Importance and satisfaction of domains:Coaching
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
60
77 80
15
2 1
11
12
9 8
28
23
12 11
46
65
77 79
131
1
5
5
9 9
27
20
13 11
55
74
77 80
15
1 1
8
8
8 8
27
15
13 11
50
77
71 73
9
5 5
11
5
10 10
29
16
14 13
50
79
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1474 989 319 166
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1501 1013 320 168
Partic-ipant
Club member
Talent Pool
All
1495 1008 319 168
Partic-ipant
Club member
Talent Pool
All
1498 1011 319 168
Satisfaction with coaching
The opportunities to receive coaching from an
instructor or coach
The coaching I received suited my ability
The technical competence of the
coach/coaches
The coaches’ ability to understand and respond to my particular needs
Not applicable
61
1
17
29
52
78 80
16
1 1
8
9 8
25
12 11
52
78 80
15
2 1
10
8
8 7
30
26
12 11
46
66
77 79
161
1 1
9
3
10 9
30
23
12 10
45
73
Key: % of respondents on a scale of 1-10 rating:
Base
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Satisfaction with coaching
Improvements I have made in my
performance in the sport from having received coaching
An increased enjoyment in participating in my
sport from having received coaching*
The feedback I received from my coach/coaches
was motivating and encouraging
The level of influence I have over the structure
and content of my training**
Partic-ipant
Club member
Talent Pool
All
1500 1013 319 168
Partic-ipant
Club member
Talent Pool
All
1504 1015 320 169
Partic-ipant
Club member
Talent Pool
All
1332 1013 319 n/a
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 162
Not applicable
62
3
16
26
55
113
31
55
15
20
75
5
18
76
Key: % of respondents on a scale of 1-10 rating:
Base
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Satisfaction with coaching
The working relationship I have with my
coach/coaches**
My coach/coaches showed me respect and
treated me fairly**
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 169
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 169
Not applicable
Access to a well balanced programme of coaching and
technical development, fitness and conditioning; competition opportunities; sports science
and lifestyle support **
That I have a personalised
programme with clear goals, targets and
priorities **
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 168
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 168
63
12 12 13 9
34 35 32
18
53 53 5573
Key: % of respondents on a scale of 1-10 rating:
Base
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Satisfaction with coaching
Taking everything about coaching into account,
how satisfied would you say you are with this aspect of your
sport?
Partic-ipant
Club member
Talent Pool
All
822 355 298 169
Not applicable
64
Domain: Officials
65
The level of respect the officials received from
participants when I competed in my sport
The availability of qualified officials when I competed
in my sport
The knowledge and application of the rules
demonstrated by qualified officials
1
4
7
10
Importance and satisfaction of domains:Officials
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
66
5 5 6 5
38 3923 19
58 5671 77
74 76
14
1 1
4
4
11 10
19
18
14 12
6378
72 74
13
1 1
4
5
12 11
19
23
15 13
6472
74 76
141
2 2
6
7
12 12
26
18
13 11
53
74
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1460 988 312 160
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1458 982 313 163
Partic-ipant
Club member
Talent Pool
All
1468 988 316 164
Partic-ipant
Club member
Talent Pool
All
824 378 280 166
Satisfaction with officials
Taking everything about officials in your
sport into account, how satisfied would you say you are with this aspect of your
sport?
The availability of qualified officials when I
competed in my sport
The knowledge and application of the rules
demonstrated by qualified officials
The level of respect the officials received from
participants when I competed in my sport
Not applicable
67
Domain: Value for money
68
The value for money of the non sport facilities where I took part in my sport (e.g.
