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NSC/ OSHA /AIRLINES NSC/ OSHA /AIRLINES
Ergonomics AllianceErgonomics Alliance
National Safety Congress Plenary SessionNational Safety Congress Plenary Session
September 21, 2005 Orlando, FLSeptember 21, 2005 Orlando, FL
1:30 1:30 -- 3:00 3:00
PresentersPresenters
►► Ray Ray McClearyMcCleary -- US AirwaysUS Airways
►► Kim McDaniel Kim McDaniel -- SouthwestSouthwest
►► Linda Christopherson Linda Christopherson -- America WestAmerica West
►► Lee Anne Jillings Lee Anne Jillings -- OSHAOSHA
►► Penny Prince Penny Prince -- American AirlinesAmerican Airlines
The History of Ergonomics In The History of Ergonomics In
AviationAviation
Baggage Handling Process Baggage Handling Process
50 years ago50 years ago
Baggage Handling ProcessBaggage Handling Process
50 years ago50 years ago
►►Carts and tugsCarts and tugs
►►BeltloadersBeltloaders
►►Conveyor SystemsConveyor Systems
Baggage Handling ProcessBaggage Handling Process
TodayToday
Baggage Handling ProcessBaggage Handling Process
TodayToday
►►Carts and tugsCarts and tugs
►►BeltloadersBeltloaders
►►Conveyor systemsConveyor systems
Human Transfer pointsHuman Transfer points
►►From Ticket counter to conveyorFrom Ticket counter to conveyor
►►From Conveyor to Bag cartFrom Conveyor to Bag cart
►►From cart to From cart to BeltloaderBeltloader
►►From From beltloaderbeltloader to aircraft binto aircraft bin
►►And reverse (ExceptionAnd reverse (Exception-- ticket counter)ticket counter)
0 2 4 6 8 10 12 14
Air Transportation, scheduled (451)
Lumber & wood products (24)
Basic steel products (331)
Manufacturing (2x)
Construction (15-17)
Ag, Forest & Fish (0x)
Heavy construction (16)
General bldg contractors (15)
Transportation & utilities (4x)
Wholesale & retail trade (5x)
PRIVATE INDUSTRY AVERAGE
Services (7x)
Mining (1x)
Chemicals & allied prod. (28)
Railroad Transportation (40)
Insurance & real estate (6x)
Industrial gases (2813)
Lost Workday Cases Cases without lost workdays
BLS 2002 Injury Rates per 100 full time employees, by Industry
Historical PerspectiveHistorical Perspective
►►Flight Safety is every airlineFlight Safety is every airline’’s highest s highest
priority priority
►►Ground Employee Safety not as recognizedGround Employee Safety not as recognized
►►FAA complianceFAA compliance
►►OSHA ????OSHA ????
Reduction in Airline Industry Reduction in Airline Industry
Average Recordable Injury RatesAverage Recordable Injury Rates
0
2
4
6
8
10
12
2002 2003 2004 2005 ytd
11.6
10.0 9.4 9.0
Source ATA member airline data share
OSHAOSHA’’s Missions Mission
Assure so far as possible every working Assure so far as possible every working
man and woman in the nation safe and man and woman in the nation safe and
healthful working conditions.healthful working conditions.
People at Work
The Alliance ProgramThe Alliance Program
►►Open to all groupsOpen to all groups
►►National, Regional, Area Office State Plan States AlliancesNational, Regional, Area Office State Plan States Alliances
Benefits of ParticipatingBenefits of Participating
►►Build a cooperative and trusting relationship with OSHABuild a cooperative and trusting relationship with OSHA
►►Network with other organizations committed to workplace safety aNetwork with other organizations committed to workplace safety and nd healthhealth
►►Leverage resources to maximize worker protectionLeverage resources to maximize worker protection
►►Gain recognition as proactive leaders in safety and health.Gain recognition as proactive leaders in safety and health.
Alliance Program GoalsAlliance Program Goals
OSHA and the participating organizations must OSHA and the participating organizations must
define, implement, and meet a set of shortdefine, implement, and meet a set of short-- and and
longlong--term goals that fall into three categories:term goals that fall into three categories:
�� Training and educationTraining and education
�� Outreach and communicationOutreach and communication
�� Promoting the national dialogue on workplace Promoting the national dialogue on workplace
safety and healthsafety and health
WhoWho’’s Entering Alliances?s Entering Alliances?
