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Developing Applications with Chatter Developers Jonathan Hersh: salesforce.com Aish Shukla: salesforce.com

Developing Applications with Salesforce Chatter

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It's time to get social! Join us to learn how you can use Salesforce Chatter to create new applications and add social capabilities to your existing apps. This session will feature a deep technical discussion on how to leverage Chatter both from within the platform using Force.com code (Apex) and Force.com pages (Visualforce) and outside the platform using the Web services API.

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Page 1: Developing Applications with Salesforce Chatter

Developing Applications with ChatterDevelopers

Jonathan Hersh: salesforce.com Aish Shukla: salesforce.com

Page 2: Developing Applications with Salesforce Chatter

Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Developing Applications with Salesforce Chatter

Agenda

What to expect?

How we’ll do it…

• Chatter Data Model

• Developing an App with Chatter

• Package an App with Chatter

• Resources

• Q/A

Page 4: Developing Applications with Salesforce Chatter

Chatter Data Model: User

Follower and Followed

Entity Subscription User | Object

(follower) (followed)

subscriberId parentId

User

Page 5: Developing Applications with Salesforce Chatter

Chatter Data Model: Feed

Feed

UserProfileFeed

User | Object

NewsFeed

<Record>Feed

Feed Items

FeedPost

FeedTrackedChange

FeedComment

Page 6: Developing Applications with Salesforce Chatter

Chatter Data Model: Group

Group

CollaborationGroup CollaborationGroupMember

MemberId

NEW

Page 7: Developing Applications with Salesforce Chatter

Developing The Chatter App

A VisualForce page with Chatter

A Chatter App

VisualForce components for the clever Developer…

<chatter:feed>

<chatter:feedWithFollowers>

<chatter:follow>

<chatter:followers>

Chatter for outside Force.com?

NEW

Page 8: Developing Applications with Salesforce Chatter

Buttoning Up The Chatter App

How do I test a Chatter App?

How do I package a Chatter App?

1. Package up Chatter + Field History Tracking

2. Catch the DML Exception inside Apex to handle non-Chatter enabled Orgs

3. Select Chatter as a package install dependency

NEW

Page 9: Developing Applications with Salesforce Chatter

And Next…

Post Comments | Questions on Chatter

Chatter Mother Load @ DFC

Chatter Discussion Boards @ DFC

Workbook, Recipes, Cheat Sheets @ DFC

Sign Up! Free DE Org @ DFC

Contact Us! …………………..on Chatter

DFC: http://developer.force.com/chatter

Page 10: Developing Applications with Salesforce Chatter

Q & A

Page 11: Developing Applications with Salesforce Chatter

Developing Applications with Chatter

Page 12: Developing Applications with Salesforce Chatter

D I S C O V E R

Visit the Developer Training and Support Booth in Force.com Zone

Discover

Developer

Learning Paths

Developer training, certification and support resources

S U C C E S SFind us in the Partner Demo Area of

Force.com Zone 2nd Floor Moscone West

that help you achieve

Learn about Developer

Certifications

Page 13: Developing Applications with Salesforce Chatter

Remember. . .

Check Chatter for additional session information

Get your developer Workbooks and Cheat Sheets in

the Force.com Zone

Visit for more information related

to this topicDon’t forget the survey!

Page 14: Developing Applications with Salesforce Chatter

Get Your Whole Company on for Free!

Visit the Campgroundto learnhow

Page 15: Developing Applications with Salesforce Chatter

How Could Dreamforce Be Better? Tell Us!

Log in to the Dreamforce app to submit

surveys for the sessions you attendedUse the

Dreamforce Mobile app to submit

surveysEvery session survey you submit is

a chance to win an iPod nano!

OR