changing, catering, parking)
The value from money I got from the cost of my club
membership
The value for money from the clothing and equipment I purchased to take part in
the sport
The value for money I got from the equipment I hired
to take part in my sport The value for money or the
coaching I received
The value for money of booking/venue/facility fees
where I took part in my sport *
The funding opportunities available to me or my club
from sponsors **
The financial cost to me and/or my family to support my involvement in my sport
**
1
4
7
10
Importance and satisfaction of domains:Value for money
Average importance and satisfaction scores out of 10 for each statement Importance Satisfaction
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
69
73 74 6860
2 23
7
13 1314 16
11 11 15 17
28 29
8 2
4 3
5 22
33 32
40
42
36 3547
33
49 50
4 1
6 6
8 13
21 20
3236
25 24
56 50
13 13 11 5
12 11 1517
37 37 39 49
39 39 35 29
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1486 1012 317 157
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1493 1016 319 158
Partic-ipant
Club member
Talent Pool
All
1489 1004 319 166
Partic-ipant
Club member
Talent Pool
All
1489 1013 317 159
Satisfaction with value for money
The value for money of the non sport facilities where I took part in my sport (e.g. changing,
catering, parking)
The value from money I got from the cost of my
club membership
The value for money from the clothing and
equipment I purchased to take part in the sport
The value for money I got from the equipment
I hired to take part in my sport
Not applicable
70
2
42
44
12
6
49
27
18
24 24 25
8 8 8
32 32 31
36 36 36
75 78
181
2 2
8
9
10 10
25
26
12 11
4964
Key: % of respondents on a scale of 1-10 rating:
Base
Partic-ipant
Club member
Talent Pool
All
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
1496 1015 318 163
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
n/a n/a n/a 154
Partic-ipant
Club member
All
n/a n/a n/a 165
Satisfaction with value for money
The value for money of the coaching I received
The funding opportunities available to me or my club from
sponsors**
The financial cost to me and/or my family to
support my involvement in my
sport**
Not applicable
Talent Pool
Partic-ipant
Club member
Talent Pool
All
1324 1009 315 n/a
The value for money of booking/venue/facility
fees where I took part in my sport*
71
7 7 619
41 41 41
51
52 52 54
30
Key: % of respondents on a scale of 1-10 rating:
Base
Bases exclude 'don’t know' responses. * = participant/club member only question; ** talent pool only question
Q. Again looking back over the last 12 months, and in particular the period when you participated in Swimming, please can you rate your satisfaction with your sporting experience
Top 8-10 Middle 5-7 Bottom 1-4
Partic-ipant
Club member
Talent Pool
All
1473 988 318 167
Satisfaction with value for money
Taking everything about value for money into
account, how satisfied would you say you are with this aspect of your
sport?
Not applicable
72
Additional data
73
29
30
23
8
41
41
42
25
30
29
35
67
All respondents
Participant
Club member
Talent Pool
Previous participation
% Increased% Same% Decreased
Q. Over the last 12 months would you say that your participation in Swimming has increased or decreased?
Bases exclude 'don’t know'
33
2009
33
21
-
34
34
39
-
33
33
40
-
% Increased% Same% Decreased
74
4
4
7
3
53
53
45
27
43
43
48
70
All respondents
Participant
Club member
Talent Pool
Future participation
Q. Looking over the next 12 months do you expect to play more or less Swimming than you did in the last 12 months?
% More% Same% Less
Bases exclude 'don’t know'
2009
% More% Same% Less
7
7
8
-
48
48
46
-
45
45
47
-
75
1 1 5
28
1 15
48
3 3
13
13
5 4
15
5
12 12
24
5
21 21
21
1
31 31
13
1
16 17
310 111
0%
20%
40%
60%
80%
100%
All respondents Participant Club member Talent Pool
Once a monthOnce a week (4 days)Twice a week (8 days)
3 times a week (12 days)6 times a week (24 days)Every day (28 days)
Q. Thinking particularly about a typical month in the Swimming season, on how many days in a four week (28 day) period do you participate in, or train for your sport?
