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TMTM

Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

SALES NINJA TACTICSh ow to n egot iate an d c los e th e d eal

W h e n : D e c 6 - 7 , 2 0 1 6 Tu e s - We dT i m e : 9 . 0 0 a m – 6 . 0 0 p m

W h e r e : S a l e s N i n j a Tr a i n i n g C e n t r e , S S 1 5 S u b a n g J a y aP r i c e : R M 2 , 9 9 9 . 0 0 R M 1 , 9 9 9 p e r p a x

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• Sales Ninja Tactics is a 2 days sales negotiation trainingthat focuses on training sellers to tackle extremely toughbuyer negotiations, persuade the buyer to get a betterdeal & close the sale.

• Issues to tackle in Tactics: Inability to tackle objections,discount too fast too soon, never sell value &differentiation, always ask boss for discount, weaknegotiation skills & always giving in to customer demands.

• Participants will be given a pre and post-test to ensuretheir learnings are measured before and after training.

Lots of activities thru games & role-plays to learn the

technical aspects of sales negotiation skills.

Training Feedbacks From Account Managers, Leaders and Entrepreneurs:

“Clear-cut analysis & method

to get the results are very useful.”

“Engaged with participants,entertaining, provide realistic

scenarios, take home value and

relatable.”

“Relevant and practical

hands-on strategies that

tackle various sales situations. Must attend for

all sales!”

+ introduction

100% scorers will be given prizes on day 2 and HR will

receive the summary report.

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Sales Ninja Tactics:Sales Negotiation & Closing

Issue:

Inability to tackle objections, discount too fast

too soon, never sell value and differentiation,

always ask boss for discount, weak negotiation

skills, always giving in to customer demands,

low closing ratios, lose deals to competitors.

Objective:

Improve negotiation skills

and sell at a higher price.

+ Key issues to tackle

2 days

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8 reasons to negotiate more effectively:1: higher margins.

2: protect your USP.3: increase brand value.

4: belief.5: you set an anchor.

6: you train the buyer.7: you end up transparent.

8: you are a Sales Ninja!

Sales Negotiation Basics

02

Fight: I win-You lose, aggressive.Flight: I lose-You win, passive.Freeze: I lose-You lose, stuck.Firm: I win-You win, assertive.

The Psychology Of Human Emotions

03

Centering – Martial Art Secret To Stay Strong, Calm and Assertive.Activity: participants will learn centering and how to apply it into sales negotiation situations.

Sales Negotiation Emotions Mastery

04

+ Day 1

I Love $ale$

SA L E S N I N JA TAC T I C Sh o w t o n e g o t i a t e a n d c l o s e t h e s a l e

Good deals vs bad deals.5 levels of emotions in

negotiations.Pressure is what makes sales

people say yes to all demands.

Sales Negotiation Emotions

01

9 am – 6 pm

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Participants will play a game where they need to sell and buy. The objective is to get what you want. Who wins?

The one that is Firm and Centered.

Negotiation Assessment

04

Learn warrior philosophies:Always plan before negotiation.

Be tough but nice.Focus on the results.

And many more…

Negotiation Mind-sets

05 06

Utilize techniques to tackle buyer tricks:Persuade then negotiate.

Separate the issues.Do trade-offs.

And many more…

Negotiation Tactics

07

Identify what buyers use:Buyer make threats.Buyer pressure us.

Buyer make promises.And many more…

Negotiation Tricks

+ Day 1SA L E S N I N JA TAC T I C S

h o w t o n e g o t i a t e a n d c l o s e t h e s a l e

Understand how to leverage on your power:Information is key to power.Need: pain and KPIs.Urgency: timing & priorities.Trust: differentiation and value.

Negotiation Power

07

9 am – 6 pm

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+ Day 2

03 Negotiation Role-plays

Participants will role-play various negotiation scenarios using the skills learned.

Participants will be given feedback for improvement.

Other participants will use a checklist to assess the seller’s negotiation role-play.

02 Negotiation Planning

Participants will plan their upcoming negotiation using the planner. This planner will serve as the basic guideline to all future negotiations as one of the biggest mistake in negotiation is not planning. Sellers love to only use experience to negotiate.

SA L E S N I N JA TAC T I C Sh o w t o n e g o t i a t e a n d c l o s e t h e s a l e

What is closing?Why buyers don’t buy?

Why sales people don’t close?Identifying buying signals.

Closing tactics:Direct close, assumptive close, summary close.

Negotiation Closing

01

Role-playing

9 am – 6 pm

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Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

+ resultsIslamic Bank Education DeveloperBank

HIGHEST sales record ever for the month!

Mindset transformation project that train almost

200 bankers. Batch by batch we motivated the bankers to achieve their targets. Home Financing did the best by breaking

their sales record.

HIGHEST sales record for Selangor region!

Nationwide achieved 2014 budget in Oct!

Achieved 110% target after the training!

RM 2,000,000.00++closed IN the training

itself!

Wealth management department sells unit trust, will writing and deposits. This is their

greatest achievement to date by getting trained and coached by Sales

Ninja for 1 whole year.

