PDD: Project Management Today & Tomorrow Doug Forsell, PMP ® HomeNet Communications, Inc

PDD: Project Management Today & Tomorrow

Doug Forsell, PMP®

HomeNet Communications, Inc

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Project Management: Today & Tomorrow

I. Where are we today?

II. Why should we change?

III. Where do we want to be tomorrow?

IV. Who is involved?

V. How do we get there?

VI. When will we arrive?

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I. Where are we today?

Organization maturity– At what level does the organization’s

Capability Maturity Model (CMM) operate?– 51% reported ERP implementation

unsuccessful 1

– 61% reported failed IT projects2

Organization Culture– Identify the organization’s acceptance to the

rate of change.

1) Robbins-Gioia Survey 2) The KPMG Canada Survey

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I. Where are we today?

How did we get here? – Analyze changes in leadership, players, market

share/shifts, costs, or competition – Inventory current project processes– Operating on assumptions that are no longer

valid– Summarize the current situation

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II. Why Change

Encountered?– Conflict due to poor communication– Team unsure of roles & responsibilities– Do not understand why project management

provides a path for success– Required to justify timelines

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II. Why Change

Experiencing any of the following?– Budget overruns– Schedules not being met– Constant scope creep– Unhappy customers– Poor quality

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III. Where do we want to be tomorrow?

“Ability to deliver what was agreed upon. On time, on budget while ensuring exceptional customer satisfaction.”

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III. Where do we want to be tomorrow?

Benefits of PMI structured project management– Increased resource utilization

– Forecast budget $$$ with confidence

– Accomplish more work over the same period

– Complete work as scheduled

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III. Where do we want to be tomorrow?

Understanding Project Management– The foundation of PMI structured project management

is derived from empirical knowledge and utilizes traditional practices widely accepted and applied

– Project management is the application of knowledge, skills, tools, and techniques to achieve project requirements.

– Project management is accomplished through the use of the processes: initiating, planning, executing, controlling, and closing.

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III. Where do we want to be tomorrow?

Understanding a Project– A project is unique, temporary, and consists of

progressive steps toward closure– Operations are ongoing & repetitive

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IV. Who is involved?

Roles & Responsibilities– Define at beginning of project– Ensure acceptance of R&R

Engage All Stakeholders– Stakeholder: Anyone with a vested interest the outcome

of the project. State expectations about resources allocated to

project

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V. How do we get there?

There are many ways to complete the work, but there is only one way to be successful… the right way!

Follow established guidelines / industry proven practices– PMI® (Project Management Institute) – PMP® (Project Management Professional)– CMM (Capability Maturity Model)

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V. How do we get there?

Create a clear vision statement of project management for the company– e.g. “Ability to deliver what was agreed upon.

On time, on budget while ensuring exceptional customer satisfaction while enabling the most efficient use of resources”

Define practical short & long-term objectives for implementation of a project management approach

Essence of Project Management

Cost Schedule

Scope

Essence of Project Management

Cost Schedule

Scope

Customer & Quality

Essence of Project Management

Schedule

Con

trol

Con

trol

ExecutionExecution

Pla

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ing

Pla

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ing

InitiationInitiation

Closure

Closure

Scope

Con

trol

Con

trol

ExecutionExecution

Pla

nn

ing

Pla

nn

ing

InitiationInitiation

Closure

Closure

Cost

Con

trol

Con

trol

ExecutionExecution

Pla

nn

ing

Pla

nn

ing

InitiationInitiation

Closure

Closure

Customer & Quality

Essence of Project Management

Cost Schedule

Scope

Customer & Quality

Pragmatism

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V. How do we get there?

Requirements Definition (Scope)– Technology requirements

– Personnel requirements

– Resource requirements

External requirements– Products/services/technology required for

purchase from outside company

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V. How do we get there?

Requirements Definition (Scope)– Capture requirements in three stages

• Project Proposal 10,000ft

• High-Level Definition 1000ft

• Low/Detail-Level Definition 1ft

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V. How do we get there?

Schedule– Determine the phases of the project– Determine a representative for each phase– Determine beginning, middle, & end of each

phase– Set check points for each phase

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V. How do we get there?

Schedule– High-level schedule milestones

Jan Feb Mar Apr May Jun July Sep Oct Nov Dec

Phase 1Phase 1

Phase 2Phase 2

Phase 3Phase 3

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V. How do we get there?

Compose a financial plan:– Financial model with assumptions– Capital resources– Human resources– Time– Highlight financial benefits

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V. How do we get there?

Identify roadblocks of project management– Isolate issues needing short-term resolution– Isolate issues needing long-term resolution– State consequences of decision delay– Obtain upper management support– If seeking funding, state why

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V. How do we get there?

Establish a Reporting Plan– High-level overview of progress against

schedule• Ahead in what areas

• On-track in what areas

• Behind in what areas

– Unexpected delays or issues– Financial data

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V. How do we get there?

Define goals Define objectives (S.M.A.R.T.)

– Specific, Measurable, Attainable, Realistic, Time-based

Hold a kickoff meeting Develop project plan

– Communication plan

Identify risks of project Determine risk mitigation strategy

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V. How do we get there?

Project Closure– Host meeting– Identify what worked and what did not– Request attendees to be candid– Record lessons learned (scribe) – Turn over meeting to neutral facilitator & leave

room

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VI. When will we arrive?

Journey, not a destination Following structured processes evolves the

organization to a higher CMM level Each project implementation is a stepping stone

towards improved project management Project management approach is proven over time

through results. Projects will be on time & on budget.

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Next Steps

Educate yourself about project management- Join PMI®- Attend PMI® monthly chapter meetings- Become PMP® certified- Read project management publications

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Next Steps

Educate your company about Project Mgmt- Discuss advantages with management- Publish information in company newsletter- Host user groups- Host meetings discussing project management

www.pmi.org

www.pmi-honoluluchapter.org

FOR MORE INFO...

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Questions

Doug Forsell– dforsell@homenet-usa.com