Frequency of participation
5 times a week (20 days) 4 times a week (16 days)
2-3 days a month (2-3 days)
Number of participants at each level: All respondents (1514), General participants (1026), Affiliated club members (320), Talent pool members (168)
Less than once a month
76
25 - 34
48
6 519
51
15 15
1022 22
15
26 2631
22 2316
19 9 9
0%
20%
40%
60%
80%
100%
All respondents Participant Club member Talent Pool
Age
14 - 15 16 - 24 35 - 44 45 - 54 55 - 64 65+
Number of participants at each level: All respondents (1512), General participants (1026), Affiliated club members (320), Talent pool members (166)
77
Gender
All
71
29
Participant
Club member
TalentPool
71
29
Male
Female
4555
4753
Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)
78
97 97 98 99
1 1 1 1
0%
20%
40%
60%
80%
100%
All respondents Participant Club member Talent Pool
Ethnicity
White Mixed Asian Black Chinese
Number of participants at each level: All respondents (1480), General participants (1001), Affiliated club members (311), Talent pool members (168)
79
9 9 9 9
8 8 11 8
10 1013
4
7 74
12
13 13 11 17
22 23 22 17
13 13 16 14
8 87
8
9 9 6 9
0%
20%
40%
60%
80%
100%
All respondents Participant Club member Talent Pool
Region
Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)
Yorkshire and HumberSouth WestSouth East
North East/MerseysideEastEast Midlands
Q. Which area do you live in?
London North East
West Midlands None of these
80
Affiliated club member
% Yes% No% Don’t know
All
1
99
99
1 Participant
Club member
Talent Pool96
31
2
97
1
Q. Are you a member of a Amateur Swimming Association affiliated Swimming club?
Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320), Talent pool members (169)
81
Individual affiliation
% Yes% No% Don’t know
All
96
31
Q. Are you an affiliated member of your sport’s National Governing Body, Amateur Swimming Association?
Number of participants at each level: All respondents (1515), General participants (1026), Affiliated club members (320) Talent pool members (169)
13
76
12
99
11
14
81
5
Participant
Club member
Talent Pool
82
Swimming specific questions
58% 27% 15%
ASA's Talent programme
Talent pool
Q To what extent do you think that the ASA's Talent programme has assisted your progress and development in this sport over the past year? Please rate on a scale of 1 to 10 where 1 means it hasn't assisted your progress and development at all and 10 means it has assisted it a great deal.
Great deal (8-10) Neutral (5-7) No assistance (1-4)
Number of participants in swimming talent pool (159)
84
Swimming pool provision
% A lot better % A little better
136 4
26
8
43
Number of participants at each level: Swimming overall (1515), General participants (1026), affiliated club members (320), talent pool (169)
Q. Do you think the quality of swimming pool provision has got better or worse over the last three years?
Participant
Club member
% A little worse
% Neither better or worse
% A lot worse % Don't know
18
9 4
28
7
34
135 4
26
8
43All
Talent pool52 7
43
12
31
85
Recommendation of local pools
% Very likely % Quite likely
33
51
3014
Number of participants at each level: Swimming overall (1515), General participants (1026), affiliated club members (320), talent pool (169)
Q. Thinking about the pool you swim at most often, how likely would you be to recommend this to family/friends?
Participant
Club member
% Not very likely % Not at all likely % Don't know
7 2
43
2919
33
51
3013
All
Talent pool
6 4
38
25
27
86
Swimming - Disciplines
Q Thinking about your sport, please state which disciplines you participate in:
97%
33%
15%
4%
2%
1%
5%
Main %
Number of participants at each level: swimming overall (1514), General participants (1026), affiliated club members (320), talent pool members (168)
Swimming – indoor 90
Swimming – outdoor 4
Open Water Swimming 2
Diving 1
Water Polo 1
Synchronised Swimming 0
Other 2
87For further information contact:
Your NGB Relationship Manager at Sport England.
Or
nick.rowe@sportengland.org or guy.hannan@sportengland.org in the Research Team
Or
simon.sketchley@ipsos.com, kate.bewick@ipsos.com or laura.mcgowan@ipsos.com at Ipsos MORI
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