P RODUCT P LANNING AND D EVELOPMENT Marketing Co-Op

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PRODUCT PRODUCT PLANNING AND PLANNING AND DEVELOPMENTDEVELOPMENT

Marketing Co-Op

PRODUCT PLANNINGPRODUCT PLANNINGMaking decisions about features that

are needed to sell a business’s products, services or ideas

Product FeaturesProduct Features

Packaging

Labeling

Branding

Services

Warranties

PRODUCT PRODUCT PLANNINGPLANNING

Allows a business to Coordinate existing products and

features Add new products Delete products that are no longer

attracting customers

PRODUCT MIXPRODUCT MIX

KRAFT Company:KRAFT Company: Kraft

Kool-Aid

Nabisco

Maxwell House

Oscar Mayer

Post Cereal products

All the different products that a company makes or sells

PRODUCT MIX PRODUCT MIX ANOTHER EXAMPLEANOTHER EXAMPLE

SC Johnson

PRODUCT MIX PRODUCT MIX ANOTHER EXAMPLEANOTHER EXAMPLE

Procter and GambleProcter and Gamble

PRODUCT MIXPRODUCT MIXTo determine a company’s product

mix, a business needs to identify: Its target market Its competitors The image it wants to project

The product mix must be The product mix must be periodically reviewed to determine periodically reviewed to determine if products need to be expanded, if products need to be expanded, modified, decreased, or eliminatedmodified, decreased, or eliminated

PRODUCT LINESPRODUCT LINESProduct line – a group of closely related

products sold by a business

PRODUCT ITEMSPRODUCT ITEMS

Product item – a specific model, brand, or size of a product within a product line

PRODUCT WIDTH PRODUCT WIDTH AND DEPTHAND DEPTHThe width and depth of a

company’s product offerings defines the product mixproduct mix

PRODUCT WIDTHPRODUCT WIDTHThe number of different product lines

sold by one manufacturer

Product DepthProduct DepthThe number of product items

within each specific product lineFrom one brand name

GILLETTE PRODUCT MIX GILLETTE PRODUCT MIX WIDTH VS. DEPTHWIDTH VS. DEPTH

Oral CareOral Care Blades & Blades & RazorsRazors

Personal Personal CareCare

BatteriesBatteries ApplianceAppliancess

Width

Dep

th

PRODUCT MIX PRODUCT MIX STRATEGIESSTRATEGIES

Develop completely new products for existing lines

Drop existing product to allow room for new products

Expand or modify existing product lines

PRODUCT LIFE CYCLEPRODUCT LIFE CYCLE A representation of the stages that a

product goes through during its life

There are 4 stages of the life cycle

Introduction

Growth

Maturity

Decline

PRODUCT LIFE CYCLEPRODUCT LIFE CYCLEDollarsDollars

TimeTime

Profit

Sales

IntroductionIntroduction

GrowthGrowth

MaturityMaturity

DeclineDecline

ObsoleteObsolete

MANAGING THE MANAGING THE INTRODUCTIONINTRODUCTION

Company is focused on

Promotion and Production

Getting the customers attention

Building sales and customer awareness

Costs in this stage are high, therefore

this is the least profitable stage

MANAGING THE MANAGING THE GROWTHGROWTH

There is an increase in sales and profits

Most of the target market knows about and

buys the product

Company now focuses on

Customer satisfaction

Competing with rival companies

MANAGING THE MANAGING THE MATURITYMATURITY

Sales level off and slow down

More competition exists

Most of target market owns the product

Company starts to think of ways to improve

the product

DEVELOPING EXISTING DEVELOPING EXISTING PRODUCTSPRODUCTS

Companies constantly evaluate their product mix to see if they can further expand their product lines or modify existing products to keep them from moving into the decline stage.

Helps to reach new markets and increase overall sales

Can be very expensive Can be very expensive Increased inventoryMore promotionAdditional storage and distribution

LINE EXTENSIONSLINE EXTENSIONSIntroducing new product items, or services to meet customer needs

PRODUCT PRODUCT MODIFICATIONSMODIFICATIONS

An alteration in a company’s existing products

MANAGING THE MANAGING THE DECLINEDECLINE

Sales fall and there is profit loss

Ways to keep the product alive

Sell or license the product

Recommit to the product line – try to increase

advertising and promotion

Discount the product

Regionalize the product – sell only in areas with

strong customer loyalty

Modernize or alter the product

Delete the product from the line

DELETING A DELETING A PRODUCTPRODUCT

There are several reasons why a company may decide to eliminate a product item or line Obsolescence Loss of Appeal Change in company objective Replacement with new products Lack of profit Conflict with other products in

the line

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