Revolution to Evolution of Site Strategic Technologies Manager, Enterprise Cyber Security Operations...

Revolution to Evolution of Site

Strategic Technologies

Manager, Enterprise Cyber Security OperationsSavannah River Nuclear Solutions, LLC

April 2012

John Poe

2012 STIP Meeting

Revolution to Evolution of Site Strategic Technologies

• Revolution to Evolution in:

– Communications

– Applications

– Collaboration

– Service

– Critical Success Factors

Agenda

Communications

• More “W” – Wireless (area and within building)– Wi-Max (more area coverage)– Improved Site-wide Cellular Coverage

(Verizon)• More Speed

– 10gig Ethernet Switch

Applications• Fewer “Homegrown” Systems and more COTS

– BPMP – Oracle/PeopleSoft– BrassRing, Taleo

• Improve Productivity– Single Sign-on– HSPD-12 implementation

• Sunset Unproductive Applications– Analyze, Incorporate, Disintegrate

• Reduce Paper– Online procedures– Electronic Records– Drawings

Collaboration• Less Travel time

– Video Conferencing– Audio Conferencing – via Global Crossing– Lotus Notes Sametime

• Unfettered Internet Access– Citrix Open Internet– Green Network Drops

• Knowledge Sharing– Lambda Rail (Lab Collaboration)– Beginnings of “Cloud” Considerations

Services• Service Catalog with Preferred Vendor

– All IT requests in one place– Services include Hardware, Software, Peripherals, etc.– SHI eCatalog integration with existing PeopleSoft

Supply Chain Management

• Customer Focus– Understanding the Customers’ Needs and Proving IT

Value– Integrate Solutions by Thinking Globally

SRNS General User Progression

Technology FY09 FY10 FY11 FY12

Collaboration Email (Notes 6) +IM, +Presence+Notes 8.5.1

+Virtual Meetings+Videoconferencing

+Alfresco Share Areas+Team web sites

Communication Desk Phone +VOIP+Compete contract +New M&O contract +Improved operations

Teleconferencing Limited site system +Additional ports +Commercial services +Expanded use

Desktop Windows XP, Office XP, Acrobat 6, FMP 6

+Acrobat 9, +FileMaker Pro 10

+Windows 7, +Office 2010

+Enterprise Content Management

Intranet ShRINE +InSite+Web Content Mgmt+Publishing templates/standards

+Web Apps More Pervasive

Internet Requires explicit ID +Limited personal use +URL categories+Open internet

+Webinars+Training

Portals None +CEO, VP Portals +Personal/Project/Team +Executive Analytics

ApplicationsIBARS, PCS, TAC, ICTS, CAP, BI*Query – all obsolete

+Award BPMP+Taleo, Brass Ring, COBRA

+BPMP General Ledger +BPMP Supply Chain

Security Many passwordsAverage 5 logins

+Enterprise Single Sign-On

+Enterprise Single Sign-On+Average 2 logins

+HSPD-12 PIV Card Readers for Computer Access

8

SRNS Field Worker ProgressionTechnology FY09 FY10 FY11 FY12

Communication Pagers + UHF Radios + Cell Phones/BB + VHF Radios

Pagers + UHF Radios + Cell Phones/BB + VHF Radios

Pagers + UHF Radios + Cell Phones/BB + VHF Radios

Unified Communications:+Minimize devices+Applications+Push-to-talk

Cell Phones Poor Coverage +In-building signal+Improved coverage/higher data speeds

BlackberriesCumbersomeNetwork Password

+Simplified password, +Longer time outs

+Instant messaging+GPS tracking

Remote Access +Laptop encryption VPN (gov’t PC)

+Citrix Remote Access (Home PC)

+Telecommuting evaluation

+Telecommuting (reduce office space)

Wireless None+Wi-max to R Area+Wi-fi in N Warehouses

+Wi-fi - expand sites/buildings+Mobile Wireless Towers

+Cell phone wireless across the site for data

Procedures & Forms Multiple, disparate systems +Single Procedure System +Form Automation & Standardization

+Automated Procedures & Forms in the Field

Mobile Computing (Laptop/Tablet/PDA) Limited, sync up required +GPS, On-site Wireless +Air Cards, GPS, bar

codes +RFID

Data CollectionManual walkdowns & data entry+Duplicate data entry

Mobile computingSome automated field data entry

Automated data entryIntegrating mobile/wireless

Wireless instrumentationReal-time mobile computing

SRNS Researcher Environment Progression

Technology FY09 FY10 FY11 FY12

CollaborationLimited infrastructure to enable external collaboration

+Introduction of Instant Messaging

+Host & attend web audio/video conferences with external entities+Internal Sametime meetings

+Collaborative work environments configured/ dismantled as needed (virtual cloud) for research

NetworkNo “open” networkSignificant speed and access limitations

+Limited Internet personal use

+Open internet access from SRNL desktops+Pilot iPhones, IPads, or Android-based applications

+Wireless instrumentation+Telecommuting+GPU Computing

High Performance Computing (HPC)

HPC Infrastructure needs upgrade/dedicated facility

+Ability to utilize HPC at other locations

Social Networking Prohibited +Discussions begin; pilot limited usage

+Research-related “Portals” and “Wikis”

+Pervasive social networking with the DOE & university research communities

External Internet Connectivity

Filtered, limited, lower speed

+Improved internet access+Lambda Rail proposal

+High speed Lambda Rail & Internet 2 connectivity funding request+Order of magnitude speed improvement

+High speed Lambda Rail & Internet 2 connectivity to other DOE sites, Labs & Universities+Redundant connectivity

“Home-grown” PIN authentication for every app

Active Directory authentication for many apps

Single sign-on

From 28 Passwords to 2From Many Passwords to Few

iDevices: From Basic Phone to iPhone/iPad

Basic e-mail and phone services provided on cell phones and BlackBerry

devices

Powerful handheld device with:camera enabled; GPS; relaxed

password rules; open Internet access; modified device locking; text messaging;

Bluetooth; BlackBerry maps; on-site peripheral availability

iDevices coming into the mainstream

From Wired To Wireless

Compute power limited to wired solutions

Wi-Max prepositioned for future missionSecure Wifi in place

Wi-Max technology in selected areasBenefits• Improved availability

and responsiveness• Reduced Travel Time• Reduced Fleet Usage• Improved worker productivity

Ad hoc legacy communication methods: phone, e-mail, in-person

Sametime meetings with true collaboration

Sametime instant messagingand presence awareness

From Isolation to CollaborationFrom Isolation to Collaboration

Little to no in-building cellular coverage

Increased in-building cellular coverage

Increased sitewide cellular coverage

From No Coverage to Coverage

Five Key Focus Areas for IT

1. Run and support IT assets safely, securely, reliably and efficiently

2. Improve reliability, the transparency of IT costs, and our overall project planning, prioritization and execution capabilities

3. Deliver the critical few IT Investment Strategy initiatives with excellence

4. Sustain the value of these investments through effective support and an improved ability to extract the intended value

5. Shape the IT vision and strategy aligned with business, and set priorities for Information Technology at SRS

Critical Success Factors of Evolution

Senior ExecutiveOwnership & Involvement

CIO Stewardship

Key Stakeholder Involvement

Secure Behavioral ChangeManagement resources

Focus the Effort onBusiness Capability Gapsvs. IT Projects

AlignedBusiness & IT

Strategies