Internal Communications Workshop · 2019-10-31 · Technique no 1 –Dixit Cards •Checking the...

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Internal

Communications

Workshop

13.03.2019

PMI INFORMATION SERVICES | KRAKOW

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The journey started a long time ago

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The Golden Rule

Treat others as you want to be treated

The Platinum Rule

Treat others as they

want to be treated

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Definition

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When facilitation can be helpful?

To help group identify and solve problems

To suport decision making processes

Increase team and individuals effectiveness

Roger Schwarz, „The skilled facilitator”

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Facilitation process

Contract Situation

analysisGroup

facilitationChanges

analysis

(feedback)

Behavioral

changes

analysis

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FACILITATE – to make ease, to ease the proces

Hierarchical

style

Cooperative

style

Autonomous

style

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Basic facilitators’ activities

Planning (contracting)

Structuring

Giving meaning

Bringng feelings

Confronting

Appreciation

Roger Schwarz, „The skilled facilitator”

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Constant feedback

• Sli.do

• Mentimeneter

• Kahoot

• Happy or not

• Surveys

• stc.

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Technique no 1 –Dixit Cards

• Checking the mood

• Fetching conflicts

• Getting to know each other

• Warm-up

• …

FACILITATOR'S ROLE:

Ensure understanding and

sense of security for every

participant.

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Technique no 2 - Post-it in groups or individually

• Contracting

• Collecting expectations

• Collecting ideas

• Collecting opinions

• ...

FACILITATOR'S ROLE:

Comment andmake other participants opinionsunderstandable for each participant.

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Technique no 3 – World Cafe

• Stimulates cooperation in a group

• It allows you to activate several experts at

one time

• Perfect for large groups

• Shows different perspectives

• ...

FACILITATOR'S ROLE:

Comment on and make it more specificfor each participant.

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Technique no 4 – Continuum

• Checking understanding

• Incorporation of responsibility

• Gathering needs

• Assessment of readiness for

change

• ...

FACILITATOR'S ROLE:

Collect information regarding participants’ needs.

Definitely not Definitely yes

At a low level At a high level

How ready do you feel to implement

the new project?

How would you rate the level of leadership

communication in our company?

Definitely not Definitely yes

As a company, are we prepared for the challenges

posed by the market?

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Flips from our workshop

Stop

Start

Continue

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Flips from our workshop

Contract

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Flips from our workshop

Facilitatoprs’

do’s and dont’s

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Flips from our workshop

Your Needs

(Continuum Technique)

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THANK YOU!

And lets stay in touch:https://www.linkedin.com/in/adrianaborucka/

ada.borucka@pin-point.pl

Ada Borucka

Facilitator and business trainer

Founder & CEO PinPont Internal Communications Agency

mob. +48 660 429 108

ada.borucka@pin-point.pl