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Juan Francisco Delgado Morales
Presidente de la Asociación Comunidad
Redes Telecentros
DG Consorcio Fernando de los Ríos
http://facebook.com/juanfradelgado @juanfradelgado
]Main Mission:
Join together and create a network with all the organizations whose efforts are focussed
on the creation, promotion and maintenance of public Internet access centers, to promote
the Information Society innovating in the public access to Information and Communication
Technology (I.C.T.), carrying out this work as a community service.
CAPACITY,
PERMEABILITY,
CAPILLARITY
6400 Rural Villages have
telecentres
8,000 Telecentres
3,000 Dinamizador@s
(Telecentres Managers or
Dynamizers)
3.500.000 Active
participants
6 millions collaborators
Broadband Internet access
50.000 High performance
equipments
Spain is Asociation
Strategic Objectives I [Action Plan 2010 – 2014]
1.-Become the Community Association Network of
Telecentres, as a national benchmark in the use of
ICT for the socioeconomic transformation of the
territory and the citizens.
2.-Promote the telecenters as social innovation
spaces, where people can generate their own new
opportunities in economic and social development.
Strategic Objectives II [Action Plan 2010 – 2014]
3-Promote actions to strengthen the services
provided in the telecentres, aimed at citizens, SMEs
and freelances to accelerate the incorporation of all
of them to the Information and Knowledge Society.
4.-Bring out the importance of one of the most
important asset we have in the telecenters, the
promoters and dynamization agents.
Strategic Objectives III [Action Plan 2010 – 2014]
5.- To encourage the exchange of public strategies
and successful experiences and best practices at
international level between the partners of the
Community Association Network of Telecentres.
6.- Provide methods and means to stimulate
creativity and innovation for their social and
economic progress.
Intended [Action Plan 2010 - 2014]
Our strategy is embedded in the European Digital Agenda, notably:
Digital Single Market
Trust and Security (Especially for children)
Very Fast Internet (Example: Cell Broadband in Andalusia)
Research and innovation (Open Social innovation)
Enhancing e-skills (Personal Learning Environments)
ICT for Social Challenges (For example: Promoting self-dependent
individuals, and environmental sustainability)
The actions are aimed at:
Policy makers and technical partners. (Government and
Administration)
Policy makers and technicians from related entities.
(Government and Administration)
Coordinators and managers of telecentres.
Associations and interest groups.
Entrepreneurs and SMEs.
General public.
Action Lines I [Action Plan 2010 - 2014]
1.1.-Strengthening institutional role and
visualization
1.2.-Leadership on issues related to the Information
Society in our country.
2.1.- Generating socially innovative initiatives.
2.2.-Promoting digital inclusion actions.
Action Lines II [Action Plan 2010 - 2014]
• 3.- Strengthening of initiatives for entrepreneurs and innovation
activities in the I.C.T. sector.
• 4.- Training and Education for all network operators.a) Establish guidelines for training activities, the result of assessment
methodologies and programs carried out successfully. Focused on adapting them
for each group with an outline of activities necessary for the achievement of
objectives, considering possible threats and barriers.
b) Leading strategic alliances with foundations, associations or entities which are
developing digital inclusion actions for citizens or autonomous technological
awareness and SMEs, to align efforts and reuse experiences.
c) Creating a forum with entrepreneurs, SMEs and microtechnology.
d) Analysis of means and channels for contents exploitation.
Action Lines III [Action Plan 2010 - 2014]
4.- Training and education for all network operators. (Cont)
a) Development and reuse methodologies, materials and contents,
involving a centralized resource for staff and regional training
programs.
b) Types and themes, structures and formats for content tailored to
recipients.
c) Use cases to create useful content, practical, approachable and
reusable (creative commons).
d) Common patterns of learning and self-learning training. Itineraries,
modules and learning scheme.
Action Lines IV [Action Plan 2010 - 2014]
• 5.- Implementation of mechanisms and methodologies for
Knowledge Transfer communication.
Evolution communication platform. Collaborative platform. 2.0
Barnetegui technology - Mayors
Relaunch of the working groups already established and creation of new
groups. Interact with the training activities.
6.1.- Launching Workshops, seminars and related events
and collaboration with organizations and with the I.C.T.
(International Congress, National Meetings, Seminars,
etc.)
Action Lines V [Action Plan 2010 - 2014]
6.2.- Preparation of a diagnosis of the reality of telecentres
nationwide
6.3.-Proposed Quality Models
6.4.-Search and proposals for a sustainable model of Telecentre
6.5.-Development of innovative actions proposed by the
partners
New proposals for a new stage ...
New hopes for a new time.
