View
221
Download
1
Category
Preview:
Citation preview
Kelly ServiceS iN MalaySia
Å Established in Malaysia since 1984, Kelly Services has 12 offices – strategically located for the convenience of our clients – they include Kuala Lumpur, Melaka, Penang, and Johor Bahru – and supported by a professional strength of 230.
The primary focus for Kelly Services in Malaysia is in providing General Recruitment Services; Contact Centre; and Specialist Recruitment Services which include Engineering Resources, Information Technology Resources, Financial Resources, and Corporate Professionals. In addition, we are also the market leader for Outsourcing and Consulting Services which is make available through the Kelly Outsourcing and Consulting Group (Kelly OCG).
Connect with us on Facebook, LinkedIn and Twitter.Visit www.kellyservices.com.my
2
Methodology: Salary figures included in the 2014/15 Malaysia Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals, within the network of Kelly Services Malaysia, with input from clients and the latest job placement data recorded on the database of Kelly Services Malaysia.
cONteNtS
SalarieS
3
Å We are pleased to present the Malaysia
Salary Guide 2014/15. The salary ranges in
this Guide are based on actual transactions
between employers and employees of Kelly
Services Malaysia and represent a reflection of
the marketplace.
57 years after achieving independence,
Malaysia has positively transformed itself into
one of the most progressive emerging markets
in Asia today. Powered by the Government’s
privatizations, liberalisation policies and
most recently, the Economic Transformation
Programme (ETP), Malaysia offers great
opportunities for local and international
investors to tap growth within the country and
across South East Asia (SEA).
It is not surprising that Malaysia’s economy
expanded at a faster pace of 6.4% in the
second quarter of 2014 (from April to June
2014) underpinned by strong growth in the
services and manufacturing sectors – exceeding
iNtrOductiON
forecasts of 5.8%. Going forward, the Malaysian
economy is expected to remain on a steady
growth path with Credit Suisse and Bank of
America Merrill Lynch upgrading their 2014
GDP growth forecasts for Malaysia to 5.9%
and 5.7%, respectively. Following this positive
economic growth in the first half of 2014,
employment prospects have improved with
stronger labour demand in various sectors of
the economy.
However as Malaysia braces itself from an
input-driven growth strategy to one which is
increasingly driven by knowledge, the local
talent required to advance the economic
transformation agenda must possess skills and
qualities to match industry requirements.
I’m also inclined to point out that while market-
driven salaries are crucial, it is only possible
for employers to attract and retain talented
employees by creating a meaningful employer-
of choice culture. I believe that whatever
industry an organisation is in and however
niche its products are, its employees continue
to be its biggest asset and advantage. They
are the ones that make the magic happen.
And the key is in employee engagement,
which is about learning how to retain, attract
and develop good talent. With Malaysia’s
economy experiencing exponential growth, this
prime market has no shortage of people to be
employed, but only a shortage of specialised
skills in the people.
On this note, I am proud to present the
Malaysia Salary Guide 2014/15 which offers
a detailed and in-depth look at our business
landscape, market insights and trends of
key industries that are currently driving the
nation’s economy. In return, I hope that the
Guide will serve as an additional tool for your
talent compensation planning. My team and
I are also readily available to assist you with
specific queries you may have on our sectors of
specialisations within Malaysia as you’ll
be able to see within this Guide. There are
many aspects which make an employee
productive; a competitive salary is one of them.
I hope that this effort of ours provides you that
crucial input.
KAMAL KARANTH A.
Managing Director
Kelly Services Malaysia & India
4
Å Malaysia’s economic growth for 2014
trumped the market with its gross domestic
product (GDP) accelerating faster than widely
expected. According to Bank Negara Malaysia
(BNM – the country’s Central Bank), Malaysia’s
economy for the 3 months to June grew 6.4%
(exceeding the central bank’s forecast range of
4.5%-5.5%), lifting Malaysia’s GDP growth to
6.3% for the first half of 2014 compared with
5.5% in the corresponding period last year.
Additionally, the country has been ranked by
several reputable organisations as amongst
the best places to do business in the world.
In this instance, the World Bank’s Doing
Business Report 2014 ranks Malaysia in the
sixth place against 185 economies across
the globe with particularly good scores
for getting credit (1st); protecting investors
(4th); and trading across borders (5th).
Within South East Asia (SEA), the country
is positively ranked as one of the top two
NatiONal Overview
countries to do business by the World
Economic Forum (WEF), the International
Institute of Management Development
and the Global Innovation Index 2013.
In addition, the pioneer Human Capital
Report 2013 produced by WEF ranks
Malaysia 22nd out of 122 economies
surveyed in terms of best performance by
a higher to middle-income nation in the
area of workforce and employment!