And many othersAnd many othersAnd many othersAnd many othersAnd many othersAnd many othersAnd many othersAnd many others……………………��National Federation of National Federation of Independent BusinessIndependent Business��IWLA, the Association for Logistics IWLA, the Association for Logistics OutsourcingOutsourcing��Airline AllianceAirline Alliance
Labor UnionsLabor UnionsLabor UnionsLabor UnionsLabor UnionsLabor UnionsLabor UnionsLabor Unions��The Roadway Work Zone Safety and The Roadway Work Zone Safety and Health Coalition (International Union of Health Coalition (International Union of Operating Engineers, LaborersOperating Engineers, Laborers’’International Union of North America)International Union of North America)��International Brotherhood of Electrical International Brotherhood of Electrical WorkersWorkers
FaithFaithFaithFaithFaithFaithFaithFaith--------based and Community based and Community based and Community based and Community based and Community based and Community based and Community based and Community OrganizationsOrganizationsOrganizationsOrganizationsOrganizationsOrganizationsOrganizationsOrganizations��Community Action for Social AffairsCommunity Action for Social Affairs��NY State Alliance Boys and Girls NY State Alliance Boys and Girls ClubsClubs��Center for Job ReadinessCenter for Job Readiness
Government AgenciesGovernment AgenciesGovernment AgenciesGovernment AgenciesGovernment AgenciesGovernment AgenciesGovernment AgenciesGovernment Agencies��US EPA (The Reactives Alliance)US EPA (The Reactives Alliance)��NIOSH (The Roadway Work Zone NIOSH (The Roadway Work Zone Safety & Health Coalition; National Safety & Health Coalition; National Wooden Pallet & Container Wooden Pallet & Container Association)Association)��Internal Revenue ServiceInternal Revenue Service��State Consultation ProjectsState Consultation Projects
AcademiaAcademiaAcademiaAcademiaAcademiaAcademiaAcademiaAcademia��Ctr. For Business and Public Policy, Ctr. For Business and Public Policy, McDonough School of Business, McDonough School of Business, Georgetown UniversityGeorgetown University��Mt. Sinai School of MedicineMt. Sinai School of Medicine
MaritimeMaritimeMaritimeMaritimeMaritimeMaritimeMaritimeMaritime►►Shipbuilders Council of AmericaShipbuilders Council of America►►US Coast Guard Marine Safety US Coast Guard Marine Safety OfficeOffice►►American Shipbuilding AssociationAmerican Shipbuilding Association►►National Shipbuilding Research National Shipbuilding Research ProgramProgram
Professional SocietiesProfessional SocietiesProfessional SocietiesProfessional SocietiesProfessional SocietiesProfessional SocietiesProfessional SocietiesProfessional Societies►►Association of Occupational Association of Occupational Health ProfessionalsHealth Professionals►►Board of Certified Safety Board of Certified Safety ProfessionalsProfessionals►►National Hearing Conservation National Hearing Conservation AssociationAssociation►►Society for Chemical Hazard Society for Chemical Hazard CommunicationCommunication►►American Industrial Hygienists American Industrial Hygienists AssociationAssociation►►American Society of Safety American Society of Safety EngineersEngineers
ConstructionConstructionConstructionConstructionConstructionConstructionConstructionConstruction��Construction Management Association Construction Management Association of Americaof America��National Association of Home BuildersNational Association of Home Builders��Construction Institute of the American Construction Institute of the American Society of Civil EngineersSociety of Civil Engineers��National Electrical Contractors National Electrical Contractors AssociationAssociation��Sealant Waterproofing Restoration Sealant Waterproofing Restoration InstituteInstitute��Washington Washington GrodupGrodup IntInt’’ll
General IndustryGeneral IndustryGeneral IndustryGeneral IndustryGeneral IndustryGeneral IndustryGeneral IndustryGeneral Industry��Industrial Truck AssociationIndustrial Truck Association��Society of the Plastics IndustrySociety of the Plastics Industry��American Apparel and Footwear American Apparel and Footwear AssociationAssociation��American Foundry SocietyAmerican Foundry Society��Coordinating Committee for Coordinating Committee for Automotive RepairAutomotive Repair��National Wooden Pallet & Container National Wooden Pallet & Container AssociationAssociation��Independent Lubricant Manufacturers Independent Lubricant Manufacturers AssociationAssociation��Graphic Arts CoalitionGraphic Arts Coalition