"There is a driving force more powerful than steam, electricity
and nuclear power: the will." Albert Einstein
2004 2006 2008 2010 2012 2014 2016 2018 2020 20220
20
40
60
80
100
120
D e v e lo p m e n t in d ic a t o r s - S o c ia l t r a n s f o r m a t io n o f T e le c e n t r e s
The new Telecentres as
social spaces to:
Implement projects
participate
think write
share
A Network Andalusia: of 610,000 persons and 890 centers
Wikanda(39.772
articulos)
MicroBlogs
Guadalinfo(2,139 followers)
Slide Sharing(621
presentatciones)
Blogs(750 blogs)
(5,166 post)
noticias 5,520
Social
Networks(5,437 amigos)
Photo
Sharing8,100 fotos
Canal
Guadalinfo43480 videos
700 proposals
municipalities
Social
Bookmarking(168 bookmarks)
610,000users
106,000 activities
6,5 millons visits
per month
*Datos desde Mayo 2009
*Incremento mensual medio del 10%
Objetivo: Incremento mensual 20%
2,000 Digital
volunteers
Transformed through the revitalization project:
KNOW PARTICIPATE INVOLVE
EMPOWERMENT AND TRAINING
STAGES OF LEARNING AND GROUP WORK
CONNECTION & NETWORKING
TRANSFER TO LAND
REPOSITORY OF BEST PRACTICES
•Strong Cooperation from the beginning with the
local territorial social agents, cooperation public-
private (“INTEREST GROUPS”), divided in three
groups:•Non Profit Organizations (NGOs),
•Private Companies, specially local SMEs, and
•Public Administrations. 2,336 groups in Andalusia., Oct 2010
•9 Wide Action Lines or “CHALLENGES”
proposed at a regional level to the territory:•Citizenship Participation.
•Digital and Social Inclusion.
•Entrepreneurs and Employment.
•Internationalization.
•Motivation to Change.
•Childhood.
•Andalusia’s Image.
•Social Corporate Responsibility.
•Innovation and Creativity.
•Free proposal of projects and iniciatives from
the “bottom” (territory) to the “top” (regional
managers), taking into account the needs and
socioeconomic profile of each local village.In this process the global network proposed a total of 24
CHALLENGES to be developed each one in the territory through
several projects.
Methodology
Methodology /2
•Professional Support to the „dynamizers‟ network in the
territory providing them with:
•Specific training about projects’ design and management.
•Tools to select and identify potential Project Leaders among the GUADALINFO
users in the territory.
•Motivation, Empowerment and Coaching sessions.
•Group and Brainstorming Sessions about projects.
•Connection and networking between similar challenges in different geographic
areas of our region.
•Support and assistance to promote the projects through the web 2.0 tools.
•Specific consultancy on demand to the projects.
•Suggestion of potential interesting alliances to reinforce each project.
780 Social Dynamizers: Key
Human Resources Change
•Creation of On Line Repositories of Projects (Top
Level), Best Practices (Intermediate level, a higher level
than an idea ), New Ideas Bank (baseline)
http://guadalinfo.es
•Promotion and Acknowledgment of the best
projects and practices in the Meetings, Events and
Encounters programmed, and the Community
Manager Team
Talent Training
Personal learning environments (motor behavior intelligence on the
training to suit each person)
Sistem NLP : NLP is all about how your mind works, how you form your
subjective experience and modeling excellence.
Catalog of training users
Personal learning environment
DynamizersCollaborative work
¿Have we obtained results? invested in human capital formation technology is a 2.5% increase 1%Every•
in GVA of the territory.
:areasurbantocomparedareasruralincohesionsocialandStructuring•
economics of equality.
.direct jobs and 6.000 indirect jobs 3.000thanmoreofCreation•
whereareasothertodifferentiallySpainininternettoaccessincreasedHave•
they are not implemented.
Recipe:handicapswithareasinservicesnewofprovisiontheenabledhasIt•
electronic appointment, eGovernment, etc.
.entrepreneursforopportunitiesnewcreatedHave•
differenttoespeciallycrisistheofimpacttheto"cushion"aasservedHave•
groups.
Living“ofresponsestrongato,innovationsocialofareastowardsMoving•
Labs”
Our experience, our diversity, our failures
(especially our failures) and our success
we share with Europe Telecentre
We learn from the rich experience of other European
countries. Learn from you all collaboratively build a
powerful network to help us make progress, to train people
to spot talent and help her out of the economic crisis by
helping our young people and entrepreneurs, social
groups disadvantaged.
We also want to serve as a bridge to Latin America
and its extraordinarily rich experience of Telecentres,
with Africa and the Middle East through the
experience of international cooperation with more
than 30 countries
Thanks
You racias
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