Embed Size (px)
Citation preview
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
SALES NINJA TACTICSh ow to n egot iate an d c los e th e d eal
W h e n : D e c 6 - 7 , 2 0 1 6 Tu e s - We dT i m e : 9 . 0 0 a m – 6 . 0 0 p m
W h e r e : S a l e s N i n j a Tr a i n i n g C e n t r e , S S 1 5 S u b a n g J a y aP r i c e : R M 2 , 9 9 9 . 0 0 R M 1 , 9 9 9 p e r p a x
TMTM
• Sales Ninja Tactics is a 2 days sales negotiation trainingthat focuses on training sellers to tackle extremely toughbuyer negotiations, persuade the buyer to get a betterdeal & close the sale.
• Issues to tackle in Tactics: Inability to tackle objections,discount too fast too soon, never sell value &differentiation, always ask boss for discount, weaknegotiation skills & always giving in to customer demands.
• Participants will be given a pre and post-test to ensuretheir learnings are measured before and after training.
Lots of activities thru games & role-plays to learn the
technical aspects of sales negotiation skills.
Training Feedbacks From Account Managers, Leaders and Entrepreneurs:
“Clear-cut analysis & method
to get the results are very useful.”
“Engaged with participants,entertaining, provide realistic
scenarios, take home value and
relatable.”
“Relevant and practical
hands-on strategies that
tackle various sales situations. Must attend for
all sales!”
+ introduction
100% scorers will be given prizes on day 2 and HR will
receive the summary report.
TMTM
Sales Ninja Tactics:Sales Negotiation & Closing
Issue:
Inability to tackle objections, discount too fast
too soon, never sell value and differentiation,
always ask boss for discount, weak negotiation
skills, always giving in to customer demands,
low closing ratios, lose deals to competitors.
Objective:
Improve negotiation skills
and sell at a higher price.
+ Key issues to tackle
2 days
TMTM
8 reasons to negotiate more effectively:1: higher margins.
2: protect your USP.3: increase brand value.
4: belief.5: you set an anchor.
6: you train the buyer.7: you end up transparent.
8: you are a Sales Ninja!
Sales Negotiation Basics
02
Fight: I win-You lose, aggressive.Flight: I lose-You win, passive.Freeze: I lose-You lose, stuck.Firm: I win-You win, assertive.
The Psychology Of Human Emotions
03
Centering – Martial Art Secret To Stay Strong, Calm and Assertive.Activity: participants will learn centering and how to apply it into sales negotiation situations.
Sales Negotiation Emotions Mastery
04
+ Day 1
I Love $ale$
SA L E S N I N JA TAC T I C Sh o w t o n e g o t i a t e a n d c l o s e t h e s a l e
Good deals vs bad deals.5 levels of emotions in
negotiations.Pressure is what makes sales
people say yes to all demands.
Sales Negotiation Emotions
01
9 am – 6 pm
TMTM
Participants will play a game where they need to sell and buy. The objective is to get what you want. Who wins?
The one that is Firm and Centered.
Negotiation Assessment
04
Learn warrior philosophies:Always plan before negotiation.
Be tough but nice.Focus on the results.
And many more…
Negotiation Mind-sets
05 06
Utilize techniques to tackle buyer tricks:Persuade then negotiate.
Separate the issues.Do trade-offs.
And many more…
Negotiation Tactics
07
Identify what buyers use:Buyer make threats.Buyer pressure us.
Buyer make promises.And many more…
Negotiation Tricks
+ Day 1SA L E S N I N JA TAC T I C S
h o w t o n e g o t i a t e a n d c l o s e t h e s a l e
Understand how to leverage on your power:Information is key to power.Need: pain and KPIs.Urgency: timing & priorities.Trust: differentiation and value.
Negotiation Power
07
9 am – 6 pm
TMTM
+ Day 2
03 Negotiation Role-plays
Participants will role-play various negotiation scenarios using the skills learned.
Participants will be given feedback for improvement.
Other participants will use a checklist to assess the seller’s negotiation role-play.
02 Negotiation Planning
Participants will plan their upcoming negotiation using the planner. This planner will serve as the basic guideline to all future negotiations as one of the biggest mistake in negotiation is not planning. Sellers love to only use experience to negotiate.
SA L E S N I N JA TAC T I C Sh o w t o n e g o t i a t e a n d c l o s e t h e s a l e
What is closing?Why buyers don’t buy?
Why sales people don’t close?Identifying buying signals.
Closing tactics:Direct close, assumptive close, summary close.
Negotiation Closing
01
Role-playing
9 am – 6 pm
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
+ resultsIslamic Bank Education DeveloperBank
HIGHEST sales record ever for the month!
Mindset transformation project that train almost
200 bankers. Batch by batch we motivated the bankers to achieve their targets. Home Financing did the best by breaking
their sales record.
HIGHEST sales record for Selangor region!
Nationwide achieved 2014 budget in Oct!
Achieved 110% target after the training!
RM 2,000,000.00++closed IN the training
itself!
Wealth management department sells unit trust, will writing and deposits. This is their
greatest achievement to date by getting trained and coached by Sales
Ninja for 1 whole year.