Multimedia Super Corridor (MSC) Malaysia is
estimated to provide 50,000 total jobs and
MYR$ 5.5bil investments by 2015 with cloud-
based computing services set to become the
next engine of growth. Additionally, several
conglomerates such as Huawei Technologies
(a leading global ICT solutions provider);
Halliburton (one of the world’s largest oil
field services companies); Ranbaxy
Laboratories (an Indian multinational
pharmaceutical company); and NTT
Communications (one of the top three
telecom companies in the Fortune Global
500 ranking) are already leveraging on
the country’s workforce opportunities.
However as Malaysia transforms itself from
an input-driven growth strategy to one
which is increasingly driven by knowledge,
the local talent required to advance
the economic transformation agenda
must possess skills and qualities to
match industry requirements.
Currently the skilled talent pool in Malaysia
is at 27 percent – far off from the estimated
requirement of 45 percent to meet the
national agenda of a high income nation
by 2020. Other compounding challenges
include low levels of students passing
English exams while much sought after
Mandarin-speaking local talent are being
incentivised to move out of the country.
This battle however can be easily won
as indicated by Kelly Services Malaysia’s
MSC Malaysia is estimated to provide 50,000 total jobs and MYR$ 5.5bil investments by 2015 with cloud-based computing services set to become the next engine of growth.
recent Global Workforce Index (KGWI)
survey on Career Development which
revealed that 64 percent of Malaysian
employees (respondents of the survey)
favoured skills over money and promotion!
To that end, Malaysia’s Institutions of Higher
Learning must adapt their curricula accordingly
with more emphasis on practical industry
experience since job trends will always
follow market-driven trends. Meanwhile
employers need to focus on up skilling
their employees to uphold the competitive
advantage for their organisations.
5
cONtact ceNtre: SalarieS
Overview
Contact Centre or previously more commonly known as
Call Centre is a flourishing industry segment in Malaysia.
Services rendered by contact centres are often engaged by
corporations of various sizes from small-medium enterprises
to large scale conglomerates including multinational
corporations. A multitude of industries ranging from
banking, insurance, manufacturing, automobiles, and
telecommunication, to electrical, electronics, information
technology, health care, and more are increasingly deploying
contact centres capabilities within their businesses as market
becomes competitive.
Malaysia is an ideal contact centre location contributed by
these factors:
i. Stable economic, political and general environment
ii. Strong supply of talent with Kuala Lumpur being the
convergent point for graduates in Malaysia
iii. Good infrastructure and development ensuring sustainability
iv. Favourable business environment
One of the biggest challenges facing the Contact Centre
industry in Malaysia is the availability of a ready pool of talent
who are able to communicate effectively in two in-demand
languages – English and Mandarin. While this is not yet at
a peak, globalisation and new technologies will inevitably
result in customers expecting oral competency in both these
languages to be a pre-requisite for talent in the Contact
Centre sector. In addition, oral skills in a few secondary foreign
languages such as Korean, Japanese, Thai, and Urdu are also
fast becoming a major plus. Currently, there is a mismatch
between demand and supply in this area.
6
cONtact ceNtre
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
Senior Operations Manager Diploma/Degree 4-6 10,000 15,000
Operations Manager Diploma/Degree 4-5 8,000 12,000
Client Account Manager Diploma/Degree 3-4 4,000 6,000
Quality Assurance Executive Diploma/Degree 2-3 3,000 4,500
Trainer Diploma/Degree 2-5 3,500 5,000
Team Leader/Team Manager Diploma/Degree 3-4 4,000 6,000
Service Desk Analyst Diploma/Degree 0-4 2,500 4,500
Workforce Management Analyst Diploma/Degree 2-3 3,000 5,000
Customer Service Executive SPM/Diploma/Degree 0-5 1,400 3,000
Telesales Consultant SPM/Diploma/Degree 2-3 1,600 2,500
Credit Collectors SPM/Diploma/Degree 1-3 1,600 2,200
Operation Analyst Centre Specialist Diploma/Degree 3-5 3,000 4,000
Real Time Floor Management Diploma/Degree 2-5 3,000 4,000
Inbound Sales Diploma/Degree 1-3 1,800 2,500
Service Request Analyst Diploma/Degree 1-3 2,500 3,200
Technical Helpdesk Support (Non-IT) SPM/Diploma/Degree 1-3 1,800 2,500
Technical Helpdesk Support (IT) Diploma/Degree 1-3 2,500 3,500
✪
✪
✪
✪
✪
✪
7
✪ Hot Job | Figures are base salary not including superannuation.