A challenging year for educational institutions with lots of competitors and changes. Sales Ninja was hired to boost their skillsets to convert more enquiries into students. A 1 year client, they are trained in phone skills,

mind skills, presentation skills, closing skills and

teamwork.

A Malaysian developer closed 2 deals during the

training itself. By using follow-up and closing skills, the participants

manage to secure appointment in the

training itself and close the sale the same day.

TMTM

Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

+ resultsManufacturer FMCG MLMRetail

65% Sales Increase!

Sales Ninja is currently running batches by

batches of this retailer with 500 sales people. First batch was tracked

for 3 months and achieved a phenomenal 65% sales increase after

the program.

Grew RM 30 Million in 1 year!

Targets Achieved! Licensing To 8 Countries!

Failed to achieve their revenue growth for

2014, they hired Sales Ninja for 1 year in 2015

doing trainings every month for 6 months and coachings for 4 months. It’s done with the same

resources of time, people and money.

Sales Ninja was hired to train this FMCG

company region by region to boost their sales for 2014. The

results was great and Sales Ninja was hired

again in 2015 to boost their regional sales

team’s energy, mindset and motivation.

A regional project that Sales Ninja won against. Client wants to license a

program where the training company will

design, deliver and license their internal

trainers from 8 countries to run. International

companies was called in to bid for this project but Sales Ninja emerged as

the sole winner.

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Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

+ clientsAutomotive Banks ConstructionAdvertising/Media

AstroDisplayMax

Media Prima

Borneo TechnicalCentury Batteries

Naza

Al RajhiBank Rakyat

Maybank

PJDCP MaltaSudut SwastaSyn Tai Hung

Government Healthcare IndustrialConsumer

ContinentalYeosYork

CGCCyberSecurity

MDEC

Novo NordiskPfizer

Preventive Healthcare

BASF Petronas ChemicalsIFM ElectronicsUMS Industries

ICT Logistics Office EquipmentInsurance

Berjaya SompoPrudential

Century SoftwareIngram Micro

Kompakar

Dimerco AsiaFM Global Logistics

Tasco

CanonFuji Xerox

Toshiba TEX

Retailers Telcos Training/EducationProperty Developers

GuocolandIskandarS P Setia

CourtsCrocs

Focus Point

DigiTime DotCom

Tune Talk

Fleming GulfKDUSEGI

A n d hundreds more…

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Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

An all-rounder - a top sales performer, a top sales manager, a top sales director, a

creative consultant, a hypnotic writer, a best-selling author, a martial artist, Mr.

Hanzo Ng is the founder, creator and Grandmaster of Sales Ninja, one of Malaysia’s

most successful sales training company.

As Asia's #1 sales solutions company, The Sales Ninja Group is the leader in helping

small-medium, listed and global companies transform their sales team into the

special forces of sales people known as Sales Ninjas. Sales Ninjas have to undergo

special trainings for special missions, the mission is sales and Sales Ninjas don’t fail

the mission.

He’s also the shareholder of Amazing Momentum Capital Sdn Bhd, a company that

invests in land, build and sell of properties, Aspire Entrepreneurs Holdings Sdn Bhd,

an investment company that invests in other businesses. Hanzo lives his life through

7 Fs: family, finance, friends, fitness, flying, food & fashion.

BACKGROUND

PROFESSIONAL SKILLS

Sales Ninja Grandmaster = Founder

Sales

ABOUT MR HANZO NG

Strategy

Training Leadership Coaching SpeakingMotivation Team Consulting

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Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

SALES MOTIVATION

SALES TRAINING

SALES LEADERSHIP

SALES MANAGEMENT

http://youtu.be/ecJATSscObs

http://youtu.be/YDwwj3OtiTk

http://youtu.be/QCu9baIMlUU

http://youtu.be/Elpy7y4fVTY

+ Sample trainings

+

+

+

+

SALES CONVENTIONS http://youtu.be/BZWZpNGG56k +

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Sales Ninja Training Sdn Bhdtel +603-5621 8700

mail@salesninja.asia www.salesninja.asia

SALES NINJA TACTICSh ow to n egot iate an d c los e th e d eal

W h e n : D e c 6 - 7 , 2 0 1 6 Tu e s - We d

Ti m e : 9 . 0 0 a m – 6 . 0 0 p m

W h e r e : S a l e s N i n j a Tr a i n i n g C e n t r e , S S 1 5 S u b a n g J a ya

P r i c e : R M 2 , 9 9 9 . 0 0 R M 1 , 9 9 9 p e r p a x

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Sales Ninja Training Sdn BhdUnit W-6-1, West Wing, 1st Floor, Subang Square,

Jalan SS15/4G, 47500 Subang Jaya, Selangor, Malaysiatel +603-5621 8700 fax +603-5621 8708 mail@salesninja.asia www.salesninja.asia

+ registration1: Register yourself online at:http://salesninja.asia/events/public-training-online-registration/

2: Or fill up this form, scan and email us mail@salesninja.asia or fax us 03 5621 8708

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