IPDC: DIRECTOR · 2 days ago · 3:58 Logging into Salesforce home page 6:21 Salesforce/chatter...

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IPDC:DIANE BLACK, TRAINING

DIRECTOR

IF 2020 WAS A...

YOU ARE FEELING.....

WHY?

COMPASSION FATIGUE

Compassion fatigue is a condition characterized by emotional and physical exhaustion leading to a diminished ability to empathize or feel compassion for others, often described as the negative cost of caring.

DOESN'T STOP AT THE OFFICE DOOR

FIGHT, FLIGHT, OR FREEZE

GOOD NEWS: YOU CAN MOVE

THROUGH IT!SELF-CARE

DO WHAT YOU ENJOY

RESILIENCY PROGRAM IN YOUR COUNTY

Salesforce & Chatter Tutorial: https://youtu.be/CrU1ZMR1RLI VIDEO INDEX: 00:01 Intro 3:58 Logging into Salesforce home page 6:21 Salesforce/chatter personal settings 8:15 Creating your profile on Salesforce & Chatter 10:45 Accessing Chatter Groups 12:55 Joining a Chatter Group for which you are not yet a member 13:30 Viewing a Chatter group 16:02 Posting a message using Chatter online 18:25 Viewing messages as threads. 20:48 Responding to a post using Chatter online

22:34 Viewing and downloading a document shared by a member in Chatter 25:35 Viewing a member’s page to see all posts by a particular member. 27:06 Searching for a file or document shared by a member 29:42 Searching Chatter posts and Salesforce for a search term 33:05 Legal research on IPDC’s member’s page 35:11 Researching cases in the case bank 39:42 Accessing IPDC member resources and materials (i.e. publications, motion bank, jury instructions etc. ) 40:53 Accessing previous Defender weekly newsletter 41:35 Accessing a list of upcoming seminars and trainings.

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