Overview
The Financial sector stands as one of the largest sectors in Malaysia with more than
300,000 people employed. This sector is made up by professionals in the Accounting,
Banking, Economics, Finance, Insurance and Statistics and Taxation sub-sectors. An
important industry for the country, it contributes up to 11 percent of the nation’s Gross
Domestic Product (GDP).
The role of the financial sector is envisioned to continue growing to be a key driver
and catalyst of Malaysia’s economic progression. This sector is projected to be more
competitive, dynamic, inclusive, diversified, and integrated, with the ability to offer
world class financial services, in terms of breadth, depth and quality to serve the needs
of Malaysia.
In tandem with this, Bank Negara Malaysia (BNM – the country’s central bank) has
prepared and is gradually implementing a blueprint in promoting Islamic Banking and
Finance and achieving 40 percent share of the domestic financing market. In fact, in the
field of Islamic Finance, Malaysia helms as the de facto captain globally. In less than a
decade from 2006 to 2013, the Malaysian “sukuk” listing already commands 63 percent of
the world sukuk market with a value of US$67 billion.
9
baNKiNg
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
baNKiNg
Relationship Manager Degree/Professional Degree/Masters 8 8,000 15,000
Business Intelligence Manager Degree/Masters 8 8,000 15,000
Investment Analyst Degree/Professional 5-10 8,000 19,000
Product Development Head Degree/Masters 5-10 8,000 18,000
Shariah Head Degree/Masters 5-10 8,000 21,000
Head Credit Risk Degree 8 8,000 18,000
Head Sales Diploma/Degree/Professional Degree/Masters 8 8,000 15,000
Head Merchant Diploma/Degree/Professional Degree/Masters 10 8,000 18,000
Senior Manager – Compliance Degree 5 9,000 15,000
Branch Manager Degree 5-6 5,500 12,000
Compliance Manager Degree 4-5 6,500 9,500
Risk Management Manager Degree 4-7 6,500 9,500
Fund Accountant Manager Degree 3-7 5,500 9,000
Relationship Manager Degree 3-5 4,000 7,500
Compliance Officer Degree 4-5 3,500 7,000
Assistant Branch Manager Degree 1-3 4,000 6,500
Credit Manager Degree 1-3 3,500 6,000
Treasury Officer Degree 4-5 3,500 6,500
Corporate Recovery Executive Degree 4-5 3,000 5,500
Credit Analyst Degree 4-5 3,500 7,500
Internal Auditor Degree 2-3 2,500 3,500
Personal Financial Consultant Degree 1-3 2,800 4,500
Sales Officer/Executive Diploma/Degree 0-1 2,300 4,500
Credit & Loans Officer Diploma/Degree 1-3 2,300 3,500
Management Trainee Diploma/Degree 0-1 2,500 3,200
Bank Clerk SPM/STPM 0-1 1,500 2,000
Bank Teller SPM/STPM 1-3 1,500 2,000
Loans Clerk SPM/STPM 1-3 1,500 2,000
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
10
✪ Hot Job | Figures are base salary not including superannuation.
fiNaNce
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
fiNaNce
Finance Manager Degree 6-7 8,500 13,000
Finance and Administrative Manager Post Graduate Diploma/Degree/Professional Degree/Masters 5 8,000 10,500
Internal Audit Manager Degree 5 10,000 14,000
Finance Manager – Investment Degree 5-7 8,000 12,000
Senior Accountant Diploma/Degree/ACCA/CIMA/ MACPA/CPA 6-7 8,000 12,000
Senior Auditor Degree/Professional Certificate 4-5 7,000 9,000
Accountant Degree/Professional Certificate 2-3 6,000 8,000
Claims Manager Diploma/Degree 4-5 5,500 7,500
Credit Control Manager Diploma/Degree 4-6 5,500 7,500
Accounts Payable Manager Degree 3-4 5,000 7,000
Cost Accountant Diploma/Degree/ACCA/CIMA/ MACPA/CPA 3-4 4,500 7,000
Financial Analyst Degree 3-4 6,000 7,500
Finance Executive LCCI Higher/Diploma/Professional Certificate 2-4 3,500 5,000
Team Leader – Accounts Diploma/Degree 3-4 4,000 6,500
Auditor Degree/Professional Certificate 2-3 3,500 6,000
Senior Accounts Executive LCCI Higher/Diploma/Professional Certificate 2-4 3,500 6,000
Accounts Executive LCCI Intermediate /Diploma/Professional Certificate 1-3 3,000 4,500
Underwriting Officer Diploma/Degree 1-3 2,800 4,000
Accounts Specialist (AP/AR) Diploma/Degree 1-2 2,500 4,000
Fund Accounting Executive Diploma/Degree 0-2 2,500 3,500
Credit Control Officer Diploma/Degree 2-4 2,800 4,500
Claims Officer Diploma/Degree 1-3 2,500 4,000
Payroll Officer SPM/LCCI 1-2 2,500 3,200
Audit Assistant Diploma/Degree 0-1 2,500 3,000
Accounts Assistant/Accounts Clerk SPM/Certificate/Diploma 1-2 2,000 2,800
Credit Control Assistant Diploma/Degree 1-2 2,000 2,800
✪
✪
✪
✪
✪
✪
✪
✪
✪
11
✪ Hot Job | Figures are base salary not including superannuation.
HuMaN reSOurceS
fuNctiON SuPPOrt
lOgiSticS & wareHOuSiNg
SaleS & MarKetiNg
cOrPOrate PrOfeSSiONalS: SalarieS
12
Overview
This year, the Malaysia Salary Guide 2014/15 combines the discipline of Human Resources
(HR), Function Support, Logistics & Warehousing, and Sales & Marketing as Corporate
Professionals. This categorisation reflects the nature of these professions which collectively
support the businesses of companies from administration to day-to-day activities. This
group is essential to Malaysia’s service driven economy.
When we speak of Corporate Professionals, there are two sub sectors which we cannot
afford to ignore – Human Resources and Sales and Marketing.
There is an increasing demand from employers in Malaysia for HR professionals with a
consultative background primarily for the implementation of strategic HR programs (as
opposed to engaging a consulting firm to do so). The roles in demand within HR in the
coming year are Talent Acquisition Managers; Compensation and Benefits Managers; and
Head of Human Resources amongst others.
Sales and Marketing, in the meantime, joins Information Technology (IT), Engineering, and
Banking and Finance as sectors in which employers in Malaysia are most likely to pay to
relocate their talents. Among the roles which will continue to be highly in-demand in Sales
and Marketing are National Sales Managers and Digital Marketing Managers with both
skill sets growing increasingly important as sales and technology become more integrated
with our everyday lives.
13
HuMaN reSOurceS
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
HuMaN reSOurceS
HR Director Degree/Professional Degree/Master >15 15,000 30,000
Senior HR Manager Diploma/Degree/Professional Degree/Master 7-10 8,000 18,000
Senior Recruitment Manager Diploma/Degree 7-10 10,000 15,000
HR Manager Degree 6-8 8,000 11,000
Talent Acquisition Manager Higher Diploma/Degree 6-8 8,000 10,000
Compensation and Benefits Manager Diploma/Degree 6-8 8,000 10,000
HR Manager Diploma/Degree 3-4 5,000 7,000
Recruitment Manager Diploma/Degree 3-4 5,000 7,000
Recruitment Specialist Diploma/Degree 2-3 3,000 5,000
Compensation and Benefits Specialist Diploma/Degree 2-3 3,000 4,500
HR Generalist Degree in HR or equivalent 2-3 3,500 4,500
HR Officer/Executive Diploma/Degree 2-3 3,000 4,500
Training Specialist Diploma/Degree 2-3 3,000 4,500
Recruitment Executive Diploma/Degree 2 2,500 3,500
Payroll Specialist STPM/Diploma 2-3 2,800 3,500
Payroll Assistant Certificate/Diploma 1-2 1,800 3,000
HR Assistant SPM/Diploma 1-2 2,000 3,000
✪
✪
✪
✪
✪
✪
✪
✪
14
✪ Hot Job | Figures are base salary not including superannuation.
fuNctiON SuPPOrt
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
fuNctiON SuPPOrt
Finance and Admin Manager (senior) Diploma/Degree/ACCA 8-10 10,000 16,000
Purchasing Manager Degree 6-8 8,000 11,000
Personal Assistant to CEO Diploma/Degree 8-10 6,500 9,000
Office Manager Diploma 4-6 6,000 7,500
Executive Secretary/Personal Assistant PSC Certificate/Diploma 3-5 4,000 7,000
Safety Officer Licensed Safety Officer 4-7 4,500 6,000
Administrator Diploma/Degree 3-5 3,500 5,000
Procurement Executive Degree 3-5 3,500 5,000
Purchasing Executive Degree 4-5 3,500 5,000
Litigation Paralegal Degree 2-4 3,500 5,000
Finance and Admin Executive Diploma/ Degree/ACCA 2-4 3,000 4,500
Document Controller Diploma/Degree 2-5 3,500 5,500
Secretary PSC/Diploma 2-3 3,500 5,000
Service Specialist Diploma/Degree 1-3 2,200 4,000
Project Administrator Diploma/Degree 1-3 2,200 3,500
Event Coordinator Diploma/Degree 1-3 2,200 4,000
Administrative Executive Diploma/Degree 2-3 2,200 3,500
Junior Secretary PSC 1-2 2,500 3,000
Order Processing Assistant SPM/Diploma 1-2 1,800 2,500
Customer Service Executive Diploma/Degree 1-2 2,000 2,800
Administrative Assistant SPM/Corporate Admin Certificate 1-2 1,800 2,500
Front Desk Assistant SPM 1-2 1,800 2,500
Personal Driver SPM 2-3 1,800 2,500
Data Entry Assistant SPM 1-2 1,500 1,600
Despatch SPM 1-2 1,200 1,500
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
15
✪ Hot Job | Figures are base salary not including superannuation.
lOgiSticS & wareHOuSiNg
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
lOgiSticS & wareHOuSiNg
Senior Warehouse Manager Diploma/Degree 8-10 7,500 10,000
Purchasing Manager Diploma 8-10 6,500 10,000
Supply Chain Manager Degree 5-8 7,500 12,000
Senior Buyer Diploma/Degree 8-10 7,500 12,000
Logistic & Planning Manager Diploma/Degree 5-10 7,500 12,000
Warehouse Manager Diploma/Degree 4-5 6,000 8,000
Assistant Distribution Manager Degree 4-5 5,500 7,000
Warehouse Supervisor Degree 3-5 3,000 5,000
Operations Executive Diploma/Degree 2-3 3,000 4,500
Buyer Diploma/Degree 2-3 3,500 5,000
Warehouse Executive Diploma 2-3 2,200 4,000
Logistic Coordinator Diploma/Degree 3-5 3,000 5,000
Shipping Supervisor Diploma/Degree 3-5 2,500 4,000
Stock Controller STPM/SPM 2-3 2,300 3,000
Crane Driver Certificate 3-4 1,500 1,800
Forklift Driver SPM 3-5 1,400 2,800
Delivery Assistant SPM 1-2 1,300 2,200
Shipping Assistant SPM/Certificate 1-3 1,600 2,800
Storekeeper SPM 1-2 1,600 2,200
Warehouse/Store Assistant PMR/SPM 1-3 1,300 2,200
Packer SPM 1-2 1,200 1,600
✪
✪
✪
✪
✪
✪
16
✪ Hot Job | Figures are base salary not including superannuation.
SaleS & MarKetiNg
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
SaleS & MarKetiNg
Head of Sales & Marketing Higher Diploma/Degree/Masters >10 12,000 25,000
Sales Director Higher Diploma/Degree >10 12,000 25,000
Business Development Director Diploma/Post Graduate Diploma/Degree/Professional Degree 8-10 12,000 18,000
VP Corporate Strategy & Planning Degree/MBA 7-10 12,000 25,000
Assistant Country Manager Degree/MBA 7-10 12,000 18,000
Corporate Communications Director Degree/Masters 8-10 12,000 20,000
VP Marketing – Regional Higher Diploma/Degree 8-10 12,000 25,000
Head of Channel Management Post Graduate Diploma/Degree/Professional Degree 8 8,000 15,000
Sales Manager Higher Diploma/Degree 8 7,500 15,000
Business Development Manager Higher Diploma/Degree 8 7,500 12,000
Marketing Manager Higher Diploma/Degree 8 7,000 10,000
Brand Manager Higher Diploma/Degree 5-8 7,000 10,000
Marketing Communication Manager Higher Diploma/Degree 8 7,000 10,000
Area Sales Manager Degree 5-8 9,000 15,000
PR Manager Higher Diploma/Degree 5-6 7,000 12,000
Channel Manager Degree 4-5 5,000 8,000
Channel Sales Manager Degree/Master 5-7 5,000 8,000
Marketing Manager Higher Diploma/Degree 4-5 5,000 8,000
Sales Manager Degree 4-5 5,000 8,000
✪
✪
✪
✪
✪
✪
✪
✪
✪
✪
18
✪ Hot Job | Figures are base salary not including superannuation.
SaleS & MarKetiNg
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
Advertising Manager Higher Diploma/Degree 4-5 5,000 8,000
PR Manager Degree 4-5 5,000 8,000
Key Account Manager Diploma/Degree 3-5 4,500 6,500
Brand/Product Manager Higher Diploma/Degree 3-4 5,000 8,000
Senior Sales Executive Diploma/Degree 3-5 4,000 4,800
Retail Supervisor / Retail Executive Diploma/Degree 3-5 2,800 3,800
Marketing Executive Diploma/Degree 2-4 3,000 4,500
Sales Coordinator SPM 2-4 2,300 3,500
Sales Executive SPM/Diploma/Degree 1-2 2,200 3,000
Customer Service Executive Diploma/Degree 2-3 2,300 3,000
Marketing Assistant STPM/Diploma 2-3 1,800 2,800
Market Research Diploma/Degree 2-4 2,200 3,000
Sales Co-ordinator SPM 2-3 2,200 3,000
Merchandiser SPM/Certificate 1-2 1,200 1,800
Promote/Retail Assistant SPM/Certificate 1-2 1,500 2,200
✪
✪
✪
✪
✪
✪
✪
19
✪ Hot Job | Figures are base salary not including superannuation.