A challenging year for educational institutions with lots of competitors and changes. Sales Ninja was hired to boost their skillsets to convert more enquiries into students. A 1 year client, they are trained in phone skills,
mind skills, presentation skills, closing skills and
teamwork.
A Malaysian developer closed 2 deals during the
training itself. By using follow-up and closing skills, the participants
manage to secure appointment in the
training itself and close the sale the same day.
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
+ resultsManufacturer FMCG MLMRetail
65% Sales Increase!
Sales Ninja is currently running batches by
batches of this retailer with 500 sales people. First batch was tracked
for 3 months and achieved a phenomenal 65% sales increase after
the program.
Grew RM 30 Million in 1 year!
Targets Achieved! Licensing To 8 Countries!
Failed to achieve their revenue growth for
2014, they hired Sales Ninja for 1 year in 2015
doing trainings every month for 6 months and coachings for 4 months. It’s done with the same
resources of time, people and money.
Sales Ninja was hired to train this FMCG
company region by region to boost their sales for 2014. The
results was great and Sales Ninja was hired
again in 2015 to boost their regional sales
team’s energy, mindset and motivation.
A regional project that Sales Ninja won against. Client wants to license a
program where the training company will
design, deliver and license their internal
trainers from 8 countries to run. International
companies was called in to bid for this project but Sales Ninja emerged as
the sole winner.
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
+ clientsAutomotive Banks ConstructionAdvertising/Media
AstroDisplayMax
Media Prima
Borneo TechnicalCentury Batteries
Naza
Al RajhiBank Rakyat
Maybank
PJDCP MaltaSudut SwastaSyn Tai Hung
Government Healthcare IndustrialConsumer
ContinentalYeosYork
CGCCyberSecurity
MDEC
Novo NordiskPfizer
Preventive Healthcare
BASF Petronas ChemicalsIFM ElectronicsUMS Industries
ICT Logistics Office EquipmentInsurance
Berjaya SompoPrudential
Century SoftwareIngram Micro
Kompakar
Dimerco AsiaFM Global Logistics
Tasco
CanonFuji Xerox
Toshiba TEX
Retailers Telcos Training/EducationProperty Developers
GuocolandIskandarS P Setia
CourtsCrocs
Focus Point
DigiTime DotCom
Tune Talk
Fleming GulfKDUSEGI
A n d hundreds more…
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
An all-rounder - a top sales performer, a top sales manager, a top sales director, a
creative consultant, a hypnotic writer, a best-selling author, a martial artist, Mr.
Hanzo Ng is the founder, creator and Grandmaster of Sales Ninja, one of Malaysia’s
most successful sales training company.
As Asia's #1 sales solutions company, The Sales Ninja Group is the leader in helping
small-medium, listed and global companies transform their sales team into the
special forces of sales people known as Sales Ninjas. Sales Ninjas have to undergo
special trainings for special missions, the mission is sales and Sales Ninjas don’t fail
the mission.
He’s also the shareholder of Amazing Momentum Capital Sdn Bhd, a company that
invests in land, build and sell of properties, Aspire Entrepreneurs Holdings Sdn Bhd,
an investment company that invests in other businesses. Hanzo lives his life through
7 Fs: family, finance, friends, fitness, flying, food & fashion.
BACKGROUND
PROFESSIONAL SKILLS
Sales Ninja Grandmaster = Founder
Sales
ABOUT MR HANZO NG
Strategy
Training Leadership Coaching SpeakingMotivation Team Consulting
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
SALES MOTIVATION
SALES TRAINING
SALES LEADERSHIP
SALES MANAGEMENT
http://youtu.be/ecJATSscObs
http://youtu.be/YDwwj3OtiTk
http://youtu.be/QCu9baIMlUU
http://youtu.be/Elpy7y4fVTY
+ Sample trainings
+
+
+
+
SALES CONVENTIONS http://youtu.be/BZWZpNGG56k +
TMTM
Sales Ninja Training Sdn Bhdtel +603-5621 8700
[email protected] www.salesninja.asia
SALES NINJA TACTICSh ow to n egot iate an d c los e th e d eal
W h e n : D e c 6 - 7 , 2 0 1 6 Tu e s - We d
Ti m e : 9 . 0 0 a m – 6 . 0 0 p m
W h e r e : S a l e s N i n j a Tr a i n i n g C e n t r e , S S 1 5 S u b a n g J a ya
P r i c e : R M 2 , 9 9 9 . 0 0 R M 1 , 9 9 9 p e r p a x
TMTM
Sales Ninja Training Sdn BhdUnit W-6-1, West Wing, 1st Floor, Subang Square,
Jalan SS15/4G, 47500 Subang Jaya, Selangor, Malaysiatel +603-5621 8700 fax +603-5621 8708 [email protected] www.salesninja.asia
+ registration1: Register yourself online at:http://salesninja.asia/events/public-training-online-registration/
2: Or fill up this form, scan and email us [email protected] or fax us 03 5621 8708
Names Title Mobile Email
Company: Contact Person:
Address:
Title:
Direct Line:
