Innovation within ITO relationships · outsourcing Strategy of outsourcing Location of outsourcing...

A journey of 7 years workgroup innovation

John de Voogd

Bart van der Linden

Theo Bosselaers

Innovation within ITO

relationships

Ecosystems

Nice to meet you

Theo Bosselaers,

Canon: contract specialist

WRGL; trainer

E-mail: trb@planet.nl

Bart van der Linden

PhD Candidate Nyenrode

Business University

Founder Source2Innovate

Associate BridgeHead

E-mail: b.vdlinden@Nyenrode.nl

John de Voogd,

Ricoh: line-of-business manager

E-mail: john.de.voogd@ricoh.nl

Ecosystems

• Challenges innovation within ITO

• Overview 7 years workgroup innovation

• Meta-model

– Definition of innovation (1st workgroup)

– Innovation process (2nd workgroup)

– Dimension of innovation (2nd workgroup)

– Meta-model in practice (3rd workgroup)

• Towards the 4th workgroup

Agenda

Innovation & IT Outsourcing:

introduction

Can innovation happen after the ink is dry?

‘Creating innovation by outsourcing and

alignment’

Presentation PON (2010)

Background workgroup innovationF

irst

work

gro

up Definition innovation

15 members

3 subgroups

- Optimize IT

- Improve the business

- Innovate the business

Book

Seminar

Scientific paper

Second

work

gro

up Innovation process

20 members

4 subgroups

- Government

- Manufacturing

- Financials

- Rest

Book

Seminar

Article

Third

work

gro

up Implementation of

innovation

20 members

3 subgroups

- Co-sourcing

- Ecosystems

- Measurement & KPI’s

Book

Seminar

Scientific paper

Theory: meta-model Innovation pillars

1Dimension of

innovation

Mode of innovation

Market segment of innovation

Impact of innovation

Client of innovation

2Innovation domains

Reason for outsourcing

Phase of outsourcing

Duration of outsourcing

Strategy of outsourcing

Location of outsourcing

3Position IT

organisation

Organisationalstructure

Organisationalclimate

Organisationalculture

4Process models

Modes of collaboration

Innovation process

monitoring systems

5Governance

models

Governance systems

Competences

Leadership

IC1

Innovation

Characteristics

SC2

Sourcing

Characteristics

3OS

Organisational

Structure

4

CPCollaborative

Innovation Process

Go5

Governance

Theory: Types of innovation

Theory: the domains of innovation within ITO

Theory: Innovation proces, stage gate model

Third book workgroup innovation…

Theory: meta-model (3rd workgroup)

1Dimension of

innovation

Mode of innovation

Market segment of innovation

Impact of innovation

Client of innovation

2Innovation domains

Reason for outsourcing

Phase of outsourcing

Duration of outsourcing

Strategy of outsourcing

Location of outsourcing

3Position IT

organisation

Organisationalstructure

Organisationalclimate

Organisationalculture

4Process models

Modes of collaboration

Innovation process

monitoring systems

5Governance

models

Governance systems

Competences

Leadership

IC1

Innovation

Characteristics

SC2

Sourcing

Characteristics

3OS

Organisational

Structure

4

CPCollaborative

Innovation Process

Go5

Governance

Innovation all over the place….

A selection of the participated

organizations.

Ecosystems - an example

Ecosystems – a definition

“An ecosystem, or an ecological system, is a

community of living organisms in conjunction with

the nonliving components of their environment

(things like air, water and mineral soil), interacting as

a system. These biotic and abiotic components are

regarded as linked together through nutrient cycles

and energy flows. As ecosystems are defined by the

network of interactions among organisms, and

between organisms and their environment, they can

be of any size but usually encompass specific, limited

spaces.

(Odum, 1971; Schulze et al. (2005), p.400)

Ecosystems for innovation

Economy

Scarcity

Consumption

Distribution

Production

Ecology

Interaction

Systems

Subsystems

Ecosystems: worst practices

Multisourcing: challenges

• E2E problem solving in traditional

multisourcing environment

• i.e. governance

• Focus on the C in ICT

• i.e. communication

• Run versus Change

• i.e. roles and competences

Ecosystems

• Goal: promote innovation: we cannot do it ourselves

•of members of the ecosystem (FrieslandCampina and IT partners)

Case FrieslandCampina’s ecosystem

Shared responsibly Shared approach Shared success

Workshops & speed-dating

Findings ecosystems’ case studies…

Workgroup 4 – the story continues

• Selecting a a set of innovation aspects to investigate in greater detail:

• Open for HOW we are going to investigate.

• Who will join the PON 4th workgroup in Innovation?

1Dimension of

innovation

Mode of innovation

Market segment of innovation

Impact of innovation

Client of innovation

2Innovation domains

Reason for outsourcing

Phase of outsourcing

Duration of outsourcing

Strategy of outsourcing

Location of outsourcing

3Position IT

organisation

Organisationalstructure

Organisationalclimate

Organisationalculture

4Process models

Modes of collaboration

Innovation process monitoring systems

5Governance

models

Governance systems

Competences

Leadership

IC1

Innovation

Characteristics

SC2

Sourcing

Characteristics

3OS

Organisational

Structure

4CP

Collaborative

Innovation Process

Go5

Governance

Workgroup 4 – the story continues

• We will reach out to the community before end of October!

• Leave your business card if you already decided to join.