Overview
The information technology sector has enjoyed tremendous growth in the last two
decades in Malaysia starting from the mid-90s where national initiatives like the
Multimedia Super Corridor (MSC) was launched. Today, the industry employs over
130,000 people and is regarded as among the larger sectors in the country. The
initiative of MSC is under the purview and management of the Multimedia Development
Corporation (MDeC).
Both the public and private Institutions of Higher Learning (IHLs) in Malaysia have heeded
the MSC agenda by establishing programmes and working relationships with technology
giants such as IBM, Dell, Apple, Google, Hewlett Packard, and Huawei Technologies, just
to name a few. Specific programmes are also drafted between relevant IHLs and various
companies to nurture specialised talent.
On market trends, MSC Malaysia‘s Talent Supply-Demand Study 2010-2013 report cites
that 90 percent of companies hired Information, Communication and Technology (ICT)
talents with at least one to five years of experience, with only 10 percent of companies
hiring fresh graduates. The study was conducted with more than 1,000 companies and 133
faculties in IHLs, in addition to secondary research and consultation with industry experts.
Current skill gaps highlighted by the study saw software development (42 percent) skills
topping the list followed by database (23 percent) and networking and security (18
percent). Additionally, the creative and animation industry too is one where Malaysia has
grown exponentially over the past few years with many of our locally developed animated
programmers showing all over the world, from China and Indonesia to UK and the
Middle East.
21
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
SAP Team Lead Degree/Masters 8-12 22,000 30,000
Program Director Degree/Masters/PMP 12-18 22,000 35,000
Chief Technical Officers/Chief Information Officers Degree/Masters 12-18 22,000 35,000
Project Directors Degree/Masters/PMP 12-18 16,000 25,000
Service Delivery Directors Degree/Masters/PMP 12-18 16,000 25,000
Sales Directors Degree/Masters 12-18 16,000 25,000
Software Development Manager Degree 8-12 13,000 18,000
Lead Software Developer Degree 5-8 9,500 15,000
Solutions Architect (Senior) Degree 6-10 11,000 15,000
Implementation & Technical Support Manager Degree 6-8 11,000 15,000
Billing Systems Specialist Degree 6-10 8,500 15,000
Unix Specialist Degree 5-8 8,500 12,000
Information Security Manager Degree 5-8 11,000 15,000
Project Manager Degree 3-5 7,000 10,000
Software Sales Manager Degree 4-6 6,500 9,000
Business Consultant Degree 5-7 6,500 9,000
Wintel Specialist Degree 4-8 5,500 9,000
Senior Systems Engineer Degree 5 6,000 8,000
IT Manager Degree 4-6 6,000 8,000
Service Delivery Manager Degree 5-8 6,500 10,000
SAP Consultants Degree 4-6 6,500 13,000
Systems Analyst Degree 3-5 6,000 8,500
Problem & Change Management Specialist Degree 3-5 5,500 8,000
ETL Developers Degree 3-6 5,500 8,000
IT Marketing Manager Degree 4-6 5,000 8,000
Security Analyst Degree 3-5 5,000 8,000
Logistics Manager Degree 3-5 5,500 7,500
Business Development Manager Degree 3-5 5,500 8,000
BI Consultant Degree 3-5 6,500 10,000
Websphere Application Developer Degree 3-5 6,500 10,000
Solutions Architect (Junior) Degree 2-4 5,500 7,000
iNfOrMatiON tecHNOlOgy
✪
✪
✪
✪
✪
22
✪ Hot Job | Figures are base salary not including superannuation.
