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Cultural Change for Successful Data Quality
Lindsay Masonlmason@ryde.nsw.gov.au
Ross Johnsonrjohnson@ryde.nsw.gov.au
29 March 2011
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SOutline
• Brief overview of City of Ryde
• Creating & Maintaining a Quality Focused Council
• Deciding on the Vision forCouncil – “Ryde 2021”
• Leading Organisational Changefor Data Quality
• Q & A, Discussion
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CITY OF RYDE
• 12 km NW of the Sydney CBD • Municipality of Ryde proclaimed in 1870• 103,000 residents living in 40 sq km area• Technology, education and shopping hubs• Major transport links (rail, bus, rivercat, roads)
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Top Ryde Town Centre - 1964
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Top Ryde Town Centre - 2011
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SCreating & Maintaining a Quality Focused Council
• Making data easily accessible and relevantto all staff via RydeMaps
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SCreating & Maintaining a Quality Focused Council
• Making data quality easily accessible and relevant to all staff via IFM Metadata
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SDeciding on the Vision for Council
• Community 20 year vision – “Ryde 2021”
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SLeading Organisational Change for
Data Quality
• Identifying key organisational datasets
• Assigning custodianship
• Fostering staff buy-in of data quality
• Regular training includes metadata
• Public access to metadata via IFM eMap
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Interactive billboards...
Citizens reporting issues to Councils by smartphones…
Public mapping…
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Q & A, Discussion
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