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Technology Association of Georgia Government Technology
February 26 2013Robert Orr, Ed.D
Chief Information OfficerHoward C. Woodard, Ed.D
Professor of Information Systems
© 2012-2013 Howard C Woodard, Ed.D 1
Current environment
What does that tell us about the future
Skills needed for the future
How to survive the Future
Agenda
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What is our current environment?
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Signs of the Times
Information Overload
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The Public Expects Governments to:
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The Environment
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The Public expects technology to:
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The Environment
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Which Means that We Must All:
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And
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Are Our IT Workforce’s Skills Ready to Handle this Changing Environment?
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Current Workforce Issues
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What Does this Tell Us about the Future?
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Our In-house IT Skill Needs will be Different
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Skills Needed for the Future
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Three Group of Skills
Technical
ProfessionalFoundational
Employability Skills
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Common Qualities Across All Groups
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Future Trends in IT Skills Needs
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IT Skills Pyramid Tier I - Foundation Skills (Universal Skills)
Tier II - Common Technical Skills
Tier III - Industry Specific Technical Skills and organizational knowledge.
Tier III
Tier II
Tier I© 2012-2013 Howard C Woodard, Ed.D 20
Tier I Skills Foundation Skills
Basic Skills
Thinking Skills
Personal Qualities
Workplace Competencies
Management of Time and Resources
Interpersonal Skills
Management and Use of Information
Understanding and Management of Systems
Use of Technology
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Tier II Proficient use of Software and Hardware Tools
Proficient use of Internet techniques
Understanding of Hardware & System Architecture
Troubleshooting of Software and Hardware Problems
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Tier III Knowledge of and Compliance with Company
Practices and Organization Protocols
Understanding and Effective Use of Industry Terminology
Knowledge of and Compliance with Industry Legal Requirements
Knowledge of and Compliance with Company and Product Standards
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Employers Want Employees Who Can
Apply a systematic, methodical approach to solving a problem
Research to see who else knows about the problem
Develop a rational set of possible solutions
Test the solutions cost-effectively and efficiently
Verify that the problem is truly solved
Document the solution for others
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How to Survive the Future
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We Need a Roadmap
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• Expand to use individuals not normally used by offering Alternative Working Conditions.
• Work to keep the IT staff you have.
• Check with local colleges (Academic & Technical) For Staff Help
• Work with local colleges IT department for project and consulting assistance.
• Use the Internet to find lessons and webinars that your employees can use to continue enhancing their skills.
Solutions that you can influence
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Remember!
For Workforce Solutions, Be Creative!
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What is Your Individual Solutions?
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ReferencesAllison, D. H. (2010). The Future CIO: Critical Skills and Competencies. ECAR Research Bulletin 15.
Economist Intelligence Unit . (2008). The Digital Company 2013: How technology will empower the customer. London, England, UK: The Economist.
Evans, N. (2002). Information Technology Jobs and Skills Standards. In B. L. Hawkins, Technology Everywhere: A campus Agenda for Education and Managing Workers in the Digital Age. San Francisco, CA: Jossey-Bass, A Wiley Company.
IBM Global Services. (2008). IBM Global Human Capital Study 2008.Somers, NY: IBM Global Services.
Pender, L. (2011, 08 01). The Future of IT Skill: What you Need to Keep Your IT Career Alive. Redmond.© 2012-2013 Howard C Woodard, Ed.D 37
Robert Orr, Ed.D
Chief Information Officer
Georgia College & State University
Milledgeville, GA 31061
Email: robert.orr@gcsu.edu
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J Whitney Bunting College of BusinessOld Governor’s Mansion
Howard C. Woodard, Ed.D, CCP
Professor of Information Systems
J Whitney Bunting College of Business
Georgia College @ Robins AFB
Robins AFB, GA 31098
Email: howard.woodard@gcsu.edu
© 2012-2013 Howard C Woodard, Ed.D
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THE END
© 2012-2013 Howard C Woodard, Ed.D
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