iNfOrMatiON tecHNOlOgy
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
Inside Sales Manager Degree 4-5 5,500 9,000
IT Supply Chain Manager Degree 3-5 5,500 8,000
Account Manager Degree 3-4 5,500 7,000
Technical Writer Degree 3-5 5,500 8,000
Database Administrator Degree 2-3 5,000 7,500
Quality Assurance Specialist Degree 3-5 5,000 7,000
Billing Systems Engineer Degree 2-4 4,500 6,000
Technical Consultant Degree 2-3 4,500 6,000
Pre-sales Engineer Degree 2-4 4,500 6,000
Systems Engineer Degree 2-3 4,500 6,000
Unix / Linux OS Engineer Degree 2-5 5,000 8,000
Java Developer Degree 1-3 5,000 7,000
IT Procurement Specialist Degree 2-4 4,500 6,000
Systems Programmer Degree 2 4,500 5,500
Helpdesk Tech Support (foreign language expertise) Degree 2-3 5,000 8,000
IT Trainers Degree 2-3 4,500 7,000
Network Administrator Degree 2-3 4,500 5,500
Programmer Degree 1-2 3,800 4,500
Web Designer Degree 2 4,500 5,000
Software Engineer Degree 2-3 4,500 6,000
Analyst Programmer Degree 2 4,500 6,000
Channel Sales Specialist Degree 2-3 4,000 6,000
Inside Sales Specialists Degree 2-3 4,000 6,000
Help Desk Analyst Degree 2-3 4,500 5,500
IT Marketing Communications Executive Degree 2-4 3,500 4,500
IT Administrator Diploma/Degree 1-2 3,000 4,000
IT Executive Higher Diploma/Degree 2 3,500 4,500
Automation Support Engineer Degree 1-3 3,800 5,500
Technician Diploma 1-3 2,800 4,500
✪
23
✪ Hot Job | Figures are base salary not including superannuation.
Overview
In terms of new entrants to the employment market, there have been no less than 13,000
engineering graduates from Malaysia’s public universities between 2008 and 2012.
Malaysia’s public universities’ graduates from the field of engineering are increasingly
in hot demand by leading engineering companies like Strand Aerospace and Linde.
This healthy pattern is perhaps attributed to the global rankings of the said universities.
For instance, Universiti Sains Malaysia (USM) is ranked an outstanding 38th placing for
chemical engineering worldwide while Universiti Malaya (UM) is ranked in the top 100 in
the fields of chemical, and electrical and electronics engineering.
Doing its part is also the Public Service Department (PSD) which awards 40 percent
of its scholarships to engineering students enabling them to further their studies at
renowned institutions such as the Massachusetts Institute of Technology (MIT), University
of Cambridge and University of Melbourne. All encompassing, this succinctly elevates the
engineering standards as practiced and demanded by the growing ambitions of Malaysia.
Conclusively, the field of engineering is anticipated to positively expand with the on-
going Government Transformation Programme (GTP) and the Economic Transformation
Programme (ETP). These are in addition to the High Income Talent Research Scientist
Engineer (HIT-RSE) managed by the Selangor Human Resource Development Centre
(SHRDC), and the Technology Specialist in Specific Domain Expertise (TeSSDE) which
is sponsored by the Economic Planning Unit (EPU) and owned by Might-Meteor
Advanced Manufacturing.
In Engineering, talents such as mechanical engineers, process engineers, civil engineers,
and health, safety and environment managers are much sought after in Malaysia.
25
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
Engineering Manager Degree 8-12 13,000 22,000
Utilities Manager Degree 12-18 16,000 21,000
Head of Quality Degree/MBA 12-18 13,000 19,000
Senior Project Manager Degree 12-18 12,000 17,000
Lead Electrical Engineer Degree 12-18 8,500 13,000
Business Development Manager Degree 12-18 8,500 13,000
Quality Manager Degree 8-12 9,000 13,000
Construction Manager Degree 5-8 9,500 13,000
Project Manager Degree 6-10 9,500 13,000
Naval Architect Degree 6-8 8,500 9,500
Key Account Manager Degree 6-10 8,500 13,000
Program Managers (Electronics/Semicon) Degree 5-8 8,500 13,000
Piping Engineer Degree 5-8 7,500 13,000
Mechanical Engineer Degree 3-5 7,500 9,500
Process Engineer Degree 4-6 7,500 11,000
Operations Manager Post Graduate Diploma/Degree/Professional Degree/Masters 5-7 7,500 13,000
Project Sales Manager Degree 4-8 7,500 13,000
Finance Manager Post Graduate Diploma/Degree/Professional Degree 5 7,500 13,000
Automation Manager Degree 4-6 8,500 16,000
Global Commodity Managers (Factory) Degree 5-8 7,500 10,000
HSE Manager (Health, Safety & Environment) Degree 4-6 7,500 8,600
Production Supervisor Degree 3-5 6,500 8,500
Project Manager Degree 3-5 6,500 8,500
Technical Manager Technical Diploma/Degree 3-6 6,500 8,500
Senior Design Engineer Degree 4-6 5,500 8,500
Firmware Engineer Degree 3-5 4,500 7,500
Supplier Quality Engineer Degree 3-5 4,000 7,500
Product Engineer Degree 3-5 4,000 7,500
Quality Engineer Degree 3-5 4,000 7,000
Electrical & Instrument Engineer Degree 3-5 6,000 8,000
NPI Engineer Degree 2-4 3,500 7,500
eNgiNeeriNg
✪
✪
✪
✪
✪
26
✪ Hot Job | Figures are base salary not including superannuation.