Airlines Alliance Major MilestonesAirlines Alliance Major Milestones
►►November 12, 2002 November 12, 2002 -- Alliance SignedAlliance Signed
►►December 18, 2002 December 18, 2002 -- KickKick--off Meetingoff Meeting
►►June 4, 2003 June 4, 2003 -- VPP Presentation VPP Presentation
►►September 10, 2003 September 10, 2003 -- NSC PresentationNSC Presentation
►►October 2003 October 2003 -- Group Performance AppraisalGroup Performance Appraisal
►►March 23, 2004 March 23, 2004 -- Implementation Team Implementation Team MeetingMeeting
►►April 21, 2004 April 21, 2004 -- Alliance Renewal SignedAlliance Renewal Signed
►►July 29, 2004 July 29, 2004 -- Implementation Team Implementation Team MeetingMeeting
►►September 14, 2004 September 14, 2004 -- NSC PresentationNSC Presentation
Airlines Alliance Ongoing VisionAirlines Alliance Ongoing Vision
•• Communicate with and educate interested Communicate with and educate interested partiesparties
•• Continually reContinually re--evaluate and prioritizeevaluate and prioritize
•• Identify additional safety and health issues Identify additional safety and health issues to address in the aviation industryto address in the aviation industry
•• Transfer and exchange knowledge with other Transfer and exchange knowledge with other areas of the transportation industryareas of the transportation industry
•• Expand awareness of the Alliance worldExpand awareness of the Alliance world--widewide
•• Continuous improvementContinuous improvement
Airline Industry AllianceAirline Industry Alliance
Benefits for OSHABenefits for OSHA
►►Meet OSHAMeet OSHA’’s Strategic Management Plans Strategic Management Plan
►►Gain airline industry expertise in the Gain airline industry expertise in the
development of compliance assistance toolsdevelopment of compliance assistance tools
►►Bridge relations with others in the Bridge relations with others in the
transportation industrytransportation industry
Looking Ahead: The Future of the Looking Ahead: The Future of the
Alliance ProgramAlliance Program
The Alliance Program Continues to GrowThe Alliance Program Continues to Grow
►►Building positive relationships among industry, Building positive relationships among industry, OSHA and government agenciesOSHA and government agencies
►►Developing, facilitating and expanding Developing, facilitating and expanding distribution of compliance assistance resourcesdistribution of compliance assistance resources
►►Increasing exposure, communication and Increasing exposure, communication and outreach through print and electronic media; outreach through print and electronic media; speeches and presentationsspeeches and presentations
PartnershipsPartnerships
Airlines Airlines
And And
Airport AuthoritiesAirport Authorities
Improving Improving
CommunicationCommunication��Existing equipment, pose ergonomic hazards Existing equipment, pose ergonomic hazards
such assuch as……
��Collection belts/conveyors at ticket counters:Collection belts/conveyors at ticket counters:
��Height of bag wells at ticket countersHeight of bag wells at ticket counters
�� too low or too hightoo low or too high
��Ticket counters, non adjustable and Ticket counters, non adjustable and
predetermined designpredetermined design
��Baggage makeBaggage make--up room beltsup room belts//Carousels:Carousels:
��Curbs, Rails, etc.Curbs, Rails, etc.
CommunicationCommunication
Airport Authority
Safety/ Ergonomics
Facilities/Properties
How do we communicate?How do we communicate?
►►Internal CommunicationInternal Communication
�� Safety/Ergo and P&FSafety/Ergo and P&F
�� Support Industry Guidelines Support Industry Guidelines
►►External CommunicationExternal Communication
�� Safety/Ergo and P&F and Airport AuthoritySafety/Ergo and P&F and Airport Authority
�� Regulatory Agencies and Airlines and Airport Regulatory Agencies and Airlines and Airport AuthorityAuthority
�� Airline Coalition Airline Coalition –– support industry guidelinessupport industry guidelines
The Real WorldThe Real World
►►Construction CostsConstruction Costs
►►General Injury/LD costs General Injury/LD costs –– back and back and
shoulder shoulder
►►Airport Authority ControlAirport Authority Control
�� In the next couple of slides, see alternative In the next couple of slides, see alternative
measures that we can take to improve the measures that we can take to improve the
working conditions for our Airline working conditions for our Airline
EmployeesEmployees……....