eNgiNeeriNg
Salary raNge ( Per MONtH)
QualificatiON eXPerieNce (yearS) MiN MaX
Automation Engineer Degree 4-5 4,500 7,500
Welding Engineer Degree 3-5 4,500 6,500
Service Engineer Degree 3-4 3,800 6,000
Design Engineer Degree 3-5 3,800 6,500
Quantity Surveyor Degree 2-3 4,500 7,000
Maintenance Engineer Degree 3-5 4,500 7,500
Chemical Engineer Degree 2-4 4,500 6,500
Mechanical Engineer Degree 2-3 4,500 6,500
Civil Engineer Degree 2-4 3,800 5,500
R&D Engineer Diploma/Degree 2-3 3,500 5,500
Associate Engineer Diploma 2-5 3,800 5,500
Chargeman Diploma/Chargeman Certificate 1-3 3,800 6,500
QA Inspector Degree 2-4 3,500 5,500
Sales Engineer Technical Diploma/Degree 2 3,500 5,500
Assembly Engineer Degree 2-3 3,500 5,500
Test Engineer Technical Diploma/Degree 2-3 2,700 4,500
Site Supervisor Certificate/Diploma 2-3 2,700 4,300
Safety Inspector Safety Certificate/Diploma 1-2 2,700 4,800
Manufacturing Specialist Certificate 2 2,200 3,500
Draughts Person Diploma/Degree 2-3 2,200 3,000
Technician Technical Diploma 2 2,000 2,800
Electrical Technician Technical Diploma 2-3 2,000 2,800
✪
✪
27
✪ Hot Job | Figures are base salary not including superannuation.
MalaySia cOrPOrate OfficeLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2203 0808Fax: (60) 3 2203 0909Email: info@kellyservices.com.my
KlaNg valleyLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2203 2688Fax: (60) 3 2203 2777Email: kl@kellyservices.com.my
JOHOr baHruSuite 13A.03, Level 13AJohor Bahru City Square (Office Tower)106-108, Jalan Wong Ah FookJohor Bahru, 80000 Johor Darul TakzimTel: (60) 7 227 2698Fax: (60) 7 227 2663Email: jb@kellyservices.com.my
Suite 13A.12, Level 13AJohor Bahru City Square (Office Tower)106-108, Jalan wong Ah FookJohor Bahru, 80000 Johor Darul TakzimTel: (60) 7 227 2698Fax: (60) 7 227 2663Email: jb@kellyservices.com.my
MelaKa35, Jalan Melaka Raya 11Taman Melaka Raya75000 Melaka.Tel: (60) 6 282 8826Fax: (60) 6 282 9218Email: melaka@kellyservices.com.my
PeNaNg1-2-11 Krystal Point Corporate ParkJalan Tun Dr AwangBayan Lepas11900 PenangTel: (60) 4 641 1613Fax: (60) 4 642 8803Email: penang@kellyservices.com.my
1-2-12 Krystal Point Corporate ParkJalan Tun Dr AwangBayan Lepas11900 PenangTel: (60) 4 641 1613Fax: (60) 4 642 8803Email: penang@kellyservices.com.my
cONtact ceNtreLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2203 2778Fax: (60) 3 2203 2777Email: callcentre@kellyservices.com.my
Kelly it reSOurceSLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2141 8173Fax: (60) 3 2141 6263Email: info@kellyit.com.my
Kelly eNgiNeeriNg reSOurceSLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2141 8173Fax: (60) 3 2141 6263Email: info@kellyengineering.com.my
Kelly fiNaNcial reSOurceSLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2141 8173Fax: (60) 3 2141 6263Email: info@kellyfinancial.com.my
cOrPOrate PrOfeSSiONalSLevel 29, Menara Bank IslamNo 22, Jalan Perak50450 Kuala LumpurTel: (60) 3 2141 8173Fax: (60) 3 2141 6263Email: info@corporateprofessionals.com.my
Kelly OutSOurciNg & cONSultiNg grOuPLevel 32.1, Menara Standard Chartered30, Jalan Sultan Ismail 50250 Kuala LumpurTel: (60) 3 2119 6888Fax: (60) 3 2143 3989Email: apac@kellyocg.com.my
bti cONSultaNtSLevel 32.1, Menara Standard Chartered30, Jalan Sultan Ismail 50250 Kuala LumpurTel: (60) 3 2119 6888Fax: (60) 3 2143 3989Email: apac@bticonsultants.com
tHe ayerS grOuPLevel 32.1, Menara Standard Chartered30, Jalan Sultan Ismail 50250 Kuala LumpurTel: (60) 3 2119 6888Fax: (60) 3 2143 3989Email: apac@ayers.asia
Recommended