Ticket Counter/Lobby AreaTicket Counter/Lobby Area
►►Bagwell HeightsBagwell Heights
►►KiosksKiosks
►►TSA PositionsTSA Positions
BagroomsBagrooms
►►PBIPBI
►►MCOMCO
►►BURBUR
Training & EducationTraining & Education
eTooleTool
Baggage Handling Training Baggage Handling Training
ManualManual
MemberMember’’s Success Storiess Success Stories
Purpose:Purpose: Suggested ways to incorporate Suggested ways to incorporate
the Baggage Handling Training Manual the Baggage Handling Training Manual
into the OSHA eToolinto the OSHA eTool……
►►Link to the areas of the eTool that Link to the areas of the eTool that
indicate indicate ““See exercise & stretchingSee exercise & stretching”…”…
►►Link to the areas of the eTool that Link to the areas of the eTool that
indicate indicate ““See trainingSee training”…”…
►►Insert select wording from the training Insert select wording from the training
manual into the eToolmanual into the eTool……
Baggage Handling TrainingBaggage Handling Training
►►Injury PreventionInjury Prevention
�� Contributing Risk Factors for Contributing Risk Factors for MSDsMSDs
►►Safe Work PracticesSafe Work Practices
�� Principles of Body MechanicsPrinciples of Body Mechanics
�� Stretches and ExerciseStretches and Exercise
►►The Baggage Handling ProcessThe Baggage Handling Process
�� Proper Body Mechanics (task specific)Proper Body Mechanics (task specific)
�� Personal InterventionsPersonal Interventions
�� Use of EquipmentUse of Equipment
Functions to Be AnalyzedFunctions to Be Analyzed
►►Planeside Loading & Unloading Planeside Loading & Unloading -- 20032003
►►Ticket Counter Ticket Counter -- 20042004
►►BagroomBagroom (Make(Make--up Area) up Area) -- 20052005
►►Gate CheckGate Check--InIn
►►Baggage ClaimBaggage Claim
►►SkycapSkycap
►►Aircraft Cargo CompartmentsAircraft Cargo Compartments
The Baggage Handling ProcessThe Baggage Handling Process
►►Ticket CounterTicket Counter
�� manual, semimanual, semi--automated, automatedautomated, automated
�� (customer interaction, take(customer interaction, take--away belt, away belt,
baggage)baggage)
►►BagroomBagroom
�� automated belts (flat, carousel, double pier)automated belts (flat, carousel, double pier)
►►Planeside Loading & UnloadingPlaneside Loading & Unloading
�� manual, semimanual, semi--automated, automatedautomated, automated
�� (carts, containers, (carts, containers, beltloadersbeltloaders))
BagroomBagroom SectionSection
►►Double Pier BeltsDouble Pier Belts
�� Twisting while Lifting, Extended Reaches, Twisting while Lifting, Extended Reaches,
Lifting above Shoulder HeightLifting above Shoulder Height
►►Carousels & Incline BeltsCarousels & Incline Belts
�� Lifting away from Body, Extended Reaches, Lifting away from Body, Extended Reaches,
OneOne--Handed LiftHanded Lift
►►Flat BeltsFlat Belts
�� Forward Bending, OneForward Bending, One--Handed LiftHanded Lift
Twisting While LiftingTwisting While Lifting
►► HazardHazard --
�� Awkward PostureAwkward Posture
�� ForceForce
�� RepetitionRepetition
►► SolutionSolution --
�� Bend kneesBend knees
�� Pull object closerPull object closer
�� Brace bodyBrace body
Extended ReachesExtended Reaches
►► HazardHazard --
�� ForceForce
►► SolutionSolution --
�� Brace bodyBrace body
�� Pull object closerPull object closer
�� Position body directly in Position body directly in
front of objectfront of object
OneOne--Handed LiftHanded Lift
►► HazardHazard --
�� Awkward PostureAwkward Posture
�� Uneven StressUneven Stress
�� RepetitionRepetition
►► SolutionSolution --
�� Avoid lifting baggage by Avoid lifting baggage by
handleshandles
�� Use two hands even for Use two hands even for
lighter loadslighter loads
National DialogueNational Dialogue
LindaLinda
TechnologyTechnology
Technological AdvancementsTechnological Advancements
in Ergonomic Baggage Handlingin Ergonomic Baggage Handling
The The RampsnakeRampsnake
(Photo)(Photo)
Technological AdvancementsTechnological Advancements
in Ergonomic Baggage Handlingin Ergonomic Baggage Handling
VaculexVaculex vacuum assisted lifting aidvacuum assisted lifting aid
(Photo)(Photo)
Technological AdvancementsTechnological Advancements
in Ergonomic Baggage Handlingin Ergonomic Baggage Handling
The ChairThe Chair--trievertriever
(Photo)(Photo)
Technological AdvancementsTechnological Advancements
in Ergonomic Baggage Handlingin Ergonomic Baggage Handling
GrenzebachGrenzebach OneroOnero
Future GoalsFuture Goals
►►Training and EducationTraining and Education
�� Training Module Training Module ►►SkycapSkycap
►►Gate AreaGate Area
►►Outreach and CommunicationOutreach and Communication
�� Expand role of Interested PartiesExpand role of Interested Parties
►►National DialogueNational Dialogue
�� Industry WorkshopIndustry Workshop
�� NSC Status ReportNSC Status Report
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